Honda North - Service Center

Quick, even for a busy day! Vic greated me and was very nice. She let me know there may be a slight wait but everything went rather quickly. She even gave me a call on my cell ph Vic greated me and was very nice. She let me know there may be a slight wait but everything went rather quickly. She even gave me a call on my cell phone when service was done as she couldn't locate me in the waiting area due to a visit to the restroom. I'm glad she called and didn't let me wait around until I asked what was going on. She was great! More

Great service Came in for an oil change, it was my first time at this dealer. I love that they have an express lane, drive-up service and no need for an appt for oi Came in for an oil change, it was my first time at this dealer. I love that they have an express lane, drive-up service and no need for an appt for oil changes. I was greeted by a friendly worker, and given a free drink coupon. Very nice comfy indoor waiting space with wifi. Service was done in no time, and I got my car washed and vaccuumed! More

Mostly satisfied There was need of the rear brake LED light to be replaced in my car. The rear car seat had a small grease stain on it as a result and the plastic das There was need of the rear brake LED light to be replaced in my car. The rear car seat had a small grease stain on it as a result and the plastic dash cover for the rear was not fully snapped back into place. The car runs better than when I left it off. I appreciate that. The inspection costs some 9 dollars more than if I had done it locally in Ipswich. Might not do that again. More

Kimberly worked with me on accessing the repairs needed and worked with me on the pricing that I thought was fair. Car rides much better now as a result of the work performed. and worked with me on the pricing that I thought was fair. Car rides much better now as a result of the work performed. More

Vic and Tim were very helpful and patient with me as we figured out what work needed to be done to my Civic. I really appreciate how easy it was to work with them. figured out what work needed to be done to my Civic. I really appreciate how easy it was to work with them. More

I was pleased with my first visit to Honda North. I felt very welcomed and Dennis made sure my kids and I were comfortable as we were waiting for the service work to be done. The play room was a great feat very welcomed and Dennis made sure my kids and I were comfortable as we were waiting for the service work to be done. The play room was a great feature and kept my girls entertained the entire time. Since we appeared to be among the first customers in the morning I was a little surprised that there were some used tissues and wrappers on the floor in the play room (which I cleaned up out of habit). The work took the minimum amount of time they allot for that type of service, which was nice. I liked that I was told how much life was left in my brake pads so that I can be thinking of that when we head in for our next service. The reason I rated the price what I did was because compared to the last dealership we used it seemed expensive. That dealership had excellent loyalty programs for people who purchased cars from them. More

After I left your facility I noticed the sticker on the windshield showing the next oil change mileage due info was not changed. That prompted me to check the oil life indicator and that was also not reset windshield showing the next oil change mileage due info was not changed. That prompted me to check the oil life indicator and that was also not reset. I don't know if anything elkse was forgotten. More

In for annual inspection I was greeted by the courtesy van driver as he notice I looked lost on what lane to choose. I pulled into the bay he directed me to and I was promptly I was greeted by the courtesy van driver as he notice I looked lost on what lane to choose. I pulled into the bay he directed me to and I was promptly greeted again by a nice service rep. I was given an accurate time of when to get my car back and was pleasantly surprised that they washed my car for me. Made my Spring day even springier. Thank you Honda North every visit reminds me why I keep coming back! More

Excellent Service Dennis provided excellent service to me as my service agent. He thoroughly explained all my options and I felt I could trust him. He offered an unbias Dennis provided excellent service to me as my service agent. He thoroughly explained all my options and I felt I could trust him. He offered an unbiased opinion so I did not feel intimidated into trying to purchase additional services I did not require. More