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Honda North - Service Center

Danvers, MA

4.7
822 Reviews

822 Reviews of Honda North - Service Center

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April 24, 2014

Great Service! Came in for an oil change and wipers. Done very quickly. Very professional group.......Thanks again! All dealerships should be like Honda North...... More

by nancybea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bolton....excellent job!
Apr 25, 2014 -

Honda North responded

Dear Nancybea, Thank you for your comments on DealerRater regarding your recent service appointment at Honda North. We appreciate your feedback - and your business too. Customer service is always our number one goal at our store. We're glad to hear that you are happy with your experience at our dealership. Thanks again for your feedback and kind words. We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

April 24, 2014

Fast great service I called to see if I could get my headlight replaced.....they said I could go to Express Service, which I did. I barely got my coffee and it was Done! More

by tennisplayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bouchie
Apr 25, 2014 -

Honda North responded

Hi Tennisplayer, Thank you for your feedback on DealerRater regarding your recent visit to our service department. We sincerely appreciate your comments and business. Customer service is always our number one priority at Honda North. We're happy to hear that our service team was able replace your headlight and get you back on the road so quickly. Thanks again for your kind words! We look forward to seeing you again soon at your next service appointment. Honda North Danvers, MA

April 23, 2014

Probably not going back I brought my 2009 Honda Accord in to Honda North because I heard some grinding in the brakes. I purchased the car 3 years ago from the dealership. At More

by jacashman82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
April 19, 2014

Above & Beyond Everytime I always service my vehicle with Dennis and I'm never let down- everything is completed as it should be and in a timely manner. More

by jd1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Torres
Apr 20, 2014 -

Honda North responded

Hi Jd1013, Thank you for your nice comments and feedback on DealerRater regarding your recent service experience at Honda North. We sincerely appreciate your business! As an employee owned company, customer service is always the number one priority at Honda North. We're glad to hear that Dennis was so helpful again during your recent visit. Thanks again for your kind words. We look forward to seeing you again soon at your next service appointment. Talk with you soon. Honda North Danvers, MA

April 17, 2014

Great Service as Always ! Brought my 2013 Civic and CRV both for Oil Changes & Inspection Stickers. These are services that I always use a local gas station to do. The service More

by chelivory12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach & Dominic
Apr 17, 2014 -

Honda North responded

Hi chelivory1, We can't thank you enough! We know your time is valuable and we appreciate you taking the time to share comments and feedback about your recent Honda North service experience. Zach and Dominic will be thrilled to hear your compliments and we are glad you enjoyed working with them and the entire team. Thank you again for your referrals and business. We look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA

April 16, 2014

Service Experience Was driving my relatively new 2013 CRV when the maintenance light appeared. I drove up to Honda North where I have gone for service in past years wit More

by Jrekj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Howell
Apr 16, 2014 -

Honda North responded

Dear Jrekj, So glad you stopped into Honda North! Furthermore, we appreciate the time you took to share feedback about your Honda North service experience. We are thrilled to learn you enjoyed working with Dennis and look forward to sharing your compliments with him. If you have any questions at all about your 2013 CRV, please don't hesitate to contact us. Again, thank you for your positive comments and feedback. Looking forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA

April 15, 2014

5000 mile complimentary oil change I was taken right in at 4:30 pm, told it would be 45 minutes, but was done in about 1/2 hr. They even vacuumed the front floors :) Very pleased! More

by weedmnreap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Hoewll
Apr 15, 2014 -

Honda North responded

Dear Weedmnreap, Thank you for your comments and feedback! Our team is excited to hear you were pleased with your complimentary oil change experience and that you enjoyed working with Dennis. Please don't hesitate to contact Dennis or any Honda North team member should you need any assistance with your vehicle-we're happy to help at any time. Thank you again for taking the time to share your comments. We look forward to seeing you again at your next service appointment! Honda North Danvers, MA

April 13, 2014

Great Experience Honda North should be so lucky to have Mike as part of the team. Such a nice guy to work. Just like the rest the service writers. Mike made me feel More

by Philfolse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Collibee
Apr 14, 2014 -

Honda North responded

Hi Phil, Thank you for your feedback on DealerRater regarding your recent visit to our service department. We sincerely appreciate your comments and business. Customer service is always our number one priority at Honda North. We're happy to hear that Mike was so welcoming during your recent visit. Thanks again for your kind words! We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

April 12, 2014

Since purchasing my first Honda five years ago, I have Since purchasing my first Honda five years ago, I have been thrilled with the service that I have received at Honda North. I have now passed my f More

by JaneDriscoll8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Torres
Apr 14, 2014 -

Honda North responded

Dear JaneDriscoll8, Thank you very much nice comments regarding your recent service visit at Honda North. We sincerely appreciate your kind words and business. We're thrilled to hear that Dennis was so helpful to you when you visited our store. At Honda North, we pride ourselves on our customer service, so it makes us feel proud that you had a wonderful experience. Please don't hesitate to contact Dennis or anyone in our service department if there is anything else that you need with your Honda CR-V. Thanks again for your comments and recommendation of Honda North. We look forward to seeing you again soon! Sincerely, Honda North Danvers, MA

April 12, 2014

Very Courteous and Professional Tim was very and courteous and professional and updated me so I knew when to come back. He was thorough he made good notes for our next service call. More

by cscollins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Apr 14, 2014 -

Honda North responded

Dear Cscollins1, Thank you for your kind words on DealerRater regarding your recent service appointment at Honda North. We sincerely appreciate your comments and feedback. Customer service is our number one goal at Honda North. We're thrilled to hear that Tim was so professional and courteous during your recent visit. As always, please contact Tim or anyone in our service department if there is anything else that you need with your car. Thanks again for taking the time to write and provide us with feedback. We look forward to seeing you again soon at our dealership. Sincerely, Honda North Danvers, MA

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