Honda North - Service Center

Service Vic Gillespie was great!!! Very responsive very clear on what my options were and terrific to deal with!!!!!! My issue came with the picking up of Vic Gillespie was great!!! Very responsive very clear on what my options were and terrific to deal with!!!!!! My issue came with the picking up of my car on Friday evening. I arrived at 6:01pm, not realizing that service and the cashier closed at 6:00. Someone is sales tried to help me, then I ended up heading home with the rental car. I called the next morning (Saturday), and spoke to Meghan. I told her I was heading out of state in another vehicle for my son's baseball tournament, so could I pick up my car and drop off the rental on Monday morning. She said I would be charged the extra days for the rental and didn't offer any solutions. So I had to come down and pick up my car and drop of the rental (Newburyport to Danvers and back to Newburyport), before heading south again to Connecticut delaying my son and people I was traveling with. Also, when I left a detailed message on earlier that week on Tuesday evening on Meghan's voicemail to book an appointment for Friday morning, I never got a call back. I had to call again on Thursday to book the appointment. More

Excellent Service Each and every time I bring my Honda Pilot in for maintenance, I receive exceptional, friendly service. I appreciate the care and expert service deli Each and every time I bring my Honda Pilot in for maintenance, I receive exceptional, friendly service. I appreciate the care and expert service delivered to my vehicle and enjoy waiting a short time for my car either watching TV, catching up on emails or meeting someone new in the lobby. I would recommend Honda North for purchasing a new vehicle or servicing one. More

Crv routine maintenance Fast service. A little pricey for the 7500 "b" package though. However, very courteous staff, nice amenities for those waiting. Free internet is a plu Fast service. A little pricey for the 7500 "b" package though. However, very courteous staff, nice amenities for those waiting. Free internet is a plus! More

Story of a Car's Life I love my Honda, but I guess as time goes by things change so little at a time we do not notice. I did know something was wrong with my brakes and I h I love my Honda, but I guess as time goes by things change so little at a time we do not notice. I did know something was wrong with my brakes and I had a little vibrating rattle under the car but that was all. After the service that was given and Tim's expertise on what was done, I also asked questions which he did not hesitate to take the time to answer. The ride home was awesome, the car was just like it was when it was new. Thank you again. More

Customer Service Dennis was very courteous and explained how the part worked in the car. I felt very well taken care by him as well as Stephen. Although I felt this p Dennis was very courteous and explained how the part worked in the car. I felt very well taken care by him as well as Stephen. Although I felt this part should not have broken in such a short period of time (3 years) I felt your handling of the matter was very professional. I do think the financial part was too exorbitant. More

Fantabulous service! Love the service at Honda North. I deal with Suzy Madden almost every time and she is great, not to mention asteticly pleasing. Thanks Suzy. Love the service at Honda North. I deal with Suzy Madden almost every time and she is great, not to mention asteticly pleasing. Thanks Suzy. More

Try the rest then go to the BEST Honda North service and service Rep Kyle Quinn are the 2 reasons we keep buying Hondas (7 bought so far). Kyle is knowledgeable and professional and Honda North service and service Rep Kyle Quinn are the 2 reasons we keep buying Hondas (7 bought so far). Kyle is knowledgeable and professional and the work done is always done right and on time! Keep up the good work. More

Oil change and Inspection - Friendly Couresy Van Driver I came in for my first (free) Oil change and an inspection sticker. I was told it might be a 2 hour wait. I was offered a courtesy ride home (I live n I came in for my first (free) Oil change and an inspection sticker. I was told it might be a 2 hour wait. I was offered a courtesy ride home (I live nearby). I was very impressed with the young man who drove the van (I wish I got his name). He opened the door for me and assisted me in (I'm walking with a cane these days due to knee surgery). Then when they called to say my car was ready, the same driver returned to my home to pick me up - great service again. It's also a nice bonus to get the car cleaned for free with each service visit. I bought my Honda there a year ago and will continue to return for service visits. More

Service I have had all my service work on my Honda North and have been extremely happy with the results! I like the fact that all the work in kept on file and I have had all my service work on my Honda North and have been extremely happy with the results! I like the fact that all the work in kept on file and can be reviewed when needed! More

Friendly, Easy Service The gentleman who helped me initially and the gentleman who explained everything were equally friendly. They also gave me a price quote on the manufa The gentleman who helped me initially and the gentleman who explained everything were equally friendly. They also gave me a price quote on the manufacturer's recommended service coming up next time--as I plan to keep my car, I plan to keep up with the maintenance. The service was also quick--only 30 minutes for the oil change, rotate tires, find, remove a nail and plug the hole in a tire, and inspect the car completely. They also took my car through their car wash. They're a little out of the way, but they're worth it. More