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860 Reviews of Honda North - Service Center
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August 13, 2014
15k and brakes All work was completely comprehensively, quickly, with quality, and solved several small annoyance issues needing attention. Use of a loaner car was All work was completely comprehensively, quickly, with quality, and solved several small annoyance issues needing attention. Use of a loaner car was great and makes it easier to use Honda North Service. More
by shall6063
Employees Worked With
Michael Collibee
August 12, 2014
front wheel problem Timothy O'keefe was very helpful and kept me informed my car is not having the problem I came in with so I am happy wit the result. Timothy O'keefe was very helpful and kept me informed my car is not having the problem I came in with so I am happy wit the result. More
by c543**
Employees Worked With
Timothy O'keefe
August 10, 2014
Very good experience Tim, who helped us was fantastic and went above and beyond. He is really terrific! the turnaround was quick and the car was returned very clean with Tim, who helped us was fantastic and went above and beyond. He is really terrific! the turnaround was quick and the car was returned very clean with the repairs taken care of. More
by iler
Employees Worked With
Tim O'Keefe
August 10, 2014
Dennis Torres excellent service advisor I came in for some follow up service and Dennis did a great job explaining the process in detail and assuring me it would be looked at and corrected. I came in for some follow up service and Dennis did a great job explaining the process in detail and assuring me it would be looked at and corrected. He also provided insight into the process including the ordering of parts and appointment process. He's very service oriented and accommodating. I highly recommend him. More
by John Heliotis
Employees Worked With
Dennis Torres
August 07, 2014
Service Very fast and efficient. I expected a much longer wait time. They always seem to exceed expectations. I have been going to Honda North for my service Very fast and efficient. I expected a much longer wait time. They always seem to exceed expectations. I have been going to Honda North for my service for 25 years. More
by genman45
Employees Worked With
Tim OKeefe
August 07, 2014
Frustrated I went for an oil change and state inspection and waited 3+ hours. When I asked for status the 3rd or 4th time I was told it would be any minute. I I went for an oil change and state inspection and waited 3+ hours. When I asked for status the 3rd or 4th time I was told it would be any minute. I then sat back down and waited only to see my car sitting and parked so I went back and asked again. Turns out my car had been done for over a half hour. When I then got to my car the keys weren't there so I had to go back in to get them. Usually the service has been amazing. I'm hoping this was just an off day. More
by dthbernhardt
Employees Worked With
Stephen Bouchie
August 06, 2014
oil change This was my first oil change so the cost was nothing for me. Everyone was so pleasant and accommodating. The service was done in a timely manner. th This was my first oil change so the cost was nothing for me. Everyone was so pleasant and accommodating. The service was done in a timely manner. the service lady explained everything that was done and was also very pleasant. everyone there gave me the impression that they enjoyed working at Honda in Danvers. while I was waiting and enjoying my coffee I enjoyed watching everyone, it was a very pleasant atmosphere. More
by louisespirited
Employees Worked With
Stephen Bouchie
August 02, 2014
Honda Service Took my 2012 Honda CR-V in for service, oil change, several cars ahead of mine. I was told about 45 minutes or so. Got a cup of coffee and a breakfas Took my 2012 Honda CR-V in for service, oil change, several cars ahead of mine. I was told about 45 minutes or so. Got a cup of coffee and a breakfast sandwich. Not even 45 minutes later, my car was done, washed and vacumed. Service rep went over all that was done and what was scheduled next. Can't ask for better service. More
by sedonasunset
Employees Worked With
Susan Madden
August 02, 2014
Not satisfied. Was quoted a price of $533.00 to replace starter, was charged $115.00 for a diagnostic that was not need because I told them it was the starter. They Was quoted a price of $533.00 to replace starter, was charged $115.00 for a diagnostic that was not need because I told them it was the starter. They then called and told me the price would be $900,00, when I told her I was quoted $533 she then told me they made a mistake it would be $800.00. I took the car back and will now go someplace else to be fixed. This was all very misleading on your part. In the last five years between myself and family we have bought 3 cars from you. We will not be buying from you again which is really to bad because we where very happy with the car itself but feel we cannot trust your dealership when it comes to service. More
by jgov234
Employees Worked With
Vic
August 01, 2014
Honda North Always efficient, friendly, helpful. The folks that check you in for your appointment are quick and always give you the up-front information, inform Always efficient, friendly, helpful. The folks that check you in for your appointment are quick and always give you the up-front information, inform you about time expected for the service. More
by allison.k.lobdell
Employees Worked With
Can't remember ! Everyone is helpful there!
