822 Reviews of Honda North - Service Center
Simple, fast recall work Dennis was explained the recall clearly. The work was done quickly. The waiting area was comfortable. I appreciated the complimentary beverage coupons Dennis was explained the recall clearly. The work was done quickly. The waiting area was comfortable. I appreciated the complimentary beverage coupons. I'll be back. More
Quick In & Out Came in for an oil change and wiper change before the monsoon. They said 45 minutes and gave me a couple free drinks. I sat maybe a half hour and the Came in for an oil change and wiper change before the monsoon. They said 45 minutes and gave me a couple free drinks. I sat maybe a half hour and the work was done. Maybe change CNN on the TV to ESPN or Fox news. I love Honda North and don't do business with any other dealership. More
excellent customer service by my rep, Vic Vic was my service representative and she was exceptional. Very thorough in explaining everything to me, extremely courteous and professional. She i Vic was my service representative and she was exceptional. Very thorough in explaining everything to me, extremely courteous and professional. She is a great asset to your business. More
2 days and still waiting Unhappy customer! The part was not in stock and my vehicle has been there for 2 days and still not ready. Nobody has bother to call me on the 2nd day Unhappy customer! The part was not in stock and my vehicle has been there for 2 days and still not ready. Nobody has bother to call me on the 2nd day to even touch base. I had to call myself and check and I was told that it's tedious work and takes time and they were shooting for today. Unacceptable! I'll be paying honda over $1200 and don't appreciate attitude!! More
Fastest Oil Change Ever! And It was Free! I needed an oil change and expected it to take up to an hour. I think it took 25 minutes, tops! Plus, it was free because my last service was a major I needed an oil change and expected it to take up to an hour. I think it took 25 minutes, tops! Plus, it was free because my last service was a major service. I was very pleased! More
As always, unbelievable service I have been going to Honda North since I bought my CR-V in 2009. The service has always been done asap. The service reps go out of of their way to be I have been going to Honda North since I bought my CR-V in 2009. The service has always been done asap. The service reps go out of of their way to be friendly, courteous, and helpful. I would like to give a shout out for the service manager, Tim O'Keefe. He is one of the best customer service people I have ever dealt with. Honda North is very lucky to have him as an employee More
First oil change (free) Overall everything was fine except I kind of got lost in the shuffle, it was noon, maybe lunch time? My car was ready and sitting out in the lot for Overall everything was fine except I kind of got lost in the shuffle, it was noon, maybe lunch time? My car was ready and sitting out in the lot for some time, when I asked how much longer, that's when they realized it. However, they were very courteous and apologetic. More
Early Morning Inspection Sticker This was my first visit to the service department at Honda North since I purchased my 2014 EX-L V-6 Accord and I was very pleased. Although the shop w This was my first visit to the service department at Honda North since I purchased my 2014 EX-L V-6 Accord and I was very pleased. Although the shop was already busy, I was greeted by a smile and directed where to bring my paperwork. The service was performed quickly and when the person in the service department came to tell me that the work was complete he also gave me information about what to expect with next scheduled maintenance visit. The service waiting area was also cleaner and better equipped than my local breakfast restaurant. Nice extra! Overall, painless, fast service. More
See recview info I am very happy with the service rec'd, but I think you should honor other dealer coupons. I did not realize you did not and I have disc coupons from I am very happy with the service rec'd, but I think you should honor other dealer coupons. I did not realize you did not and I have disc coupons from Camb Hondo where I purchased the car. The reason I came there was this dealership was recommended as excellent service to me - but because of the cost and no reward program I will be going back to Camb Hondo in the future. More
Outstanding Service Department I have been dealing with Honda North since buying my first Honda from them in 2001. The Service Department has always been top-notch and helpful. Th I have been dealing with Honda North since buying my first Honda from them in 2001. The Service Department has always been top-notch and helpful. They never seem bothered by my endless questions! My experiences at Honda North have led the members of my family to lease/purchase seven Hondas in the past 13 years! Keep up the good work. More