Honda North - Service Center

Ching Hung Serves are excellent and complete. I will recumbent my friend to have their cars serviced here. The employees are friendly and supported all the way Serves are excellent and complete. I will recumbent my friend to have their cars serviced here. The employees are friendly and supported all the way through. More

Excellent Customer Service After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the cus After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the customer service was excellent! The customer services rep remembered me from my previous Honda even though it had been a while since I was in for service. She was friendly, helpful and made sure the car was ready when promised! Additionally, my sales person Nagi Fayed met me before I could even ask for him and gave me the spare key and asked if I needed anything. The service is outstanding! More

over priced...! I find the price to purchase and install a battery much too expensive...$150...!!! I have 2 hondas, One just purchased in February and the other (2003 I find the price to purchase and install a battery much too expensive...$150...!!! I have 2 hondas, One just purchased in February and the other (2003 Civic). I service both these vehicles at your location. If you look at the service history on the Civic, I have spent quite a bit of money and you cant give a discount to long time customers to purchase and install a battery...! I am returning on Tuesday b/c transmission fluid is leaking...If I recall 3-4 years ago you serviced the transmission which was new only had about 20,000 miles...now you want to charge me for a transamission inspection fee to determine the cause of the leak...!!! Thank You, Richard More

Service From the time I arrived until the time I left the level of commitment was evident. Employees are dedicated as well as courteous and it shows. My car From the time I arrived until the time I left the level of commitment was evident. Employees are dedicated as well as courteous and it shows. My car was in for it's first oil change and it was done, washed, and vacuumed before my free cup of coffee was warm enough to drink. This is my third car from this dealership and the level of service is awesome. Keep up the good work. A Happy Customer, John R. Cascio More

Tim was great Coming home this weekend, all of the lights on my dash started going crazy. Sine I was close to home, I drove it the rest of the way and parked it. Coming home this weekend, all of the lights on my dash started going crazy. Sine I was close to home, I drove it the rest of the way and parked it. I brought it in and the service crew analyzed it. The problem may have been due to a number of factors, or it may have just been environmental. Tim explained all of the various potential issues, but also each of their limitations as well. He gave me the information that I needed, and then let me make the decision. At no time did I feel pressured to take a particular course of action. I very much appreciated his thoroughness and the way that he treated me. My only criticism of the process (and this is not a criticism of Tim) is that today I had to bring my Subaru in for a diagnosis at Ira. They do not charge for the diagnosis. Once again, this is not a criticism of Tim since he explained upfront to me what the charge would be. However, Honda North may want to know that the competition doesn't charge for this service and you may want to reconsider your policy on this. More

Excellent Service from Tim I was so impressed with Tim. He called and told me that my car was not under warranty anymore but then he explained the options and gave me some wor I was so impressed with Tim. He called and told me that my car was not under warranty anymore but then he explained the options and gave me some worthwhile advice. Tim had incredible patience for my many questions. He continued talking about my concerns as he walked me to my car. UNBELIEVABLE knowledge and service from him. Most certainly a 10/10 Five Stars -- ! More

Great service Vic was great despite not having enough help when dropping my car of she was friendly and cheerful and apologized many time for the delay. She get me Vic was great despite not having enough help when dropping my car of she was friendly and cheerful and apologized many time for the delay. She get me updated throughout the day regarding my services and additional services required. More

A pleasant experience Had to bring my 2006 Honda Odyssey in for warranty recall and had oil change. The proceedure was going to take several hours so I was asked if I want Had to bring my 2006 Honda Odyssey in for warranty recall and had oil change. The proceedure was going to take several hours so I was asked if I wanted to stay or get a lift home, which I did. When work was done a driver was sent to get me. All in all, this dealership is excellent to work with. I highly recommend Honda North for both a car buying experience and great service dept. More

Service Excellent customer service! Vic went out of her way to make sure I had a great experience at Honda North! All together a great place :) Excellent customer service! Vic went out of her way to make sure I had a great experience at Honda North! All together a great place :) More