Back

Honda North - Service Center

Danvers, MA

4.7
860 Reviews

860 Reviews of Honda North - Service Center

Sort by
September 22, 2024

Went in for my first scheduled maintenance! Quick and easy! I will be back at 10,000 miles! More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Honda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

September 14, 2024

I am very satisfied with the workers at Honda North, Danvers. Lucky Chan and Allison in the Service Department are a great team. My gas cap could not open. The cable to the gas cap needed replacement More

by Cynthiageorgelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Woolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Honda North responded

Cynthia, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Lucky and Allison can assist you with in the future, please let us know. Sincerely, Honda North

September 11, 2024

Excellent reps handling servicing; efficient, respectful and quite helpful. All work completed on time and apparently successful. More

by Gnaccara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Sep 11, 2024 -

Honda North responded

Thank you for the positive feedback! We're glad to hear our team at Honda North provided efficient and respectful service. We appreciate your support and look forward to assisting you again in the future! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 05, 2024

Not satisfied with my charges,only wanted a new battery,but added on filter charges leaving with a bill for $442.00. More

by Abby1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Cerundolo
Sep 05, 2024 -

Honda North responded

Abby, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 05, 2024

Dominic was great to work with. He kept in touch daily. Gave me a rental car so I would have transportation. More

by Birchgeswell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Honda North responded

Thank you for your review and kind words for Dominic! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

August 27, 2024

My recent visit to Honda North was excellent. I brought my Honda Accord Hybrid in for an oil change and tire rotation thru “A Service”. Despite the ongoing construction, the car servicing process More

by Johngogolos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Honda North responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Honda North

August 15, 2024

Fast and courteous service with detailed customer service attendant- drop off is easy - appreciate the attention. More

by cosmomac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Honda North responded

We're glad to hear you appreciated the fast and courteous service at Honda North! Thanks for highlighting our detailed customer service and easy drop-off process. We look forward to serving you again! Sincerely, Honda North Danvers, MA www.HondaNorth.com

August 13, 2024

Excellent Service Lucky Chan in Express Service is outstanding and always is an excellent problem solver More

by jjohd
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Killian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Geyer Sales
Aug 13, 2024 -

Honda North responded

Thank you so much for your kind words for Lucky, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

August 09, 2024

Ed was a great salesman and helped me test drive a 2025 honda crv while waiting for an oil change...Lucky was so friendly and knowledgeable about my oil change and care maintenence both were great to work More

by dlemack4812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
Aug 11, 2024 -

Honda North responded

Thank you for your business and this review. We're happy Ed was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

August 04, 2024

Jorge took great care of my car and gave me the best discount off. Prices are high but he was helpful More

by Jessica O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Honda North responded

Thanks for sharing your thoughts about your experience with Honda North. We appreciate your business, Jessica, and hope to see you again soon! Sincerely, Honda North

...
6
...