Honda North - Service Center

A pleasant experience Had to bring my 2006 Honda Odyssey in for warranty recall and had oil change. The proceedure was going to take several hours so I was asked if I want Had to bring my 2006 Honda Odyssey in for warranty recall and had oil change. The proceedure was going to take several hours so I was asked if I wanted to stay or get a lift home, which I did. When work was done a driver was sent to get me. All in all, this dealership is excellent to work with. I highly recommend Honda North for both a car buying experience and great service dept. More

Service Excellent customer service! Vic went out of her way to make sure I had a great experience at Honda North! All together a great place :) Excellent customer service! Vic went out of her way to make sure I had a great experience at Honda North! All together a great place :) More

Smooth and Efficient This was a standard B Service visit. The experience was very positive: the easy online scheduling, efficiency of service department (the car was ready This was a standard B Service visit. The experience was very positive: the easy online scheduling, efficiency of service department (the car was ready exactly when promised), friendly and helpful employee! More

Odyssey Service Vic was very friendly and helpful. Took care of the 30,000 mile service on the car and set me up with a loner care on a very busy day. Informed abou Vic was very friendly and helpful. Took care of the 30,000 mile service on the car and set me up with a loner care on a very busy day. Informed about other potential issues with the car. More

Excellent Customer Service My car was making an odd sound that seemed to be coming from the brakes. I was scheduled early in the morning and Vic was great about putting two tech My car was making an odd sound that seemed to be coming from the brakes. I was scheduled early in the morning and Vic was great about putting two technicians on my case as the brakes and drive belt needed assistance. This was really kind of her, as I am 8 months pregnant and appreciated not having to stay there all day. She was wonderful. My only complaint is the cost of the repairs, as my uncle who is a mechanic believed I was charged too much for labor/hours of work. I understand that the cost at the dealership is typically more expensive; however, and that you are paying for expertise. I cannot say enough positive remarks about the customer service at Honda North. We always feel that we are well-served there. More

Many Services I recently had an oil change and detail. Both times the service was great. I also ended up trading my civic for an accord after the detailing. Chad wa I recently had an oil change and detail. Both times the service was great. I also ended up trading my civic for an accord after the detailing. Chad was AWESOME !!! More

Oil Change Fantastic service as always. I was promptly greeted when I pulled up to the service bay, the time to complete the work was basically exactly as the se Fantastic service as always. I was promptly greeted when I pulled up to the service bay, the time to complete the work was basically exactly as the service professional stated it would be, and the service professional went over my entire write-up with me before letting me leave. The car was washed and ready as soon as she was finished. Also, as a woman I've had numerous experiences at service stations and dealerships where men try to take advantage of that fact by selling me things I don't need or treating me like I'm stupid. That NEVER happens here. They actually employ plenty of women. I think it's pretty cool. Will definitely keep coming back. More

Vacuum I was under the impression that will your first free oil change I would be receiving a complimentary car wash and vacuum. I noticed the car was washe I was under the impression that will your first free oil change I would be receiving a complimentary car wash and vacuum. I noticed the car was washed but I didn't see signs of a vacuum or at least a good vacuuming. ..my car looked the same inside. I was a little disappointed to see it not vacuumed out when thats what was offered. More

Registration and State Inspection The service department was very busy but the turnaround time for my vehicle was very short. The waiting area was pleasant and very comfortable. Grea The service department was very busy but the turnaround time for my vehicle was very short. The waiting area was pleasant and very comfortable. Great job. DBH More

Great work! The Service department always does great work and is thorough. Vic, who took my info and explain my service to me is also personable and easy to unde The Service department always does great work and is thorough. Vic, who took my info and explain my service to me is also personable and easy to understand. Vic also called me very soon after I dropped off my car to explain what my car would need and everything was completed by the 4 pm time. I will say the dealership itself sort of overdoes the customer service a little bit: I received and email and 2 phone call reminders about my appointment--one would have been plenty--and the second phone call from Stephen Bouchie also "reminded" me that they're looking for used cars... I don't like that aspect of it, but my car runs like new and that's what matters to me. More