Honda North - Service Center

The Service Department needs work I visited the service department for scheduled maintenance on my 2014 Civic. It was a very unpleasant experience. Both the gentleman who appeared to I visited the service department for scheduled maintenance on my 2014 Civic. It was a very unpleasant experience. Both the gentleman who appeared to be running the service department and the cashier made it clear they had other priorities and could not be bothered with answering questions or any sort of customer service. The gentleman quoted a price of $41, and on my receipt it says "Customer hereby acknowledges receiving an original estimate of $49.89 + tax." My appointment time was for 10 am, and I left there close to 11 am for what ended up being a simple oil change. The technician who worked on my car and handed me the receipt was professional and I wished I could have spoken to him before my car was completed and left outside for me. I will have the additional services I had requested online and all future service performed at Kelly Honda. More

Efficient It was a good experience. Comfortable surroundings, good coffee and interesting conversation with other customers. Sorry all the buttons on this surve It was a good experience. Comfortable surroundings, good coffee and interesting conversation with other customers. Sorry all the buttons on this survey don't work. More

15,000 mi. service Brought vehicle in for oil change, tire rotation and 15,000 mi. service. Everyone I dealt with was wonderful, from the greeters to the service reps. Brought vehicle in for oil change, tire rotation and 15,000 mi. service. Everyone I dealt with was wonderful, from the greeters to the service reps. ( & the techs behind the scenes ), the enterprise rep. and the cashier. All around friendly staff, Always a pleasure to bring my Pilot in for service! More

Airbag system alert/on Very tactful in dealing w my car problem . Billing is factful. People are pleasant every time I visit . Service they provide was great. Timing and wai Very tactful in dealing w my car problem . Billing is factful. People are pleasant every time I visit . Service they provide was great. Timing and waiting was just perfect. Customers waiting area was good enough to accommodate patrons . More

inspection sticker I was able to drive right in and have my car inspected. It needed a brake light to pass inspection and that was quickly installed and I was back on t I was able to drive right in and have my car inspected. It needed a brake light to pass inspection and that was quickly installed and I was back on the road in a very short time. Once again the service was fast and efficient and the personnel professional and friendly. I have been a customer at Honda North for over 12 years and have never been disappointed in their service. More

service It was a short stay in the service dept. The work was done so quickly that I didn't even get myself situated in the waiting area. It was a short stay in the service dept. The work was done so quickly that I didn't even get myself situated in the waiting area. More

Always a Great Experience My family has purchased five cars from Homda North since 2001 and each of us has been greatly pleased with the quality and service. You can't ask for My family has purchased five cars from Homda North since 2001 and each of us has been greatly pleased with the quality and service. You can't ask for a nicer dealership! More

always great service Service at Honda North is always great, in terms of responsiveness, friendliness, efficiency, and reliability. Everybody I've dealt with has been a p Service at Honda North is always great, in terms of responsiveness, friendliness, efficiency, and reliability. Everybody I've dealt with has been a pleasure. My Honda Fit has required so little maintenance that I can't really comment on the "quality of work" -- in 3 years, I've had one or two small problems and, as far as I can tell, they've been fixed immediately with no hassle. Honda North seems to have figured out how to find and keep smart, satisfied employees who enjoy and take pride in their jobs. Props!! More

Great! I am always pleased with the service at Honda North. I would recommend it to anyone and everyone. The express service and the hours they are open ar I am always pleased with the service at Honda North. I would recommend it to anyone and everyone. The express service and the hours they are open are wonderful. Also, the complimentary car wash and vacuum are a great plus. Keep up the great work. Thank you. More

Scheduled maintenance NE B Service We are very pleased with the recent service performed on our 03 Honda at Honda North! The Service Advisor, Vic Gillespie, and the Mechanic, Bill, wer We are very pleased with the recent service performed on our 03 Honda at Honda North! The Service Advisor, Vic Gillespie, and the Mechanic, Bill, were both very courteous and knowledgeable. We waited while the NE B Service was performed and Vic promptly let us know of the additional recommended service which did not take too much longer to be completed. After all was completed we did find some brake related noise and returned to Honda North to have it checked the same afternoon. Vic had it brought in for us immediately and we met with Bill for a road trip. Bill was able to identify the noise and with his additional work he was able to resolve the problem and eliminate the noise soon after. More