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822 Reviews of Honda North - Service Center
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December 04, 2014
express service I went in for an oil change and was out within 30 minutes. My only regret is that I was unable to use the Black Friday incentive. I went in on that I went in for an oil change and was out within 30 minutes. My only regret is that I was unable to use the Black Friday incentive. I went in on that day and was told that the wait would be nearly 2 hours. I chose to go back later. More
by Elaine Howe
Employees Worked With
suzie madden
December 03, 2014
Good with one exception Service tech was excellent and experience was very good except at check out I tried to uses 50 dollar coupon for referring a friend. I was told at che Service tech was excellent and experience was very good except at check out I tried to uses 50 dollar coupon for referring a friend. I was told at checkout that the tech had to take the 50 off she could not. Logic tells me that a cashier usually deals with coupons. Not here. She said I could go back to the tech and he could do it. I decided no as he would have to reprint the slip(many pages) I have had the coupon for 2 years and wanted to use it today and it wasn't to be therefore I could not give u all 5 stars. Need to try harder, sorry. Also cost was similar to what I used to pay for my Volvo a bit higher than expected even though it was stated at checkin without tire balance and rotation More
by Desmojc
Employees Worked With
Eric
November 30, 2014
Always a great experience No one likes having to have their car serviced but these guys make it painless. Every customer service oriented business should follow the same proto No one likes having to have their car serviced but these guys make it painless. Every customer service oriented business should follow the same protocol as Honda North. Keep up the great service! More
by cerbonecooper
Employees Worked With
All Service
November 30, 2014
Always GREAT service Always a great service. Employees are always very friendly and very attentive even with customers worried about every little noise and rattle, like me Always a great service. Employees are always very friendly and very attentive even with customers worried about every little noise and rattle, like me. On the waiting area, the heating could be turned up a little. Thank you. More
by mfabris
Employees Worked With
Lucky
November 27, 2014
Service staff are courteous, knowledgable and prompt. They keep the customer informed about the status of their vehicle. I will not hesitate to return if the staff are courteous, knowledgable and prompt. They keep the customer informed about the status of their vehicle. I will not hesitate to return if the need arises. More
by rfreder
Employees Worked With
Pat Zollo
November 25, 2014
Greated by grumpy service tech Scheduled service online. At arrival to dealership service tech told me there was a 2 hour wait as he was walking away from me. Called service manag Scheduled service online. At arrival to dealership service tech told me there was a 2 hour wait as he was walking away from me. Called service manager the next day. Manager was friendly and told me to come in right away. Offered to fill gas tank for free. Service was quick but gas tank was not filled as promised. It was the same grumpy technician from the day before, so I didn't want to go back to ask why the gas tank wasn't filled. Stuck with a 60k mile service plan at this dealership, so I will send my husband to get all other services done. Hopefully it will be better than the first experience. More
by loubarrows
Employees Worked With
Dave?
November 23, 2014
First Class Experience As always, Honda North delivers on service in every aspect. Customers are treated with respect and genuine concern. There is never a worry that the As always, Honda North delivers on service in every aspect. Customers are treated with respect and genuine concern. There is never a worry that the car is either over or under serviced and it is a pleasure to spend time in the waiting area. Good cup of coffee too! More
by Boxford
Employees Worked With
service department
November 21, 2014
Service check-up Great job, Vic. Thank you for noticing that my Honda Civic needed a little extra work to have it running smooth for years to come. Great job, Vic. Thank you for noticing that my Honda Civic needed a little extra work to have it running smooth for years to come. More
by ogrinevitch
Employees Worked With
Vic
November 19, 2014
WORST EXPERIENCE OF MY LIFE Worst experience of my life. I wouldn't recommend having a bicycle fixed there. My vehicle came out worst then when it went in. I had to leave there Worst experience of my life. I wouldn't recommend having a bicycle fixed there. My vehicle came out worst then when it went in. I had to leave there and head to another service area for a different problem that Honda caused. That service area proceeded to tell me that the problem that Honda North was suppose to fix was NOT fixed. Everyone at that service area knew about the rotten, poor reputation and service of Honda North. I only wish I knew before now. They even knew of the incredible awful reputation of the Service Manager, Steve. Steve Bouchie is so rude and ignorant. I have been dealing with the public most of my life and NEVER met a specimen like him. He shouldn't be allow to deal with the public. I also had dealing with Tracy and Mike, in which neither one returned my call. Thanks Honda North More
by juliecorey
Employees Worked With
MIKE
November 19, 2014
courteous and timely Came in to have a recall, inspection, and oil change applied. Had a great experience, no complaints, love both the honda car and the honda north deal Came in to have a recall, inspection, and oil change applied. Had a great experience, no complaints, love both the honda car and the honda north dealership. Price for the service was more than reasonable. More
by pavster
Employees Worked With
NotSure
