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862 Reviews of Honda North - Service Center
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April 20, 2015
Great service but disappointed with the result. I always thought highly of the dealership from the moment I bought my CR-V almost two years ago. The great service as always and I was surprised that I always thought highly of the dealership from the moment I bought my CR-V almost two years ago. The great service as always and I was surprised that the oil change was quick. However, my loyalty for the dealership has diminished after noticing three new dents on my car when I got home from the oil change. I know one of the dents was not there (on the front passenger door side) before because I had some work done on that side as a result of an accident few months ago. I was very surprised to see the dents because I expected the mechanic would take a good care of my car but that was not the case. As a result, I won't be going back to the dealership for future services or sales. More
by edeych
Employees Worked With
L. Chang (I think?)
April 20, 2015
TIM O,KEEFE Tim O,Keefe , is a good reason, for the dealer success. He is very helpful and courteous, to all sleep deprived and anxious customers. He always take Tim O,Keefe , is a good reason, for the dealer success. He is very helpful and courteous, to all sleep deprived and anxious customers. He always takes enough time to explain, what mechanics will do,and make sure you know the costs, and the importance. After completion will tell you exactly what and why it was done. You can,t ask for more then that. He is truly, an asset, top reason to bring the car to Honda North. Joe Montalbano More
by HONEX02
Employees Worked With
TIM OKEEFE
April 19, 2015
Oil Change Had to visit Honda North twice for an oil change because filter was not available on the first visit. Service technicians were professional and frien Had to visit Honda North twice for an oil change because filter was not available on the first visit. Service technicians were professional and friendly. More
by Paul
Employees Worked With
Do not recall name
April 19, 2015
very quick friendly service. The service is quick, friendly, thorough. The highest service standards. As a female, I never feel talked down to. High quality service always. Th The service is quick, friendly, thorough. The highest service standards. As a female, I never feel talked down to. High quality service always. Thank you. More
by theresa8
Employees Worked With
Vic
April 18, 2015
Air bag recall Always receive excellent care and service. Keep you informed as to what is going on and explain thoroughly in language you can understand... Everyone Always receive excellent care and service. Keep you informed as to what is going on and explain thoroughly in language you can understand... Everyone is friendly and very helpful. Have been doing business with Honda North for many many years and have recommended them to many people. More
by Maniata
Employees Worked With
Vic. Joe
April 17, 2015
Better than expected Needed some warranty repairs done on the Odyssey. Easy to schedule an appointment (love the online set up of appointments). I like the fact that I can Needed some warranty repairs done on the Odyssey. Easy to schedule an appointment (love the online set up of appointments). I like the fact that I can rent a car right there if needed or choose to wait. I knew this was going to be a longer repair, but was pleasantly surprised to find my car was ready in the afternoon. I received a few updates throughout the day, turned out a few other things needed to be done (which I kinda knew). I received even more information when I picked up my car, which was extremely helpful to me. More
by YMC
Employees Worked With
Michael Collibee
April 16, 2015
Diagnosed problem quickly Engine light came on, and I brought it in for a diagnosis. This was done at no charge. After many, many miles of faithful service (nearly 200k), I'v Engine light came on, and I brought it in for a diagnosis. This was done at no charge. After many, many miles of faithful service (nearly 200k), I've decided to retire my Civic. More
by jthaskell
Employees Worked With
Mike
April 15, 2015
Express means EXPRESS This visit was my first through Express Service. I was amazed at how quickly the team changed my Honda's oil, inspected it for other repair recommenda This visit was my first through Express Service. I was amazed at how quickly the team changed my Honda's oil, inspected it for other repair recommendations, and washed and vacuumed it for me. While my timing was probably perfect (early afternoon on a Tuesday), I credit the efficiency of this service model too. Well done! More
by Glosta
Employees Worked With
I did not get names of the Express Service Team on duty yesterday.
April 15, 2015
Excellent service Although I purchased my car elsewhere, I always use Honda North for service. Their performance is excellent, they communicate very effectively and cl Although I purchased my car elsewhere, I always use Honda North for service. Their performance is excellent, they communicate very effectively and clearly (which is important for someone like me who doesn't have a lot of expertise with cars), and they make me feel like they care very much about doing their jobs right and meeting my needs. More
by Pellavon
Employees Worked With
Vic Gillespie
