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822 Reviews of Honda North - Service Center
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April 02, 2015
Quick & easy inspection Needed my annual inspection sticker. Honda North made it easy and quick. I even got a bottled water and they washed my car! I love Honda North! Needed my annual inspection sticker. Honda North made it easy and quick. I even got a bottled water and they washed my car! I love Honda North! More
by dougboyle
Employees Worked With
do not recall
April 01, 2015
Service Honda North Service is always super fast and friendly. Vic is a pleasure to work with and does a great job in his field of work. I would recommend ev Honda North Service is always super fast and friendly. Vic is a pleasure to work with and does a great job in his field of work. I would recommend everyone to do business with Honda North! More
by lmoran96
Employees Worked With
Vic
March 31, 2015
Professional and courteous Service was for replacement of door actuator. Also informed Kyle of passenger side wiper not working properly. He arranged for wiper to be replaced at Service was for replacement of door actuator. Also informed Kyle of passenger side wiper not working properly. He arranged for wiper to be replaced at no charge. Replacement of actuator took longer than the 1.5 hours estimated. However, Kyle kept me informed of the progress. More
by goodtime
Employees Worked With
Kyle Quinn
March 27, 2015
Complete service My Service Advisor was Joe. He was very helpful in offering and suggesting the service that was needed. He kept me appraised as the work was done and My Service Advisor was Joe. He was very helpful in offering and suggesting the service that was needed. He kept me appraised as the work was done and explained the service once it was finished. More
by abelmonte
Employees Worked With
Joe
March 27, 2015
Fast- Maybe I just got there at the right time, but this was the fastest oil change and multi-point inspection ever...barely had time to finish the complime Maybe I just got there at the right time, but this was the fastest oil change and multi-point inspection ever...barely had time to finish the complimentary beverage by the time the service was complete and the car was washed and waiting for me. More
by emjay59
Employees Worked With
Denis Howell
March 27, 2015
Quick in and out I had my oil changed at Honda North and they took care of it within 20 minutes. While I waited I had a free cup of coffee. Very nice. They even vacuum I had my oil changed at Honda North and they took care of it within 20 minutes. While I waited I had a free cup of coffee. Very nice. They even vacuum the car and wash it. More
by rmlobs
Employees Worked With
Express Service
March 26, 2015
Great service overall Everyone was friendly and my car was worked on at a very prompt pace. My car came out clean and running like new. I will be back soon for sure. Everyone was friendly and my car was worked on at a very prompt pace. My car came out clean and running like new. I will be back soon for sure. More
by ejciocca
Employees Worked With
Pat Zollo
March 25, 2015
Service Inquiry Ever since I began driving I've always owned Honda's. I also have always went to the Honda dealership for service. In California the dealership was al Ever since I began driving I've always owned Honda's. I also have always went to the Honda dealership for service. In California the dealership was always friendly, did good work, but as always was OVERPRICED. Upon moving to MA I decided to continue to go to Honda, particularly Honda North. I can honestly say that I NEVER want to return. In fact I will only return if I have to. First, I called twice and asked if when I came in for an oil change if someone would take a look at my car because it was making a noise. Upon arrival I was told by the service agent that they would not look at my car and would only be able to complete the oil change. Ok, well as the car was being serviced it was OBVIOUS that something was hanging from the bottom of my car. I asked the advisor if there was anyone who could take a look and he said "No". I then asked if he noticed that there was something hanging from the bottom and he said, "Yes, I see it" I asked if someone could please take a look, he said "No" and that I would need to schedule an appointment. I don't get it, in plane sight its visible that something is wrong with my car and I'm at the service department and NO ONE is willing to take a look. They even completed the oil change staring at the thing hanging from the bottom of the car and no one even mentioned it to me. I had to notice it on my own and ask questions about it. The advisor then told me that it would be around 60 dollars to have the car looked at. When I called to schedule an appointment I was quoted 115. I also want to mention that I asked the advisor if the car was driveable and he chuckled and said well have you been driving on it... Well, instead of coming to Honda North for service I went to a Mechanic who looked at my car for FREE. I was informed that my Front Sway bar was broken and that it was hanging from the front. I went to another Mechanic, who checked it for FREE and he said the same thing. They both also advised that I be cautious when driving and that I have the car repaired soon as it could become unsafe with all the potholes, especially when turning. Service at Honda North is HORRIBLE. Another thing that happened at Honda on this same visit... The guy who completed my oil change said, it looks like you have a leak somewhere because I saw spilt oil around the engine. Do you think that he was able to tell me about the leak. NO. I was told you need to schedule an appointment. I later found out that the leak was probably related to the CRAPPY repair job that I had done this past year at Honda North. I came in for major service there and left with damages caused by the Honda North mechanics. To sum up my experience Honda North is the WORST service repair shop especially dealership that I have ever been to. Honda North is where you can expect to receive POOR SERVICE that is way OVERPRICED, but hey at least it's Honda certified. More
by tmiller145
Employees Worked With
I forgot to ask for names
March 22, 2015
Lease renewal I can't say enough how wonderful and friendly the Staff at Honda North are. I have never had a bad experience at Honda North. I took my Honda Civic L I can't say enough how wonderful and friendly the Staff at Honda North are. I have never had a bad experience at Honda North. I took my Honda Civic Lease in for an oil change and windshield wiper change. The Service Department went over in detail what they had done and everything looked great but was asked if I was interested in talking with someone about possibly looking at some numbers on a 2015 Honda Civic Lease to take home today. I did and drove home with a new lease in two hours! Everything was perfect! The manage Steve even came over and thanked me and I told him when I walked in here 3 years ago I had the same great experience as I did that day! I told my sister in New Hampshire about Honda and she too went to Honda in Portsmouth area and now has a Honda and with great service! Thank you Honda North!! More
by nmccarthy
Employees Worked With
Garret Dube
March 18, 2015
oil change and Inspection I brought my car in for an oil change and an inspection sticker. Job was complete with no hassle in under an hour. Thank you. I brought my car in for an oil change and an inspection sticker. Job was complete with no hassle in under an hour. Thank you. More
by bl
Employees Worked With
Pat
