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Honda North - Service Center

Danvers, MA

4.7
862 Reviews

862 Reviews of Honda North - Service Center

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June 12, 2015

Great first service I had my first service yesterday on my Civic. Dennis was very helpful and nice. Excellent experience and customer service. Honda North is fantastic an More

by north shore girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 29, 2015 -

Honda North responded

Dear north shore girl, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Dennis provided you with an excellent service experience. As an Employee Owned Company each employee has a vested interest in your satisfaction. Thank you for being an advocate for Honda North and thank you for your business. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 12, 2015

Good As a Usual Met my expectations and more . Provided the needed service very efficiently. In and out Will return for my service needs. Very good service on al More

by Old car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Jul 22, 2015 -

Honda North responded

Dear Old car guy, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. I am glad that your service was completed in a timely manner as to limit any inconvenience. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 12, 2015

Routine maintenance carried out to perfection I believe that Honda North gives excellent honest service at reasonable prices. I was in for my 30,000 mile check and expected to have a few extra thi More

by ChalCongdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Jul 22, 2015 -

Honda North responded

Dear ChalCongdon, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we take great pride in being upfront and honest with our customers so that they can make their own informed decisions. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 12, 2015

service Upon my arrival at service bay was immediately attended too by the service manager and he told me how long it would be I was given a chit for a drink More

by Freddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Jul 22, 2015 -

Honda North responded

Dear Freddy, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 11, 2015

Great service The staff at Honda north are very pleasant and informative. It's never fun to wait for service but they make it as painless as possible. More

by Cazbah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 29, 2015 -

Honda North responded

Dear Cazbah, Thank you for taking the time to share your recent Honda North experience with us. As an Employee Owned Company, we understand that servicing your vehicle can be burdensome and time consuming. We strive for quick and accurate service each time as to limit any inconvenience. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 11, 2015

Recent service My recent experience of service at Honda North was very positive Dave was very considerate and helpful. Past experiences haven't all been so positive More

by HondaOwner15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 29, 2015 -

Honda North responded

Dear HondaOwner15, Thank you for taking the time to share your recent Honda North experience with us. I am glad that Dave provided you with an excellent service experience. As an Employee Owned Company, each employee has a vested interest in your satisfaction. I am also happy to hear that your recent visit was better than others in the past. At Honda North we strive for continuous improvement; making each visit better than the last. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 11, 2015

Excellent Service !! I like to have the service for my new car done at the dealership where I purchase it from. Honda North has earned my loyalty and repeat business (thi More

by BunniesMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Jun 29, 2015 -

Honda North responded

Dear BunniesMom, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that we have earned your business and we welcome you to the Honda North family. As an Employee Owned Company each employee has a vested interest in your satisfaction. At Honda North we strive to provide the highest level of customer service possible. From Sales to Service to the café and lounge, we want your experience to be flawless. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 10, 2015

Great service Service Department is friendly, prompt and professional. Our car was ready earlier than we expected. We've been bringing our car to Honda North for s More

by Pilot03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Jun 29, 2015 -

Honda North responded

Dear Pilot03, Thank you for taking the time to share your recent Honda North experience with us. I am glad that your service visit went well and that your vehicle was completed quicker than expected. At Honda North strive for quick and accurate service each and every time. We understand that your time is valuable and we want to complete the service as quick as possible as to limit any inconvenience. Thank you for your business over the past 13 years, we truly appreciate it. We look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 10, 2015

Rear brake issue I was very satisfied with all aspects of the service. I booked on line and found an appointment that day. My service rep was very nice and helpful. T More

by carguylarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Jun 29, 2015 -

Honda North responded

Dear carguylarry, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service appointment went well and that all the parts needed for the repair were in stock. At Honda North we try our very best to keep all Honda parts in stock. This makes our service department more efficient resulting in shorter wait times for our customers. We find that our customers really enjoy the online booking system. You are able to see exactly what dates are available and make sure it works with you schedule. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 09, 2015

Excellent "express" service on my recent oil change I came prepared for a wait, but was happy that your records showed that all I needed was a "routine" oil change so my car was immediately referred to More

by Fit fan
Recommend Dealer
Yes
Employees Worked With
Several
Jun 29, 2015 -

Honda North responded

Dear Fit fan, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your oil change was completed quickly and that you were able to enjoy a cup of tea during your wait. As an Employee Owned Company, we understand that servicing your vehicle can often times be burdensome. Our goal is to provided fast and accurate service and make sure you are as comfortable as possible while you wait. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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