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Honda North - Service Center

Danvers, MA

4.7
862 Reviews

862 Reviews of Honda North - Service Center

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June 25, 2015

Fast professional service with extras Brought new Honda in for first oil change. Waited maybe 20 minutes. Got my car back all serviced and checked out, plus windshield washer fluid filed, More

by dougboyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Zollo
Jul 22, 2015 -

Honda North responded

Dear dougboyle, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Congratulations on your new Honda and thank you for your business. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

unusual noise checked and fixed/oil change Tires were checked for scraping noise and had oil change that I was due for. Tire was fixed and oil change done. It was done in a timely fashion and More

by dmdmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 22, 2015 -

Honda North responded

Dear dmdmorris, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we believe that the explanation is the most important part of any service. This allows you to plan ahead as you know what was done and what can be expected in the future. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 24, 2015

Airbag recall My Civic was an airbag recall. Bought it used, not from Honda N. so hadn't been there before and had no real paperwork. They did the work in about t More

by Dan123
Recommend Dealer
Yes
Employees Worked With
Mike, Tim
Jul 22, 2015 -

Honda North responded

Dear Dan123, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 24, 2015

"B" Level Service I was told 60 - 90 minutes for this service. Service was done and I was driving away in 55 minutes. Tim explained everything clearly and completely. More

by Civic13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
Jul 22, 2015 -

Honda North responded

Dear Civic13, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we strive for fast and complete service each and every time as to limit any inconvenience. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 23, 2015

Recent Visit I went in for brake trouble at around 1pm. I was quickly given a rental car, and my my own car back at 6pm. I will definitely return. More

by bhoover81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
Jul 22, 2015 -

Honda North responded

Dear bhoover81, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we understand that servicing your vehicle can often times be a burden. At Honda North we try to make this as painless as possible by providing a loaner car and fast service. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 23, 2015

Airbag recall appointment I brought my car due to an airbag recall. The people were so very nice and accommodating that I will be sure to return if I buy a new Honda. The ser More

by SharleneMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in sales, Dave in service
Jul 22, 2015 -

Honda North responded

Dear SharleneMS, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. I am glad that you found our staff to be friendly and accommodating that that you will be back for future service. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 22, 2015

Maintenance Visit I love Honda North. Everyone is so friendly and helpful. I dropped my car off for a 30k mile maintenance and was given an excellent price. I had my ki More

by lajego26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Jul 22, 2015 -

Honda North responded

Dear lajego26, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we are always trying to take our customer service to the next level by providing any assistance that our customers may need. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 21, 2015

Quick friendly service I went to the dealership for an oil change. Was greeted once I pulled by a friendly representative. He told me it may be ½ hour. He came and got me i More

by lcostas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Zollo
Jul 22, 2015 -

Honda North responded

Dear lcostas, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North strive for fast and complete service each and every time. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 21, 2015

Another Great Customer Service Experience The customer service at Honda North is consistently fantastic, from promptly meeting you at your car when you pull up to the service entrance, to prov More

by deuel32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Tyler,
Jul 22, 2015 -

Honda North responded

Dear deuel32, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we take great pride in treating all of our customers with respect and honesty. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 20, 2015

Fast, easy service I was pleasantly surprised at how easy it was to get my car serviced. I waited about 15 minutes in a very nice waiting area and was done. More

by redhoff
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 22, 2015 -

Honda North responded

Dear redhoff, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we understand that your time is valuable. We strive for fast and complete service each and every time. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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