Honda North - Service Center

Took my car in for inspection, they broke the vehicle. EDIT in respond to Honda North. My issue is not that the technician made a simple mistake. That can happen to anyone. My issue and poor review is bec EDIT in respond to Honda North. My issue is not that the technician made a simple mistake. That can happen to anyone. My issue and poor review is because Honda North management returned a car with a persistent error message AND a Multi-Point Inspection Form that showed everything was okay with the vehicle. It's poor quality control. A complaint has been filed with Honda Automobile Customer Service. Took my 2014 Accord in for annual state inspection and they offered to implement the recall for the battery sensor. Unfortunately I said yes, and now I have a persistent "Check Charging System" message. I called to see what they could do to help and now they want the car for a day. They also provided their Multi-Point Inspection Form which indicates that all is "green". So they obviously didn't look at the car's dash display before they returned the vehicle. And they have the nerve to ask for "Excellent" reviews on the survey from Honda! Avoid this place if you want something done right. More

Service Department so helpful! Latest visit for scheduled service took less time than estimated when I booked the appointment, and the work was done efficiently and explained clearl Latest visit for scheduled service took less time than estimated when I booked the appointment, and the work was done efficiently and explained clearly. They do a great job! More

best customer service ever I was greeted the minute I pulled up for an oil change and handed a free drink token. My car was driven in. When I picked up the car the sales perso I was greeted the minute I pulled up for an oil change and handed a free drink token. My car was driven in. When I picked up the car the sales person approached me and when over what was done. This is an extremely efficient dealership. More

Service The service at Honda North every time I come there has been outstanding. The service writer Vic, who I have dealt with before is outstanding.She liste The service at Honda North every time I come there has been outstanding. The service writer Vic, who I have dealt with before is outstanding.She listens well and makes use full suggestions. I have been a customer of Honda North for 18 years and will continual to be one for many more years More

The best customer service! My wife has a car from Honda North as well as my daughter, and me. We could easily purchase a car from elsewhere, but one of the main reasons we stay My wife has a car from Honda North as well as my daughter, and me. We could easily purchase a car from elsewhere, but one of the main reasons we stay with Honda North is because of its great customer service. All of your service personnel are excellent, but the one person who really stands out in my mind is Vic Gillespie. Vic is truly an exceptional and personable person and I trust Vic's recommendations for car service/repair one hundred percent. Vic is truly an asset to Honda North and represents Honda North very well. Thank you! More

Great service experience I have been bringing my vehicles to Honda North for service since 1996. Always have a professional experience. I appreciate the clean waiting area I have been bringing my vehicles to Honda North for service since 1996. Always have a professional experience. I appreciate the clean waiting area with a variety of seating to read or work on the computer. The cafe is an added bonus when I choose to wait for a repair vs. leave the car for the day. More

Always great service. Staff pleasant and curtious Excellent service ,advisers helpful and informative and curtious. I have all of my service done at Honda North. My car has over 100,000 miles on it. Excellent service ,advisers helpful and informative and curtious. I have all of my service done at Honda North. My car has over 100,000 miles on it. Hope to get another 100,000 More

We always have an excellent experience at Honda North. EXCELLENT EXPERIENCE. MY HUSBAND AND I ALWAYS TELL OUR FRIENDS THERE IS NO BETTER DEALERSHIP. WOULD NOT GO TO ANY OTHER DEALERSHIP TO BUY OR SERVICE EXCELLENT EXPERIENCE. MY HUSBAND AND I ALWAYS TELL OUR FRIENDS THERE IS NO BETTER DEALERSHIP. WOULD NOT GO TO ANY OTHER DEALERSHIP TO BUY OR SERVICE MY CAR. More

Tire Monitor Light Issue I brought to Express Service my Honda Fit 2016 which I'm leasing from Honda North, to have a Tech look at the Tire Monitor Malfunction Light that had I brought to Express Service my Honda Fit 2016 which I'm leasing from Honda North, to have a Tech look at the Tire Monitor Malfunction Light that had been on for five-six days . I did not put air in any tire(s), so I was puzzled as to why the light was on, as the light normally appears if one or more tires needs air. Sean greeted me and said he would have the tires checked. I was completely surprised when "Lucky" conveyed a nail was found in one of the tires and he would put on a new tire for which I did not have to pay (a very nice surprise and relief!) because of the Service Plan I have. I was delighted and pleased with the professional, friendly service received from the wonderful staff at Honda North. I left feeling safe driving my Honda Fit now, and grateful for the car wash. Thank you to all for another excellent service experience. More

Professional and Helpful It is so nice to be greeted with a smile and to experience the employees working as a Team. Everyone was very professional and helpful in explaining It is so nice to be greeted with a smile and to experience the employees working as a Team. Everyone was very professional and helpful in explaining what needed to be done for my Honda Accord. I thank you for excellent service. More