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Honda North - Service Center

Danvers, MA

4.7
859 Reviews

859 Reviews of Honda North - Service Center

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January 17, 2025

I am very satisfied with Honda North Auto Service. Everyone in that Department is professional and courteous. More

by victoriashal
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Woolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan
Jan 18, 2025 -

Honda North responded

Thank you, Victoria, for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

January 16, 2025

The people at Honda North were very courteous and quick in providing the service that I requested. More

by wpmchugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

January 11, 2025

I was a little worried when I first got there. I had to wait 2 hours even before they would look at it. But everything after that went off perfectly!! Sean kept his word and they did a fantastic j More

by Markanderson39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean hill
Jan 13, 2025 -

Honda North responded

It has been a pleasure serving you, Mark. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

January 11, 2025

This is my first time going to Honda North. Dominic, my service manager, was extremely communicative and helpful. More

by jamespoitras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Honda North responded

Thank you for your very kind review, James. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Sincerely, Honda North

January 09, 2025

Sean could not have been more helpful & kind! An easy in and out experience for a Honda recall. More

by Sbanta59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean.
Jan 09, 2025 -

Honda North responded

Thank you for your kind wors for Sean and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

January 07, 2025

The people are courteous and responsive. However, I would not presently recommend your dealership for service. 1. Had my 2023 honda passport for less than a couple of weeks. No one has ever More

by Pjd975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Geyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Honda North responded

Thank you for sharing your experience. It's disappointing to hear about the challenges you've faced with service and warranty coverage, as well as the unresolved issues with your vehicle. We strive to provide a better level of care and would like an opportunity to address these concerns directly. Please reach out at your convenience so we can work towards a resolution together. Thank you, Bryan Laskin - General Manager - 978-539-5050

January 05, 2025

My experience at Honda north was ver professional friendly and the work was done as scheduled, I would recommend Honda North to anyone. thanks for the great Service. More

by Panda26d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

January 02, 2025

Honda North service appointments have always been great. Try to schedule when a loaner car is available. Very convenient More

by bperrydev
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Honda North responded

We're delighted to hear that your service appointments at Honda North have been consistently great! It's wonderful to know the loaner car option adds convenience for you. Thanks for sharing your experience with us! Sincerely, Honda North Danvers, MA www.hondanorth.com

January 01, 2025

Great service this is my third Honda, I always go there for service. I found them on rte 1 Danvers in 2002 and have been going there ever since. Thank you lucky. More

by Shawnsilke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Honda North responded

Shawnsilke, thank you for your loyalty and trust in Honda North since 2002! We're delighted to continue providing great service for all your Honda needs. See you next time! Sincerely, Honda North Danvers, MA www.hondanorth.com

December 18, 2024

I would like to praise all auto service people who helped me with oil change, maintenance, recalls/updates, etc. over the years I was leasing Honda cars. Everyone in that area was friendly and professional. More

by victoriashal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda North responded

Thank you, Victoria, for sharing your thoughts about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North