Honda North - Service Center

Sean could not have been more helpful & kind! An easy in and out experience for a Honda recall. An easy in and out experience for a Honda recall. More

The people are courteous and responsive. However, I would not presently recommend your dealership for service. 1. Had my 2023 honda passport for less than a couple of weeks. No one has ever However, I would not presently recommend your dealership for service. 1. Had my 2023 honda passport for less than a couple of weeks. No one has ever been in the back seat. The first time I moved the driver seat backwards,it the plastic rail cover broke. I brought it in, it was looked at my the service advisor and he said he would get back to me. He informed me that Honda would NOT cover the broken piece under the warranty. Honda said it broke due to me banging it. Ridiculous statement. Like I’m going to damage my vehicle on purpose. Horrible response to such an inexpensive fix. Also I was told to report the situation to the customer service Honda phone number. I I’d and after I explained to the woman who took my info, I asked, what’s next? Her response,” nothing, all I do id]s take the report” unbelievable!!! 2. I brought my Honda in last week,due to recall on the exhaust leak situation. I was told the gas tank was full. I drove 20 miles, stopped to fill the tank before returning and stopped the gas pump at 3 gallions. Obviously,someone did not do their job by not filling the tank. I reported this to you service team, expecting a refund. nothing was done. 3. When I first got the vehicle, I noticed a rattling in the driver side window. The solution was to apply some grease to the situation. Still not resolved. My feeling is Honda is doing a poor job resolving minor problems. This is the 3rd Honda I have owned. I see a major difference in service satisfaction especially for such easy and minor fixes. If this is the new way Honda treats customers, buying another Honda will be difficult. More

My experience at Honda north was ver professional friendly and the work was done as scheduled, I would recommend Honda North to anyone. thanks for the great Service. friendly and the work was done as scheduled, I would recommend Honda North to anyone. thanks for the great Service. More

Honda North service appointments have always been great. Try to schedule when a loaner car is available. Very convenient Try to schedule when a loaner car is available. Very convenient More

Great service this is my third Honda, I always go there for service. I found them on rte 1 Danvers in 2002 and have been going there ever since. Thank you lucky. for service. I found them on rte 1 Danvers in 2002 and have been going there ever since. Thank you lucky. More

I would like to praise all auto service people who helped me with oil change, maintenance, recalls/updates, etc. over the years I was leasing Honda cars. Everyone in that area was friendly and professional. me with oil change, maintenance, recalls/updates, etc. over the years I was leasing Honda cars. Everyone in that area was friendly and professional. More

Excellent service experience from appointment to loaner car today of service communication around additional needs to pick with Chad car today of service communication around additional needs to pick with Chad More

Their service department is always a great experience. Excellent communication and dependable work. Highly recommend. Excellent communication and dependable work. Highly recommend. More

My service advisor Dominic was very professional and kind answered all my questions and help with taking care of my car issues answered all my questions and help with taking care of my car issues More

So my battery after 10 years died in my 2015 Honda Pilot. . So my friend Elizabeth took it down to Honda North where they replaced it. Thank You! . So my friend Elizabeth took it down to Honda North where they replaced it. Thank You! More