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Honda North - Service Center

Danvers, MA

4.7
862 Reviews

862 Reviews of Honda North - Service Center

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March 06, 2025

Professional, friendly, prepared. Flexible , personable, kind. They made my experience easy and comfortable. Well done ! More

by Mheffer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

March 01, 2025

The employees are always very courteous. They have great customer service. It is always a pleasure to come back More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 03, 2025 -

Honda North responded

Casey, we're delighted to hear that you consistently enjoy your visits with us at Honda North. Thank you for highlighting our team's courteous service! We look forward to welcoming you back soon. Sincerely, Honda North Danvers, MA www.hondanorth.com

March 01, 2025

Brought car for recall repair. Jorge took care of me. He was very informative and efficient. He told me it would take one hour and it was ready in one hour. Excellent service. More

by rdussault2548
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Honda North responded

We're delighted to hear that Jorge provided you with informative and efficient service during your recall repair at Honda North. Thank you for sharing your experience, and we're glad everything went smoothly! Sincerely, Honda North Danvers, MA www.hondanorth.com

February 26, 2025

Honda North service is outstanding. Appointments are easy to make, service people are kind, understanding and listen Prices are very competitive. Jorge is very communicative and so More

by jburt939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Honda North responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North

February 14, 2025

Always greeted promptly. Service done efficiently and properly. Comfortable waiting area and easy checkout. Car nice and clean afterwards! More

by Boxford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nygell
Feb 14, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

February 07, 2025

Excellent service. Dominic was great to work with and kept in touch regarding the repairs and when I could pick it up. Also cleaned the car! More

by moiny57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Honda North responded

Hi Moiny, we're delighted to hear that Dominic provided excellent service and kept you informed throughout the process at Honda North. Thanks for sharing your experience with us! Safe travels! Sincerely, Honda North Danvers, MA www.hondanorth.com

February 03, 2025

Bought my CRV brand new here years ago and I always get my service done here, won’t go anywhere else. Chad is the advisor I always pick when I get my service done, he is excellent!! More

by cgraffeo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Honda North responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad and our team, and we look forward to working with you again. Sincerely, Honda North

January 26, 2025

When I mentioned that the last time I had my car serviced there I found grease smeared on the interior, the service person stated that that couldn’t have happened. When I showed him pictures, he became belli More

by Richm2857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recognize any of these faces.
Jan 27, 2025 -

Honda North responded

Dear Richm2857! Hello, we sincerely apologize for the inexcusable service you experienced. It is not how we treat our customers but we are grateful that you brought this to our attention we are even more thankful that you took the time to speak with our Service Manager. I am glad you both connected at length, further enlightening us on your recent visit. We are always here to listen and improve. We promise next time, you will receive our Employee Owned / Customer Focused treatment that Honda North is truly known for - again, our apologies! Sincerely, Honda North

January 25, 2025

I wouldn’t buy anythin but a Honda or anywhere but Honda North! My last visit was with Chad & Kimberly ~ they know what they’re doin. Sean Geyer sold me my newest! ⭐️⭐️⭐️⭐️⭐️ More

by Leonora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Geyer
Jan 26, 2025 -

Honda North responded

Leonora, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad, Kimberly, Sean, and our team, and we look forward to working with you again. Sincerely, Honda North

January 21, 2025

Dominic was excellent, he completely kept me informed about my car service , he preformed his job fantastic More

by stephenreece2589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda North responded

Stephen, We are very happy to hear Dominic provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

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