Honda North - Service Center

Jairo B. was friendly and professional on my first visit for an oil change. He even surprised me with a car wash. He even finished earlier than the promised time. If Jairo waits on you, you'll be lucky. H for an oil change. He even surprised me with a car wash. He even finished earlier than the promised time. If Jairo waits on you, you'll be lucky. He really has pride in his work. More

I bought a car a few months ago and ordered the service maintenance package. It seemed like a great deal until I had to deal with the service department. I made an appointment online to get an oil change a maintenance package. It seemed like a great deal until I had to deal with the service department. I made an appointment online to get an oil change and check out a minor issue that I noticed with the car. 1st the appointment was outright cancelled, - no call just an email. I responded to th service assistant Allison and received no response, so I rebooked the appointment. I received a call from them the day before the appointment telling me for them to look at the car I would have to leave it for the day. I told her that would not be possible on such short notice, but still needed the oil change. She was abrasive and told me oil changes are first come first service which doesn't solve my minor issue with the car. I was told I would have to make another appointment and leave it for the day. First impressions leave a lasting impressiona and this one shows the customer service is well below par. I wish I could revise my contract, I'd rather take my car to my regular mechanic, at least they treat me with courtesy. More

Horrible experience . I made an appointment for my car to be serviced ,I waited 2 weeks for an appointment brought my car in and they called me with a diagnosis 6 days later now 11 days later my car was fina be serviced ,I waited 2 weeks for an appointment brought my car in and they called me with a diagnosis 6 days later now 11 days later my car was finally finished . Courtesy rental fee $440 split in half after I was told by the service agent I would only have to pay a couple days I guess I should of asked what he meant by a couple . 6 hours of labor done in 11 days. For more info on my experience visit me at the dealership I will be there holding poor service signs with some friends at the end of the month. More

When it comes to deal with warranty works, this dealership will always giving you a good answer to deal with. “Sorry we can’t found the problems at this moment”. I will never buy or come in for ser dealership will always giving you a good answer to deal with. “Sorry we can’t found the problems at this moment”. I will never buy or come in for service in this dealership! Not recommended to any other friends. Worst experience in any other Honda dealers in New England More

My heater was working fine until I took my car in for a oil change (Lucky Chan ) worked on my car screw up my heater now it’s not working properly and they’re asking me to bring in my car for a diagnostic oil change (Lucky Chan ) worked on my car screw up my heater now it’s not working properly and they’re asking me to bring in my car for a diagnostic paying another $125 on top of what I paid for the oil change smh and they were the one you xxxx it up my second time there and will be my last time bad service....... I don’t recommend people going there they’re scammers...... More

Inspection sticker It was done timely and in a professional manner.They also answered some of the questions I had about operating my new vehicle.Over abd above service t It was done timely and in a professional manner.They also answered some of the questions I had about operating my new vehicle.Over abd above service than expected. More

service for new sticker Came in for new inspection sticker. Told me about 45 minutes, but was completed in less than 30 minutes. Also helped me with some new equipment I was Came in for new inspection sticker. Told me about 45 minutes, but was completed in less than 30 minutes. Also helped me with some new equipment I was not sure about. More

Great Customer Service Whether it is purchasing a new car or getting service performed, the associates at Honda North are excellent. They make a person feel as if they are Whether it is purchasing a new car or getting service performed, the associates at Honda North are excellent. They make a person feel as if they are not "putting them out" but rather how they are able to assist you. Vic Gillespie in the service department, and Sean Geyer in sales are to be commended for their great customer service. They pay attention to ones needs. That is a plus for Honda North and it is the only reason why I purchase and service my vehicles there. Thank you!! More

New 2019 CR-V Service associates were extremely courteous, friendly and service was completed within the quoted timeframe. Salesman and business manager were extrem Service associates were extremely courteous, friendly and service was completed within the quoted timeframe. Salesman and business manager were extremely helpful in helping us purchase our new Honda. More