Honda North - Service Center

When it comes to deal with warranty works, this dealership will always giving you a good answer to deal with. “Sorry we can’t found the problems at this moment”. I will never buy or come in for ser dealership will always giving you a good answer to deal with. “Sorry we can’t found the problems at this moment”. I will never buy or come in for service in this dealership! Not recommended to any other friends. Worst experience in any other Honda dealers in New England More

My heater was working fine until I took my car in for a oil change (Lucky Chan ) worked on my car screw up my heater now it’s not working properly and they’re asking me to bring in my car for a diagnostic oil change (Lucky Chan ) worked on my car screw up my heater now it’s not working properly and they’re asking me to bring in my car for a diagnostic paying another $125 on top of what I paid for the oil change smh and they were the one you xxxx it up my second time there and will be my last time bad service....... I don’t recommend people going there they’re scammers...... More

Inspection sticker It was done timely and in a professional manner.They also answered some of the questions I had about operating my new vehicle.Over abd above service t It was done timely and in a professional manner.They also answered some of the questions I had about operating my new vehicle.Over abd above service than expected. More

service for new sticker Came in for new inspection sticker. Told me about 45 minutes, but was completed in less than 30 minutes. Also helped me with some new equipment I was Came in for new inspection sticker. Told me about 45 minutes, but was completed in less than 30 minutes. Also helped me with some new equipment I was not sure about. More

Great Customer Service Whether it is purchasing a new car or getting service performed, the associates at Honda North are excellent. They make a person feel as if they are Whether it is purchasing a new car or getting service performed, the associates at Honda North are excellent. They make a person feel as if they are not "putting them out" but rather how they are able to assist you. Vic Gillespie in the service department, and Sean Geyer in sales are to be commended for their great customer service. They pay attention to ones needs. That is a plus for Honda North and it is the only reason why I purchase and service my vehicles there. Thank you!! More

New 2019 CR-V Service associates were extremely courteous, friendly and service was completed within the quoted timeframe. Salesman and business manager were extrem Service associates were extremely courteous, friendly and service was completed within the quoted timeframe. Salesman and business manager were extremely helpful in helping us purchase our new Honda. More

Trade in Brought my car in for work and walked out with a new car thanks to a great incentive program for CRV owners. I had a year left on my lease and I was a Brought my car in for work and walked out with a new car thanks to a great incentive program for CRV owners. I had a year left on my lease and I was able to get a new model with no money down and a lower monthly payment. Win, win! More

Horrible service department treatment I am a previous customer with Honda North and purchased a vehicle through them and the sales department is excellent. However, I came in today to h I am a previous customer with Honda North and purchased a vehicle through them and the sales department is excellent. However, I came in today to have my vehicle looked at and was greeted with the most condescending attitude I have ever experience. I did not purchase my second Honda with them, but the car is still under factory warranty and I did not think it should be an issue to go to them to have it looked at. My first interaction was with Vic Gillespie, who when I walked in, loudly scoffed how "can't even finish my lunch" who then reluctantly looked at m vehicle and then said the service manager needed to be involved to look at. First, thats highly unprofessional to take out your lunch on a customer. The service manager then screams "who drives the honda pilot" in a brash tone. There was no greetings or anything, but I was treated more as a bother to him and was unprofessional and condescending on how he spoke to me. I decided to take my business elsewhere. I would like to reiterate that the sales department is great, but apparently after you buy the car or if you don't buy the car from them, service wants nothing to do with you. The irony of your job is to fix cars and customer service. With lousy customer service like that, who would ever want to bring their vehicles back to you. More

Overall Experience Always treated with respect and courtesy. Kyle Quinn is the BEST. I always ask for Kyle when I bring in my vehicle for service. Everyone at Honda N Always treated with respect and courtesy. Kyle Quinn is the BEST. I always ask for Kyle when I bring in my vehicle for service. Everyone at Honda North is always pleasant when I arrive. I've been buying my cars at Honda North since 1986. That says something!!! More