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Honda North - Service Center

Danvers, MA

4.7
860 Reviews
Call Service Center (978) 539-5059

860 Reviews of Honda North - Service Center

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November 08, 2023

I had a great experience at this location. I was helped and greeted by a very professional gentleman. I was told the service could take up to 2 hours but it ended being about 1 and a half whic More

by cathylopez1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Nov 08, 2023 -

Honda North responded

Cathy, Thanks for sharing your thoughts about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

November 03, 2023

Excellent all around work force excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by robertalioto27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
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Nov 03, 2023 -

Honda North responded

We're over the moon to see your enthusiastic review! Our team at Honda North strives for excellence in all we do, and it's great to know that you've noticed. Thanks a lot! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 01, 2023

Excellent experience! Short waiting time, personable mechanic. We wouldn't bring our Fit anywhere else for service. More

by arthurjtowne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of my service mechanic.
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Nov 02, 2023 -

Honda North responded

Arthur, we're delighted to know you had an excellent experience at Honda North. We appreciate your loyalty and look forward to continuing servicing your Fit! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 12, 2023

Excellent maintenance. Sales could work better with Honda Finance. Be more aggressive offering other car makers when Honda doesn’t have what you want More

by Lights
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Honda North responded

Thanks for the feedback! We're glad to know you appreciated our maintenance service at Honda North. Your suggestions about sales and finance are noted; we always aim to improve based on customer input. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 12, 2023

Good service and my car’s performance has improved greatly. I highly recommend them to friends and family. More

by Jane934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Oct 12, 2023 -

Honda North responded

Thank you for trusting us with your vehicle, Jane! We hope you won't hesitate to reach out if we can be of service again in the future! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 10, 2023

Quick and speedy service for B12 issue. Mario texted me the progress of the oil change, tire rotation and points checked. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baez
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Oct 10, 2023 -

Honda North responded

We're glad to know that you had a speedy service experience with us at Honda North! It's great that Mario kept you updated throughout the process. Thanks for choosing us for your automotive needs! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 04, 2023

Chad just went above and beyond! -Constant Updates -Friendly yet professional - Timely turn around time World class service at Honda North, thank you! More

by Yrosario
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Muth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Honda North responded

We're delighted to know that Chad provided you with top-notch service at Honda North! Your kind words are greatly appreciated and we look forward to serving you again in the future. Safe travels! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 04, 2023

Everyone at Honda North are always so pleasant and helpful! They all seem like they really enjoy working there! I love my cr-v and have praised this dealership to all of my family and friends! More

by Joansoltys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Honda North responded

Thank you, Joan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Honda North

October 01, 2023

My CRV got towed in - the team there called me and scheduled a date and time to look at it. My guy Chad was on top of it and let me know from the get to what was going on. Unfortunately, with 240k my More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Honda North responded

We are very happy Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

September 26, 2023

Friendly staff took care of all my issues professionally. Gave loaner car made service convenient. More

by 1962belladante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Honda North responded

Hey Bella, we're delighted to hear that our team handled all your vehicle issues efficiently and that the loaner car made your service convenient. We appreciate your positive feedback and shall see you next time. Safe travels! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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