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Honda North - Service Center

Danvers, MA

4.8
889 Reviews

889 Reviews of Honda North - Service Center

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August 23, 2025

Taken in right on schedule and was able to leave with car fixed earlier then expected More

by NNicoleobrien917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Honda North responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

August 23, 2025

My car was fine when I brought it in for my oil change then post oil change it started making a helicopter sound when going over 40 miles More

by cd15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip
Aug 23, 2025 -

cd15 responded

Not only that but both times I’ve called to tell the service department to see if I could come in to get it fixed the person on the other end has been very rude

Aug 26, 2025 -

Honda North responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Honda North

August 22, 2025

Jonathan was knowledgable about my shimming steering wheel issue and my car veering to the left. He showed me a photo of the balding that exists on the inside of my left front tire. He said I really had More

by gazebo3e4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Honda North responded

Thank you so much for your kind words for Jonathan, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

August 09, 2025

Honda North service is excellent. They are fast, efficient, friendly and thorough. The service advisor Lucky was excellent. More

by Tibor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boyd
Aug 09, 2025 -

Honda North responded

Thanks for sharing about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

August 06, 2025

Treated like royalty. Quick clean and efficient service. Always a pleasant experience. Been going there for years and never disappointed. They are the best dealership on t More

by vonsort1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Honda North responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North

August 01, 2025

When I brought my car in for recalls and oil change service. Service advisor Sean Hill help me with Great service as always! Staff is friendly and helpful and technicians are thorough! 5 Stars always More

by tajhuynh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hill
Aug 01, 2025 -

Honda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

July 31, 2025

They are close in distance for me, they can provide immediate service and that is what happened here. I was out in less than an hour. More

by rcouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Honda North responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Honda North

July 25, 2025

The service was excellent. Although I did not need a loaner vehicle, a complimentary one was offered. Jonathan and the Service Manager were cordial and informative about the st More

by dsewellmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 25, 2025 -

Honda North responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda North to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Honda North

July 25, 2025

They did a great job . Did not try to add unnecessary work. . Did everything I asked for. Told me work that was not necessary at this time. More

by Buick61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Cerundolo
Jul 25, 2025 -

Honda North responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Honda North

July 25, 2025

Honda North continues to be on point with service and customer satisfaction! A few months ago, I went for a 30, 000 mile service for my Honda Fit. Chad took care of me and my car's service seamlessly! Th More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nygell
Jul 25, 2025 -

Honda North responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Honda North

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