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Honda North - Service Center

Danvers, MA

4.7
843 Reviews

843 Reviews of Honda North - Service Center

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January 21, 2025

Dominic was excellent, he completely kept me informed about my car service , he preformed his job fantastic More

by stephenreece2589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda North responded

Stephen, We are very happy to hear Dominic provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

January 19, 2025

Service was excellent - I needed a battery replaced and was serviced the same day. Job completed in less than 30 minutes! More

by dptenanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

January 18, 2025

They have the best service department on the planet. Always always extremely honest!!!!!! Honda north has always treated me like royalty. Over the last ten years of dealing with honda north, i've been i More

by ruttermw1739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Honda North responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Thank you for being so loyal over the years. Sincerely, Honda North

January 17, 2025

I am very satisfied with Honda North Auto Service. Everyone in that Department is professional and courteous. More

by victoriashal
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Woolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan
Jan 18, 2025 -

Honda North responded

Thank you, Victoria, for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

January 17, 2025

Very pleased with the service I received the staff was very courteous and service was quick More

by dantonio.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Honda North responded

Thank you, Susan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda North. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

January 16, 2025

The people at Honda North were very courteous and quick in providing the service that I requested. More

by wpmchugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

January 11, 2025

I was a little worried when I first got there. I had to wait 2 hours even before they would look at it. But everything after that went off perfectly!! Sean kept his word and they did a fantastic j More

by Markanderson39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean hill
Jan 13, 2025 -

Honda North responded

It has been a pleasure serving you, Mark. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

January 11, 2025

This is my first time going to Honda North. Dominic, my service manager, was extremely communicative and helpful. More

by jamespoitras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Honda North responded

Thank you for your very kind review, James. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Sincerely, Honda North

January 09, 2025

Sean could not have been more helpful & kind! An easy in and out experience for a Honda recall. More

by Sbanta59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean.
Jan 09, 2025 -

Honda North responded

Thank you for your kind wors for Sean and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

January 07, 2025

The people are courteous and responsive. However, I would not presently recommend your dealership for service. 1. Had my 2023 honda passport for less than a couple of weeks. No one has ever More

by Pjd975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Geyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Honda North responded

Thank you for sharing your experience. It's disappointing to hear about the challenges you've faced with service and warranty coverage, as well as the unresolved issues with your vehicle. We strive to provide a better level of care and would like an opportunity to address these concerns directly. Please reach out at your convenience so we can work towards a resolution together. Thank you, Bryan Laskin - General Manager - 978-539-5050

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