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Honda North - Service Center

Danvers, MA

4.8
893 Reviews

893 Reviews of Honda North - Service Center

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September 30, 2025

The dealership fixed our car in a timely manner. Got back to us right away was very polite on the phone. More

by Galvs99
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 30, 2025 -

Honda North responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

September 24, 2025

I love Honda Pilot and Honda North. I always buy and lease car that all 7 cars. More

by Samrithsela44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Honda North responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

September 24, 2025

Consistently good experiences with them over the years. Never much of an issue there thankfully More

by cardealer.com.modified815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilson Tom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Woolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Vittini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Honda North responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Sincerely, Honda North

September 24, 2025

Express lane is great! Phillip was helpful and honest. We discussed what needed to be done and did it. My car even got washed and vacuumed. More

by sswartz51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Cerundolo
Sep 24, 2025 -

Honda North responded

Thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

August 23, 2025

Taken in right on schedule and was able to leave with car fixed earlier then expected More

by NNicoleobrien917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Honda North responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North

August 23, 2025

My car was fine when I brought it in for my oil change then post oil change it started making a helicopter sound when going over 40 miles More

by cd15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip
Aug 23, 2025 -

cd15 responded

Not only that but both times I’ve called to tell the service department to see if I could come in to get it fixed the person on the other end has been very rude

Aug 26, 2025 -

Honda North responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Honda North

August 22, 2025

Jonathan was knowledgable about my shimming steering wheel issue and my car veering to the left. He showed me a photo of the balding that exists on the inside of my left front tire. He said I really had More

by gazebo3e4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Honda North responded

Thank you so much for your kind words for Jonathan, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

August 09, 2025

Honda North service is excellent. They are fast, efficient, friendly and thorough. The service advisor Lucky was excellent. More

by Tibor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boyd
Aug 09, 2025 -

Honda North responded

Thanks for sharing about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

August 06, 2025

Treated like royalty. Quick clean and efficient service. Always a pleasant experience. Been going there for years and never disappointed. They are the best dealership on t More

by vonsort1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Honda North responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North

August 01, 2025

When I brought my car in for recalls and oil change service. Service advisor Sean Hill help me with Great service as always! Staff is friendly and helpful and technicians are thorough! 5 Stars always More

by tajhuynh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hill
Aug 01, 2025 -

Honda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

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