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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
2,133 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 2,133 reviews

January 29, 2014

The 30K mile service was explained in detail, the rental car sign up was quick. Notifications of the service progress were received. The car was detailed after the service was performed. The overall sati More

by stopover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 29, 2014 -

Honda North responded

Hi Stopover, Thank you so much for taking the time to write and share your recent experience with Honda North on DealerRater. We truly appreciate your feedback and are thrilled to hear that you enjoyed working with us! As always, please don’t hesitate to contact us again if there is anything else that you need performed with your vehicle. Thank you, Honda North Danvers, MA

January 28, 2014

Chad was friendly, took us for a ride of our new car, showed us the features of the car,answered questions we had and brought us to look at other cars as we requested. Thanks Chad! Xueming More

by JaneLiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
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Jan 28, 2014 -

Honda North responded

Hi JaneLiu, We are happy to hear you were pleased with the sales experience you had while shopping for a new car at Honda North. Customer service is our top priority and we are equally excited that Chad was able to assist you in your car buying experience. JaneLiu, thank you again sharing your feedback with the dealerrater.com community and please know Honda North looks forward to helping you with all of your car needs in the future! Honda North Danvers, MA

January 27, 2014

Work with the sales field was excellent, overall had a very good experience. The sales process was very easy, both Ben and the sales manager did a great job. More

by macdonald195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Katz
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Jan 28, 2014 -

Honda North responded

Dear macdonald195, Thank you for your feedback regarding your recent sales experience at Honda North. We're happy to hear your sales process with Ben and the Sales Manager was an overall easy and excellent experience. Thank you again for your feedback - we sincerely appreciate your business and look forward to seeing you again soon at your next sales or service appointment. Honda North Danvers, MA

January 26, 2014

Traded in my existing Honda to lease a newer model. Terms of the trade-in/lease was exactly what I was looking for and service was prompt. More

by kkwiatek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hersey
Print
Jan 27, 2014 -

Honda North responded

Dear Kkwiatek, Thank you for your kind words and positive review on DealerRater about your recent shopping experience at Honda North. We're glad to know that Josh and our sales team were able to get you into a new lease vehicle. If there is anything else that you need with your new car, as always, please don't hesitate to contact Josh or Bryan Laskin, Honda North's General Sales Manager, at 978-539-5064. Thanks again for your business. We look forward to seeing you at your first service appointment! Honda North Danvers, MA

January 26, 2014

I was met immediately upon arrival. Told how long it would take. The person was extremely friendly. And the work was done quicker than anticipated. They explained the review of my vehicle so I would More

by khnatowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get his name, but he was fantastic.
Print
Jan 27, 2014 -

Honda North responded

Dear khnatowicz@yahoo.com, Thank you for your nice comments and positive review regarding your recent service visit to Honda North. Customer service is the number one priority at our dealership. We're happy to hear that we were able to get you back on the road so quickly. Please don’t hesitate to contact us again if there is anything else that you need with you car. Thanks again for your feedback - we sincerely appreciate your business. We look forward to seeing you again soon at your next service appointment. Honda North Danvers, MA

January 26, 2014

There are Honda dealerships that are closer to our zip code, but we choose Honda North for the superior service and professionalism that is always a part of doing business there. More

by SMACONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn (outstanding)
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Jan 27, 2014 -

Honda North responded

Hi Smacone, Thank you for your nice comments about Honda North on DelaerRater. We sincerely appreciate your recommendation and business! As you know, customer service is the number one priority at Honda North. It's great for us to hear that you were happy with the service we provided. As always, please don’t hesitate to contact us again if there is anything else that you need with your vehicle. Thanks again for your feedback. We look forward to seeing you again soon! Honda North Danvers, MA

January 25, 2014

Customer service was excellent, safety recall work and back door roller replacement was fine. Price seemed high for replacement rollers, and they did not clean the "track" that the rollers slide on (which More

by cindygrondin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette
Print
Jan 27, 2014 -

Honda North responded

Dear Cindygrondin, Thank you for your positive review about Honda North on DealerRater. We sincerely appreciate you taking the time to send us your feedback. At Honda North, customer service is always our number one goal. We'd like to speak with you again about your recent service appointment. When you can, please contact Steve Bouchie, Honda North's Service Manager at 978-539-5039. Thanks again for your feedback and business. We look forward to speaking with you soon. Honda North Danvers, MA

January 24, 2014

I was WAY overdue for an oil change and expected being admonished by the technician, but he was very friendly and understood my situation. Service was very prompt, and waiting area very comfortable. More

by Bhabina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis
Print
Jan 27, 2014 -

Honda North responded

Dear Bhabina, Thank you for your nice comments and positive review regarding your recent visit to Honda North's service department. We appreciate your feedback on DealerRater. At our dealership, customer service is our number one priority. As always, please don’t hesitate to contact us again if there is anything else that you need. We sincerely appreciate your business. Thanks again for your feedback. We look forward to seeing you again soon. Honda North Danvers, MA

January 24, 2014

Received courteous informative and quick service from this dealership..The price of my vehicle was affordable and the vehicle had more accessories than I had expected. More

by username8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Print
Jan 27, 2014 -

Honda North responded

Hi Username8, Thank you for your positive review regarding your recent sales visit to Honda North. We sincerely appreciate you taking the time to send us your feedback on DealerRater. At our store, customer service is our number one priority. It's great for us to hear that you were happy with Peter and the service he provided. As always, please don’t hesitate to contact us again if there is anything else that you need. We appreciate your business! Thanks again for your feedback. We look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

January 24, 2014

Very thorough in helping with service. Listened to the problem I had with the vehicle and addressed the issue promptly. Helped answer additional questions I had as well. More

by poofyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Print
Jan 24, 2014 -

Honda North responded

Hi poofyy, Thank you for taking the time to share your feedback. We are excited to learn that Timothy O'Keefe was able to address your needs during your recent service experience at Honda North. We value your car and you as customer and are thankful for your business. We appreciate your comments and look forward to seeing you at your next scheduled service appointment! Honda North Danvers, MA

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