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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
2,100 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 2,100 reviews

December 31, 2013

Zach was prompt, respectful and made me feel like I could trust him. Honda North overall offers a great experience. I would definitely recommend him to others. More

by Cmchatellier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
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Dec 31, 2013 -

Honda North responded

Dear Cmchatellier, Thank you for your positive comments and review on DealerRater about your recent service appointment at Honda North. At our dealership, we always strive to make customer service our top priority. We’re glad to hear that Zach was both prompt and trustworthy in your conversations with him. Please don’t hesitate to call Zach again if there is anything else that you need with your car, or Honda North's Service Manager, Steve Bouchie at 978-539-5039. Thanks again for your kind words and business - we sincerely appreciate it. Happy New Year to you and your family! Honda North Danvers, MA

December 31, 2013

My Battery died on my 2008 Honda Accord... The service manager took the time to research the battery from the previous owner and found that the warranty was still good...Saving me the cost of the battery. More

by dixpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Howell
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Dec 31, 2013 -

Honda North responded

Dear Dixpark, Thank you for your positive comments and review about Honda North and your recent service experience at our dealership. We appreciate your kind words! Customer service is the foundation of our store. We're happy to hear that our service team answered all of your questions and was able to get you back on the road so quickly. We look forward to seeing you again soon for service. Thanks again for your nice comments. Have a great New Year! Honda North Danvers, MA

December 31, 2013

The service was very fast, and friendly. My wife and I didn't even get a chance to finish our breakfast sandwiches. The service lady, explained what they did. She also explained that I should get an inter More

by PaulBedard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember the lady's name
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Dec 31, 2013 -

Honda North responded

Dear PaulBedard, Thank you for your positive review and comments on DealerRater about Honda North. We sincerely appreciate your feedback. At our dealership, customer service is always our number one priority. It is good to hear that you're happy with our service. If there is anything else that you need with your car, please don't hesitate to contact Steve Bouchie, Honda North’s Service Manager, at 978-539-5039 at any time. Thanks again, Paul, for your comments. We look forward to seeing you again soon. Have a great New Year! Honda North Danvers, MA

December 30, 2013

Went in for routine oil change on a Sunday (a Sunday! What other shop is open on Sunday?) I was in and out in 15 minutes. The car had received a complimentary wash which was badly needed, and to my sur More

by JerryGould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Madden
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Dec 30, 2013 -

Honda North responded

Dear JerryGould, Thank you for your nice comments and positive review regarding your recent service experience at Honda North. We appreciate you taking the time to send us your feedback on DealerRater. At Honda North, customer service is our number one goal. It's great for us to hear that Susan and our service team were able to get you back on the road so quickly, and that you are happy with what we provided. As always, please don’t hesitate to call on us again if there is anything else that you need. We sincerely appreciate your business. Thanks again, Jerry, for your feedback. We look forward to seeing you again soon. Happy New Year! Honda North Danvers, MA

December 27, 2013

I brought my car in for the express service, was greeted immediately, estimated a 20 minute wait, an accurate estimate, although I did not wait for the car. Upon my return, my car was clean, both the inter More

by gaylejc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 30, 2013 -

Honda North responded

Hi Gaylejc, Thank you for your positive endorsement and review on DealerRater about your recent service appointment at Honda North. We appreciate your feedback and repeat business! At Honda North, customer service is always our number one priority. We’re happy to hear that Kyle and our tech team were able to get your repairs done in a very timely manner. Please don’t hesitate to call on us again if there is anything else that you need Thanks again for your feedback. We look forward to seeing you again soon! Honda North Danvers, MA

December 27, 2013

Honda is the only place I service my cars...for 15 years. They are professional and we appreciate their prompt help with whatever we need. More

by jclburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim okeefe
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Dec 30, 2013 -

Honda North responded

Dear Jclburt, Thank you for your comments on DealerRater about your recent service appointment at Honda North. We appreciate your feedback. At Honda North, customer service is our number one goal. We would like to speak with you further about your recent repair issue. When you get a moment, if you can please contact Steve Bouchie at 978-539-5039, we'd sincerely appreciate it. Thanks in advance for your time. We look forward to speaking with you soon. Honda North Danvers, MA

December 26, 2013

These people are really nice and helpful, they take good care of you. The facility is amazing and the inventory is huge. I buy cars from them every time. More

by ericrothphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
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Dec 30, 2013 -

Honda North responded

Dear Ericothphoto, Thank you for your positive review on DealerRater about your recent visit to Honda North. We sincerely appreciate your comments. With customer service being our number one priority, we’re happy to hear that Peter and our sales team were helpful to you in choosing a new vehicle. Please don’t hesitate to call Peter if there is anything else that you need with you car. Thanks again for your feedback and repeat business. We hope you have great New Year, and look forward to seeing you when you come in for service. Honda North Danvers, MA

December 24, 2013

Honda north service department is very professional and knowledgeable. Getting my 06 odyssey ready for a long road trip; Dennis and the service techs helped me maximize safety and performance. More

by Heidi Goodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Torres
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Dec 24, 2013 -

Honda North responded

Dear Heidi, Thank you for your nice comments and positive review on DealerRater about your service appointment at Honda North. We sincerely appreciate your feedback. At Honda North, customer service is our number one goal. We’re glad to hear that Dennis and our service team were professional and knowledgeable in preparing your Honda Odyssey for a long trip. Please don’t hesitate to call Dennis again if there is anything else that you need. Thanks again, Heidi, for your feedback. Safe travels and enjoy the holiday. We'll see you again soon! Honda North Danvers, MA

December 24, 2013

We had ongoing problems with our 2013 Honda Accord radio/CD system. Mike was proactive in resolving the problem and made sure we were completely satisfied. So far we are. Thank you Mike, and thank you More

by dougboyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Segien
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Dec 24, 2013 -

Honda North responded

Dear Doug, Thank you for your very nice comments and review about Mike and your recent service appointment at Honda North. It is nice of you to take the time to review your experience on DealerRater. At Honda North, customer service is always our number one goal. We're happy to know that Mike was proactive in resolving your audio problem with your Honda Accord. If there is anything else that you need, don't hesitate to contact Mike or Steve Bouchie, Honda North's Service Manager, at 978-539-5039, at any time. Thanks again for your business! We hope you have a wonderful holiday. We'll see you at your next service appointment. Honda North Danvers, MA

Dec 24, 2013 -

Honda North responded

Dear Doug, Thank you for your very nice comments and review about Mike and your recent service appointment at Honda North. It is nice of you to take the time to review your experience on DealerRater. At Honda North, customer service is always our number one goal. We're happy to know that Mike was proactive in resolving your audio problem with your Honda Accord. If there is anything else that you need, don't hesitate to contact Mike or Steve Bouchie, Honda North's Service Manager, at 978-539-5039, at any time. Thanks again for your business! We hope you have a wonderful holiday. We'll see you at your next service appointment. Honda North Danvers, MA

December 24, 2013

We had made an appointment for 9 amand were told it would take about an hour and a half. It wasn't ready until after 4 pm. We spoke to the service person several times during the day and each time it was i More

by jajok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Dec 24, 2013 -

Honda North responded

Dear Jajok, Thank you for your feedback about your recent service appointment at Honda North. We sincerely appreciate your honest comments - and your business too! At Honda North, customer service is always our number one goal, and we're striving to get better each and every day. If you get a free moment, after the holiday, we'd like to speak with you further about your most recent service visit. Please contact Steve Bouchie, Honda North's Service Manager, at 978-539-5039 when you can. Thanks in advance for taking the time to contact Steve. We hope you have a wonderful holiday, and thanks again for servicing your vehicle at Honda North. We'll talk with you soon. Honda North Danvers, MA

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