Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Honda Marysville

Marysville, OH

Overview
Employees
Reviews
Vehicles
4.7
553 Reviews
Located in Marysville, Ohio, Honda Marysville is your premier destination for all your Honda needs. Our dealership offers a wide selection of Honda vehicles, including the popular Accord, Civic, CR-V, and more. Whether you're in the market for a reliable sedan for your daily commute or an adventurous SUV for weekend getaways, we have the perfect ride to suit your needs. At Honda Marysville, we pride ourselves on providing exceptional customer service and building lasting relationships with our community. Our team of friendly and knowledgeable professionals is dedicated to helping you find the right vehicle that fits your budget and lifestyle. From guiding you through the car-buying process to providing top-notch maintenance and repair services, we're here to support you every step of the way. As an integral part of the Marysville community, we're committed to giving back and supporting local initiatives. We believe in creating a welcoming environment where everyone feels valued and respected. Whether you're a longtime Honda enthusiast or a first-time buyer, we invite you to experience the difference at Honda Marysville. Come visit us today and discover why we're more than just a dealership—we're a trusted partner in your automotive journey.
Contact Dealership
View Awards

640 Coleman's Crossing Blvd

Marysville, OH

43040

Directions

By Type

Showing 553 reviews

March 12, 2022

Dealership was nice outside and insidebbut a fast pace work ethic. No time to explain anything More

by Angel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason sales, Michelle finance.
Report | Print
Mar 12, 2022 -

Angel responded

Gave me a lemon truck. Rust all underneath. Said the dvd works an it doesn't. Never gave the truck a honda inspection until i bought it then 6000 dollar's worth of work they want done. Im a single mother of two and to tell me when i left that my brakes unsafe. I cant just get 6000 dollars right away especially with 2 kids and single mother. They know I live an 1hour and half away. Honda maintainence had my vehicle over a week to fix a few things. I still had to wait when I went to pickup the honda pilot touring. Because it needed new keys the ones for it where taped and broken. And to find out Jason the seller gave me a after market key. So it doesnt work on any settings and wants me to pay $ 177 for a new key. You would think the price of the vehicle i paid was brand new and its a 2010. Honda marysville had No inspection done before i bought the vehicle and unsafe to drive They let me drive when they never did anything to the vehicle. They are wrong for what they did to sell me this lemon and I'm not stopping here. I will go to the president of Honda Marysville

Mar 12, 2022 -

Angel responded

I would like for atleast get a original key to my truck. This lemon honda pilot touring that you associate sold me just hurried me up and out. He said dont worry everything be fixed. Yea what technical issues did they fix nothing and lies he said. I have kids wanting there dvd pluz its unsafe.

Mar 12, 2022 -

Honda Marysville responded

Angel, We strive to provide a high-quality experience for every guest and would like to learn more about your recent visit. If you would like to discuss your experience in further detail, please feel free to reach out to me. Thank you, Bart Zimmerman General Manager bzimmerman@hondamarysville.com Honda Marysville

Mar 13, 2022 -

Angel responded

So i been searching for a honda pilot online. I seen the 2010 honda pilot touring all the features i wanted. It looked good inside and out. I went on a friday. Coran had a buyer so introduced me to Jason. We go look at it gets me the keys. Not knowing vehicles figured honda a place that knows hondas pilots would not give me a lemon. There is so many issue with the under carriage of this vehicle 6000 dollars worth when i just got the vehicle. The vehicle had bad brakes and they let me drive it off the lot like that knowing i have 2 kids. I never had a vehicle with this many problems with brakes to struts an shocks. And the rust underneath looks alot like its been summerged in water rusted an breaking. The features dont work cuz i dont have an orginal key. How was i supposeto knowthat key is a after market. Jason lied on various occasions about this vehicle. The price that i paid for 2010 honda pilot i should have gotten a newer 2015 it would have been worth it or just not get a honda. Its the same price it made no sense but in a hurry to sell get it off the lot.

March 12, 2022

Friendly sales staff with a lot of new and used car inventory. Used cars could use a better detailing job More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jabo Thomson
Report | Print
Mar 12, 2022 -

Honda Marysville responded

Jacob, we thank you for sharing your wonderful review for our team here at Honda Marysville. We strive to provide our customers with the best service possible. Please reach out to us if you need anything.

March 10, 2022

Fast, friendly, efficient service! Best car buying experience we’ve ever had !! We will definitely return 😀 More

by Caseyo2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimie eubanks, Taylor
Report | Print
Mar 10, 2022 -

Honda Marysville responded

Casey, thank you for taking the time to share your fast and best car-buying experience with us! Congratulations on your new ride! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.

March 09, 2022

Ben was absolutely amazing to work with! He was by far the best salesman I've ever worked with at any dealership. He was so friendly and an absolute pleasure to work with. We will be keeping More

by M F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Mar 10, 2022 -

Honda Marysville responded

Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with our Sales Team, and with your purchase. We hope you continue to love your brand new ride, and we look forward to taking care of any of your auto needs in the future at Honda Marysville.

March 08, 2022

I came to Honda Marysville to buy a Pilot in December. Full disclosure - I had a panic attack and left before completing the sale. The staff were very compassionate; they didn't pressure me to come back t More

by Jaci Kunz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Williams, Taylor McAllister, Shawn
Report | Print
Mar 08, 2022 -

Honda Marysville responded

Hello Jaci! Your business with Honda Marysville is appreciated. We are pleased that your experience went well and our Sales Team provided you with excellent customer service throughout the process. Thank you for sharing your kind feedback and we look forward to seeing you again in the future.

March 08, 2022

Best dealership around Parag is the best love working with him. Have been going to this dealership for a long time More

by Honda Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parag,Sean and Taylor
Report | Print
Mar 08, 2022 -

Honda Marysville responded

Hello, thank you for these kind words about our team here at Honda Marysville.

March 05, 2022

A lot of used cars to choose from. Prices were fair for the most part. Salesman was busy but friendly and helpful. More

by bcswaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Howard
Report | Print
Mar 06, 2022 -

Honda Marysville responded

We thank you for your review for us here at Honda Marysville. We appreciate your business and welcome the opportunity to serve you again in the future.

March 05, 2022

Todd worked really hard to make sure I was happy with the purchase I made. Also Jackie did a great job explaining the extras I could purchase for my new car. I believe Jackie gave me great advice on purchasi More

by Amber_renee1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd and Jackie
Report | Print
Mar 05, 2022 -

Honda Marysville responded

Hi Amber, Thank you for your kind words and we hope that you are enjoying your purchase. If we can be of any further assistance then please let us know at Honda Marysville.

March 04, 2022

I’ll give you a good survey but you sure are lacking in cleaning a new car and you do not show how to work all the electronics as far as cleaning he left the floor mats up and the dirty bootprints from the More

by Tim.dilley1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Erbank
Report | Print
Mar 04, 2022 -

Honda Marysville responded

Hi, Thank you for bringing your recent experience to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Bart Zimmerman General Manager bzimmerman@hondamarysville.com Honda Marysville

Mar 05, 2022 -

Tim.dilley1 responded

The sales person was friendly and did a good job!! The detail department lacks. Car was very dirty!! I work at a dealership in detail. I took the car to my work and we cleaned the car like it should have been. We never send out a car in that condition!! It was rediculus!! As Far as Honda’s survey…I’ll give a 100 percent!!

March 03, 2022

One on one attention from our sales rep all the way to finance. Smooth and simple process. More

by oilandlubedude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Worstell, Kevin
Report | Print
Mar 03, 2022 -

Honda Marysville responded

We strive to provide our customers with the best service possible here at Honda Marysville. Our Sales and Finance Teams work hard to provide our customers with 5-star quality services.

1
...
31
32
33
...
56