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Honda Marin

San Rafael, CA

3.2
138 Reviews

2 Shoreline Parkway

San Rafael, CA

94901

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Showing 138 reviews

December 12, 2020

Great Service, friendly staff.Amazing salesman, please Great Service, friendly staff. Amazing salesman, please ask for Yama. He will take great care of you. We have been long time Honda customers, but t More

by Lokyeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yama Nazar
Dec 13, 2020 -

Honda Marin responded

Thank you for the kind review! We are delighted to know that you received excellent customer service at our dealership. We hope to see you again here at Marin Honda.

December 11, 2020

Always ready to service my vehicle, Great customer service and the quality of the work on my Honda is alway the best, thank you service department! More

by Vard50275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 12, 2020 -

Honda Marin responded

Thank you! We take our reviews seriously and are delighted to learn about your service visit for your Honda. We appreciate your feedback! We want all our customers to feel this way when leaving Marin Honda! Safe travels.

December 10, 2020

Excellent service. I have worked with all advisors. This time I worked with Steven Ong, who is honest, up-front and very kind. I fully trust my car here and wouldn’t hesitate to recommend them to anyone. More

by VSF23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ong, Sean Weaver
Dec 11, 2020 -

Honda Marin responded

Thank you for visiting Marin Honda. We will be sure to thank Steven for providing you with honest and kind service. Let us know if there is anything else we can help you with. We look forward to working with you again.

December 07, 2020

Steve Ong is the best! I make a point of working with him when my Honda needs servicing. He's knowledgeable, professional and personable, and he explains things in a clear, straightforward manner - no fluff. More

by morrmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ong
Dec 08, 2020 -

Honda Marin responded

Thank you for taking the time to write a review! We're glad to hear you're satisfied with the high level of customer service you received with Steve and with your repairs! We truly appreciate your positive feedback, and we look forward to working with you for years to come!

December 06, 2020

Victor Reyes listened to my issue. He researched the problem. The work was completed in a day. The service department kept me informed and treated me fairly. My car received a courtesy wash at the end. More

by DW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Dec 07, 2020 -

Honda Marin responded

Thank you for taking the time to write a review! We are thrilled to hear you're satisfied with the high level of customer service you received with Vitor and with your repairs! We truly appreciate your positive feedback, and we look forward to taking care of your auto needs in the future.

December 04, 2020

The guy help my Is very helpful,he did good job he’s name is nick, very professional , and they take the right time for the job my car needs More

by beto_gonza76
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service advisor , Sean Weaver
Dec 05, 2020 -

Honda Marin responded

Thank you for the excellent review! We are happy to learn that Nick provided you with professional service. We appreciate your feedback and will be sure to share it with him. Please come back at any time.

November 18, 2020

Just a little slow from finished w car as I can see it from waiting room to finally be called to paying the bill. 40 minutes. More

by jorob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ong
Nov 18, 2020 -

Honda Marin responded

Thank you for taking the time to share your experience with us! We will be sure to pass this along to our team.

November 17, 2020

Great customer service Fast and friendly Honest Great customer service Fast and friendly Honest recommendations and information Had to wait in lounge for service (no shuttle or rental) and plac More

by lufontes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 18, 2020 -

Honda Marin responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and to know that our team was quick, friendly, and provided great customer service. We value your business and we look forward to any future visits!

November 13, 2020

It was a great experience. Naoki Takahashi was professional and informative. I enjoyed working with Naoki. He provided clear instructions on the features of the car. More

by Karen Chew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naoki Takahashi
Nov 14, 2020 -

Honda Marin responded

Thank you for the great review, Karen. We will be sure to thank Naoki for providing you with excellent service. We look forward to working with you again.

November 13, 2020

Victor Reyes is the reason I get service at Marin Honda. He is professional. Knowledgeable and very caring. In these days of hustle and bustle, Victor is calm, listens to me and has a solution. I DONT KNO More

by eeweston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Nov 14, 2020 -

Honda Marin responded

Hello, thank you for your recognition of Victor's professional demeanor! We're thrilled to know he consistently takes great care of you and your Honda. Take care!

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