Honda Marin
San Rafael, CA
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My tire pressure light came on and I came I. To find out the reason. Turns out a screw was lodged in my tire. They took me right away, Victor was EXTREMELY CORDIAL, helpful and prompt. the reason. Turns out a screw was lodged in my tire. They took me right away, Victor was EXTREMELY CORDIAL, helpful and prompt. More
Nick Johnston, Service Advisor, is first- rate!Very Nick Johnston, Service Advisor, is first- rate! Very service oriented, efficient, with helpful suggestions. The telephone receptionist who assisted Nick Johnston, Service Advisor, is first- rate! Very service oriented, efficient, with helpful suggestions. The telephone receptionist who assisted in making my appointment for service was also very helpful. More
Good service, nice music while you wait in the lobby. Employees are very friendly Service are great definitely I recommend. Prices are reasonable. Happy to take my car to Honada Service Employees are very friendly Service are great definitely I recommend. Prices are reasonable. Happy to take my car to Honada Service More
Victor Reyes gets a 10/10 for great customer service. He explained everything that was going to be done the day I came in for service and took the time to list what I needed for my next visit. He made sure explained everything that was going to be done the day I came in for service and took the time to list what I needed for my next visit. He made sure all my questions were answered. The gentleman that greeted me when I parked my car was very welcoming as well. More
Service was prompt and advisor was helpful and polite. Your customer service is one of few things that continues to be efficient during pandemic. Thank you. Your customer service is one of few things that continues to be efficient during pandemic. Thank you. More
Well run. Well managed. Knowledgeable staff. Courteous staff (Chris should be the poster boy for courteous service). Car ready when promised (or early). I will continue going there and encourage others t staff (Chris should be the poster boy for courteous service). Car ready when promised (or early). I will continue going there and encourage others to do the same. More
Christopher provided excellent costumer service and explained everything really well. He kept me up to date on the progress being made with my car. He was very courteous. The 100 thousand mile servic explained everything really well. He kept me up to date on the progress being made with my car. He was very courteous. The 100 thousand mile service seemed expensive, but might be standard as I didn’t shop it around. Overall, I had a very good experience and will return. More
Victor was amazing with informing me about what was done on my vehicle and preparing me for future repairs and maintenance. The work was done timely and accurately by the technician. on my vehicle and preparing me for future repairs and maintenance. The work was done timely and accurately by the technician. More
The associate was professional and courteous and explained everything to my satisfaction. I have both my Honda Pilots serviced here from the beginning. I'm very happy and hope to see the customer sh explained everything to my satisfaction. I have both my Honda Pilots serviced here from the beginning. I'm very happy and hope to see the customer shuttle come back after the pandemic. More