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Honda Marin

San Rafael, CA

3.2
138 Reviews

2 Shoreline Parkway

San Rafael, CA

94901

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Showing 138 reviews

January 30, 2021

My tire pressure light came on and I came I. To find out the reason. Turns out a screw was lodged in my tire. They took me right away, Victor was EXTREMELY CORDIAL, helpful and prompt. More

by Rmschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 31, 2021 -

Honda Marin responded

Thank you so much for taking the time to share your great feedback for Victor and the team at Marin Honda! We're so glad we could help you out with your tire pressure light. If there is anything else we can assist with, please do not hesitate to reach out!

January 24, 2021

Nick Johnston, Service Advisor, is first- rate!Very Nick Johnston, Service Advisor, is first- rate! Very service oriented, efficient, with helpful suggestions. The telephone receptionist who assisted More

by raybert3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Johnston
Jan 25, 2021 -

Honda Marin responded

Thank you so much for your sweet words! We take pleasure in hearing that Nick is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Marin Honda!

January 12, 2021

Good service, nice music while you wait in the lobby. Employees are very friendly Service are great definitely I recommend. Prices are reasonable. Happy to take my car to Honada Service More

by Ana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 13, 2021 -

Honda Marin responded

Ana, we appreciate your feedback. We are happy to hear Sean provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

January 12, 2021

Victor Reyes gets a 10/10 for great customer service. He explained everything that was going to be done the day I came in for service and took the time to list what I needed for my next visit. He made sure More

by maribel2278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Jan 13, 2021 -

Honda Marin responded

Maribel, Thank you for taking the time to share your great feedback for Victor. We're super happy to know what a great service experience you had with our team at Marin Honda. If there is anything else we can assist with, please do not hesitate to reach out. We hope you have a wonderful day!

January 11, 2021

Service was prompt and advisor was helpful and polite. Your customer service is one of few things that continues to be efficient during pandemic. Thank you. More

by deluha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, advisor
Jan 12, 2021 -

Honda Marin responded

Thank you for taking the time to share your excellent experience Nick! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 10, 2021

Well run. Well managed. Knowledgeable staff. Courteous staff (Chris should be the poster boy for courteous service). Car ready when promised (or early). I will continue going there and encourage others t More

by Merk222
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 11, 2021 -

Honda Marin responded

Thank you for taking the time to share your great feedback for our team. We're so grateful for your loyal patronage and we look forward to having you back at Marin Honda!

January 09, 2021

Christopher provided excellent costumer service and explained everything really well. He kept me up to date on the progress being made with my car. He was very courteous. The 100 thousand mile servic More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Barclay
Jan 10, 2021 -

Honda Marin responded

We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us here at Marin Honda.

December 28, 2020

He was very polite and has got good knowledge of my vehicle explained all the issues and helped me in going for the repairs also More

by Shiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris barclay
December 27, 2020

Victor was amazing with informing me about what was done on my vehicle and preparing me for future repairs and maintenance. The work was done timely and accurately by the technician. More

by tammy.fassi70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor , Sean Weaver
December 13, 2020

The associate was professional and courteous and explained everything to my satisfaction. I have both my Honda Pilots serviced here from the beginning. I'm very happy and hope to see the customer sh More

by chilidawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 14, 2020 -

Honda Marin responded

Thank you so much for taking a moment of your day to share your positive feedback for our team. We'll be sure to thank everyone for ensuring that your Honda Pilots were properly serviced. See you again next time at Marin Honda!

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