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Honda Marin

San Rafael, CA

3.2
138 Reviews

2 Shoreline Parkway

San Rafael, CA

94901

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Showing 138 reviews

August 28, 2021

The staff member was professional, friendly, and knowledgeable! The service was performed with no time wasted, and the results of the maintenance inspection related to me. The service technician w More

by anngoodall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m assuming that the staff who checked me in was Sean Weaver; if not, then he too gave 5-star customer service!, Sean Weaver
Aug 29, 2021 -

Honda Marin responded

Thank you for choosing Marin Honda for your Honda needs! We're so pleased to see you were provided with the utmost level of care here and our team got you along your way in a professional and timely manner. We look forward to your next visit.

August 21, 2021

Matthew Pence was great to work with. He really made the effort to make everything easy and straightforward. I really appreciated that he answered my questions directly and didn’t try to mislead me with har More

by Lizzie has a new car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pence
Aug 21, 2021 -

Honda Marin responded

Thank you! We are excited to have you as a customer! You can always give us a call, no matter what you need help with!

August 17, 2021

Always go above and beyond to fix isssues. Make genuine recommendations about products and havent once tried to upsell me on products or unnecessary work. Ive been told I “can wait” a little on tire replac More

by Winterpeony09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 17, 2021 -

Honda Marin responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, therefore we are thrilled that our Service Department were able to meet your expectations. Thank you for choosing Marin Honda and we look forward to working with you in the future.

August 12, 2021

Have always had excellent service over the years. My 1998 honda is still going strong! More

by Irisjhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Johnston
Aug 12, 2021 -

Honda Marin responded

Hi there, Thank you for your wonderful review. We are delighted that our team have consistently provided you excellent service. We appreciate your return business and thank you for choosing Marin Honda. We look forward to working together in the future.

August 12, 2021

Unfortunately, I had to wait 1/2 an hour, but then Chris Barclay saved the day. Chris was professional, kind and apologized for the wait. More

by dmscippa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barclay
Aug 12, 2021 -

Honda Marin responded

Hi there, Thank you for taking the time to give us your review. We are pleased that our team were professional and kind whilst working with you. We take on board your feedback about the waiting time. Thank you for choosing Marin Honda and we hope to continue to assist with all of your future automotive needs.

August 07, 2021

The front desk's Chris Barclay was awesome. Very communicative and helpful. I knew what was going on every step of the way. More

by Monbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barclay
Aug 09, 2021 -

Honda Marin responded

Hi there, Thank you for your positive review. We strive to ensure that we keep our customers updated and informed, therefore we are happy to know of your recent experience. Thank you for choosing Marin Honda and we hope to continue to assist with all of your future automotive needs.

August 04, 2021

Outstanding salesperson Mike D. and efficient and friendly financing dept. my best car buying experience ever!!! I would recommend them highly and will go back if I ever need to More

by Clemente
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D
Aug 04, 2021 -

Clemente responded

thank you so much for a great experience

Aug 05, 2021 -

Honda Marin responded

Thank you for the 5-stars and for the kind words. The team is glad your experience at Marin Honda was outstanding. We look forward to future visits!

August 01, 2021

Dave in the parts department was extremely helpful. I had been unable to change a tire because the tire lock wouldn’t work. He replaced it. More

by Publicface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in parts dept
Aug 02, 2021 -

Honda Marin responded

Thank you for the positive rating and review! We are glad to know that you had a great experience working with our Parts Department. Please let us know if we can be of any further assistance here at Marin Honda.

July 23, 2021

Clear explanation with friendly and accommodating service. Was well looked after. Uber service was fantastic and when we picked up the car, we were very impressed with the quality of the car driving More

by KJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ong
Jul 25, 2021 -

Honda Marin responded

We're so pleased to learn of your satisfaction with the quality of the services provided for your vehicle. Please let us know if we can help again at Marin Honda.

July 23, 2021

Their service was great, and they made it an easy experience for me. I would definitely recommend them to a friend for their future service needs. More

by Tkgillaspie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barclay
Jul 25, 2021 -

Honda Marin responded

Thank you for sharing the quick and easy time you had at Marin Honda. We appreciate your strong recommendation for our Service Department!