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Honda Marin

San Rafael, CA

Overview
Reviews
3.2
138 Reviews
Call Dealership (415) 924-8990

2 Shoreline Parkway

San Rafael, CA

94901

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By Type

Showing 138 reviews

October 31, 2021

They were quick, friendly, and found issues I didn’t know about and gave me good prices. More

by Louderback.sean@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
S. Ong
Report | Print
Nov 01, 2021 -

Honda Marin responded

Marin Honda appreciates the 5-stars and kind words. We look forward to future visits. Take care!

October 30, 2021

It was easy to make appointment. The service was excellent. The check-in was flawless and check-out was very informative and well done. We received all our repair documents complete! More

by Dennis & Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barclay, Dave Metcalf
Report | Print
Oct 31, 2021 -

Honda Marin responded

Thanks for sharing how the service and repair experience went! We're glad to have helped you out.

October 20, 2021

Consistently outstanding service starting in 2015 when I bought my new CRV from Marin Honda! More

by gailc.alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor, Chris, Nick, Donna
Report | Print
Oct 20, 2021 -

Honda Marin responded

Thank you for this excellent review! Congratulations on your new Honda CRV! Don't hesitate to reach out to us when we can work with you down the road at Marin Honda.

October 17, 2021

I’ve had the same Service Rep for 12 years, but he moved. My new Service Rep is Nick Hatch, was professional in every respect: friendly, patient, understanding, and knowledgeable. I was totally at ease and c More

by FW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hatch, Sean Weaver
Report | Print
Oct 18, 2021 -

Honda Marin responded

Thank you so much for your sweet words! We take pleasure in hearing that Sean and Nick are working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Marin Honda!

October 13, 2021

I truly appreciate the professional and competent staff. This is the second car I have purchased at the dealership and negotiations are always straightforward. The salesman, finance manager, and customer More

by stephenfreccero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember, I think Dave and person who assisted with car set up, Sean Weaver
Report | Print
Oct 14, 2021 -

Honda Marin responded

Stephen, thank you for taking the time to write a positive review! We are glad to hear our team went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your 2nd new ride! We truly appreciate your positive feedback, and we are looking forward to working with you again for years to come.

October 02, 2021

Friendly polite and exceptional service. Salesmen are understand their product and answered all our questions. More

by cfuller_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bach
Report | Print
Oct 03, 2021 -

Honda Marin responded

It is wonderful to know you greatly enjoyed your time at Marin Honda! We look forward to the next time that our team can be of assistance again. Let us know if any other questions come up.

October 02, 2021

Simon was so accommodating and professional. He explained everything very clearly. And the mechanic nailed the problem! I was seen promptly. Given an accurate timeline! And the cost was fair and reasonable! More

by snueyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Giragossian
Report | Print
Oct 03, 2021 -

Honda Marin responded

We greatly appreciate your feedback about your time with our Service Department at Marin Honda. Thank you for your review of your service experience.

September 28, 2021

Easy to book service prompt service wonderful mechanic and service advisor. Good place to take your Honda!! More

by Agfallat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Sep 29, 2021 -

Honda Marin responded

Hi there, Your satisfaction means everything to us, therefore we are pleased to hear of your experience with our Service Department. Thank you for choosing Marin Honda and we hope to continue to assist with all of your future automotive needs.

September 26, 2021

Very efficient and informative service appointments. My Service Rep was extremely clear about my options, he made sure that all moved quickly and easily for me More

by Sarajrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Sep 27, 2021 -

Honda Marin responded

Marin Honda appreciates the 5-stars and feedback. The team is glad your experience was informative. We look forward to future visits.

September 07, 2021

I usually work with Steve in the service department but this time, Nick helped me. He was absolutely fabulous! Nick was very clear, explained everything and even found a coupon to be used against the co More

by stacyinhonolulu
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Johnston
Report | Print
Sep 07, 2021 -

Honda Marin responded

Stacy, your review made us smile. We love hearing that our employees, such as Nick, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Marin Honda, we will be sure to keep up our timely services and courteousness.

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