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Honda Marin

San Rafael, CA

3.2
138 Reviews

2 Shoreline Parkway

San Rafael, CA

94901

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Showing 138 reviews

August 15, 2020

Above and beyond. My car was cleaner than when I dropped it off and the price was very good! While I was waiting, someone said they come from 20 miles away to service their Honda here. More

by Civic
Recommend Dealer
Yes
Employees Worked With
Sara, Nick, Sean Weaver
Aug 16, 2020 -

Honda Marin responded

Thanks for sharing your feedback. We truly appreciate the lengths that our loyal customers go for us. Please feel free to reach out if we can help again with anything else.

August 15, 2020

Car wash area needs improvement! Car roof not even touched and spots remained on rest of car. Otherwise service was very good and more than acceptable. More

by pamela4tiburon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Car wash not as complete as usual. Was not really clean, Sean Weaver
Aug 15, 2020 -

Honda Marin responded

Thank you for your review and feedback. We will be sure to pass this along to our team. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 15, 2020

I bought my first Honda, from Marin Honda, in 1998. In 99, I bought a Civic for my daughter. Then replaced my 98 Accord in 2006, and replaced that one in 2014. There’s a reason I have gone back, and b More

by Hsardis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara
Aug 16, 2020 -

Honda Marin responded

Your review made us smile. We are very happy to hear our team was has providing you with excellent care all these years. We truly appreciate your loyalty to Marin Honda and bringing your repeat business to us. We look forward to taking great care of you and your vehicles in the years to come.

August 14, 2020

Outstanding and very professional. Timely and made whole experience worth waiting for the service to be completed. Would come in again for service. Good price More

by rudyzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara, Sean Weaver
Aug 15, 2020 -

Honda Marin responded

Rudy, thank you for taking the time to share your outstanding experience with Sean and Sara! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

August 07, 2020

Quick, courteous and professional. No problems with the warranty repair, they even washed my car. Tuesday drop off, Thursday pickup! You can’t get much better than that More

by Jas_mathews
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 08, 2020 -

Honda Marin responded

Jas, thank you so much for your awesome review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

July 30, 2020

I waited for my car and the waiting room felt safe and clean. The work was done quickly and everyone was extremely helpful and friendly. More

by amberalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Davis
Jul 31, 2020 -

Honda Marin responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and we hope that you will continue to choose us as your dealership!

July 26, 2020

Sara in service was outstanding. Sara definetely knows about cars. Had my battery replaced. Job was done promptly and they washed my car. Will definetely go back. More

by Jimmadden2002ji
Recommend Dealer
Yes
Employees Worked With
Sara, Sean Weaver
Jul 26, 2020 -

Honda Marin responded

We always love to hear from customers, on their experiences. Thank you, for your business and great feedback for Sara. We're super happy to have inspired a return visit in the future. We will see you then!

July 24, 2020

The place is always clean and the advisors are always great and friendly. I will use this Honda dealership for all my needs Nick is friendly and easy to talk to. More

by Rurichard8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 25, 2020 -

Honda Marin responded

Thank you for the great review. We will be sure to thank Nick for providing you with friendly service. We look forward to working with you again.

July 17, 2020

I know that some people won’t go to dealers to get their car serviced but I have been going to Marin Honda for years now and I’m never disappointed. The prices are comparable the service is excellent and du More

by ME
Recommend Dealer
Yes
Employees Worked With
Charlie , Sean Weaver
Jul 18, 2020 -

Honda Marin responded

Thank you for the excellent review! We're so glad to see that you feel well taken care of here and that you felt safe during these uneasy times. We appreciate your feedback; please come back at any time.

July 08, 2020

My service consultant, Victor, and his team were excellent! Very helpful and got the service work and my complimentary car wash done quickly and in a way that felt safe in this crazy time with coro More

by Susan VL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Sean Weaver
Jul 09, 2020 -

Honda Marin responded

Susan, thank you so much for your feedback! Sean and Victor will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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