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Honda Marin

San Rafael, CA

3.2
138 Reviews

2 Shoreline Parkway

San Rafael, CA

94901

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Showing 138 reviews

October 31, 2020

Light on for service on oil, A 1,2,3 service. Sara Rashdan is an exceptional employee -prompt, communicative and delivers what she has promised. More

by Marsha.sanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Rashdan, Sean Weaver
October 15, 2020

In the past my experience at this dealership hasn’t been the greatest but the assistance of Charles Davis changed my view. He was very patient and understanding and explained all that happened and needed to More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Davis
Oct 16, 2020 -

Honda Marin responded

Thank you for the positive review and rating! We are happy to know that your recent experience with us went well and with the help of Charles who was patient and understanding. We truly value your business!

October 02, 2020

Great customer service by Steven. Very efficient and respectful polite and very detailed indeed. Love his recommendations about whatever else that needed attending to. Cheers More

by scodrokadroka67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven ong
Oct 02, 2020 -

Honda Marin responded

Steven is a wonderful team member. He will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2020

Excellent service, polite and fairly priced. Car was done when stated. Washed car. Discussed next service options since it was a large cost. Covid friendly. More

by ocean3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Sep 24, 2020 -

Honda Marin responded

We appreciate the excellent review and look forward to working with you again.

September 18, 2020

Service department of Marin Honda , you guys do great jobs, I have never disappointed, We ok bring my Honda Accord to service Always, thanks for the good work you do, More

by Pachara Hanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve ong , service Manager always smile and helpful, Sean Weaver
Sep 18, 2020 -

Honda Marin responded

Thank you for the great review, Pachara. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 15, 2020

I have had 2 Hondas in the last 34 years, both new. I will not take my car to anyone else to have it worked on. Honda has the trained mechanics, the tools and the parts. The records on the car are on t More

by ipamee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Francisco
Sep 16, 2020 -

Honda Marin responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us and to know that our team has always been helpful, especially Nick and Francisco. We truly value your business and are happy to have you a part of the Marin Honda family!

September 12, 2020

I usually dread having to bring my car in for service. Sara Rashdan made it a pleasant, efficient experience and answered all of my questions clearly! More

by Jshav10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Rashdan
Sep 13, 2020 -

Honda Marin responded

Hi there, we understand having to visit the dealerships is not always the most enjoyable or effortless task. That's why it's our prerogative to turn it into something positive and stress-free. Thank you for allowing Sara and the rest of the team to exceed your expectations. Though not too soon, we look forward to seeing you next time!

August 21, 2020

As always, I have received excellent service from Marin Honda. Sara Rashdan was very helpful working within my timeframe and kept me updated immediately. She is simply the BEST!!! More

by slopakd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Rashdan
Aug 22, 2020 -

Honda Marin responded

Thank you for your glowing review of Sara! We can't wait to let her know how pleased you are with her service. We look forward to working with you again!

August 20, 2020

I like the person in the front desks, he really help me, not matter what he’s don’t understand very well my language! He’s nice. More

by borgemartha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve O
Aug 20, 2020 -

Honda Marin responded

Hello there, thank you for the wonderful review! We're glad to hear our team has given you a positive experience. Have a great day!

August 15, 2020

Naohi and Gustav were very helpful and they both were fun. Any question what I had during the sales process, they were knowledable. The building was nice and clean. Everybody were wearing face mask. I c More

by Special car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustav P. And Naohi T.
Aug 15, 2020 -

Honda Marin responded

Thank you for the excellent review. We will be sure to thank Naohi and Gustav for providing you with helpful and knowledgeable service. We look forward to working with you again.

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