
Honda Mall of Georgia
Buford, GA
Filter Reviews by Keyword
By Type
Showing 720 reviews
I was driving down the road when I noticed the light: "D" blinking. I looked up and saw the Honda Service sticker. I called the number and talked with Jim. He knew the problem and told me to get to th "D" blinking. I looked up and saw the Honda Service sticker. I called the number and talked with Jim. He knew the problem and told me to get to the nearest dealership because it was my transmission. He told me to drive slow and pull over if I noticed my car doing anything unusual. I prayed and got all my friends and family to pray that my son and I would arrive safely at the dealership in time and it would be an affordably fixed. About an hour later, my car was ready and the fix affordable. I am grateful that the mechanic stayed to fix my car and the knowledgable service manager, Jim, for his advice. Most importantly, the person who put the service sticker on my window:] More
The sales representatives and the dealership followed my wishes and did things the way I requested without wasting a lot of time. When I arrived at the dealership things did not change from what we had di wishes and did things the way I requested without wasting a lot of time. When I arrived at the dealership things did not change from what we had discussed on line or over the phone. I was very pleased with the process. More
Great experience at Honda Mall of GA. Jim and the mechanic (Ron) explained all the work to be performed. Even made arrangements to shuttle me home. Vehicle was ready in the time frame as specified. mechanic (Ron) explained all the work to be performed. Even made arrangements to shuttle me home. Vehicle was ready in the time frame as specified. More
Service is quick and friendly, but, most importantly, they do it correctly, use the right oil, and notice if there are any other problems which I need to know about. My car is safe, and will last a long they do it correctly, use the right oil, and notice if there are any other problems which I need to know about. My car is safe, and will last a long time. More
Our visit to the Service Department was to have a number of options installed on our new Honda Odyssey. Jim was helpful in explaining what they would do, and helped us to decide to install an additional op of options installed on our new Honda Odyssey. Jim was helpful in explaining what they would do, and helped us to decide to install an additional option. Vehicle was ready as promised, with everything properly installed. More
Was helped right away. Had my car finished in time quoted. Have used the service department twice with my car. Would recommend the service department to anyone, even if they don't have a Honda. quoted. Have used the service department twice with my car. Would recommend the service department to anyone, even if they don't have a Honda. More
I was very pleased with the service I received from Bret and his team. He explained what they would be doing for my 50K service. Bret was very attentive when the time went on a little bit longer (5 hours!) and his team. He explained what they would be doing for my 50K service. Bret was very attentive when the time went on a little bit longer (5 hours!) than he thought (due to a busy Saturday morning). He also kindly put my flag on the front of my car as I could not get it to line up properly. I used my Honda discount card. Thank you every little bit helps. This is my 2nd Honda Accord. I still have my 1998 Honda Accord with 255,800 miles on. So I am a loyal Honda customer. Many thanks. More
No pressure to buy or to buy by right away; listened to what my wife and I were looking for and tried to meet that need; good quick responses in person and over the phone; professional; worked togethe what my wife and I were looking for and tried to meet that need; good quick responses in person and over the phone; professional; worked together as a team; friendly people More
I made an appointment for an oil change and was waiting with my 3 year old grandson. Bret accomodated me very well - the oil change was completed very quickly - about 30 minutes. My comment on price not with my 3 year old grandson. Bret accomodated me very well - the oil change was completed very quickly - about 30 minutes. My comment on price not being excellent is only because I feel an oil change is a little pricey, even at a coupon rate of $39.99. More