Honda Mall of Georgia

Great service! Quick in and out. Ron was the best Service rep. Definitely recommend to friends and family members. Complementary car wash and love it! rep. Definitely recommend to friends and family members. Complementary car wash and love it! More

Pleased with new car sales team In 2017, I shopped around and got the best deal in Gainesville for a new Crv EXL. I liked the 2020 upgrades and decided why not shop around. I put a d In 2017, I shopped around and got the best deal in Gainesville for a new Crv EXL. I liked the 2020 upgrades and decided why not shop around. I put a deposit on a 2019 crv at another dealer and waited a week to decide if that is what I really wanted. MOG Honda was my last inquiry. Johan responded quickly, listened to what I was looking for and said "Let's see what we can do." It's St. Patricks Day, I'm part Irish, will my luck be there? Johan called back within 30 minutes and I said " l'll be right there". The offer was good, the trade-in was fair value, and the sales team was personable and professional. The purchase process is always a lengthy one. We told stories, got to know a little bit ourselves, and laughed a bit along the way. At the end of the day, I drove home with a new CRV EXL and the luck of the Irish. More

Honda Mall of Georgia represents honda exceptionally well! Everyone is extremely polite and professional. There was no pressure and was made to feel very comfortable. We are very appreciative of our exp well! Everyone is extremely polite and professional. There was no pressure and was made to feel very comfortable. We are very appreciative of our experience there and left very happy. I like to especially recognize and thank Mariam Sami (sales). To sum it up "WE LOVE HER!" She was so patient, kind, informative and helpful. She went above and beyond! She will be remembered! I also want to thank Lucas Myhre (financial). Lucas is very cool and friendly and took his time with us to answer all our questions. We enjoyed chatting with him! Super nice guy! THANK YOU HONDA MALL OF GEORGIA FOR TREATING AND CARING FOR US LIKE FAMILY!!! More

Great Experience. Looking for a car for my son and Antonio was a pleasure to work with. He made this a very pleasant experience for us. Everyone at the dealer including Looking for a car for my son and Antonio was a pleasure to work with. He made this a very pleasant experience for us. Everyone at the dealer including Antoine was amazing I will definitely be a future customer again.. More

Great Car Buying Experience! Had a wonderful experience today! I purchased my first new car in 16 years. Mr. Joubert made me feel comfortable and was able to work with me so that Had a wonderful experience today! I purchased my first new car in 16 years. Mr. Joubert made me feel comfortable and was able to work with me so that I left there with a brand new Honda CRV EX-L! He was very knowledgeable about the car and took the time to explain all the awesome features. More

Lied to my face I went to the Honda Mall of Georgia dealership yesterday looking for a specific used car I found online through their ads. We started hashing out the I went to the Honda Mall of Georgia dealership yesterday looking for a specific used car I found online through their ads. We started hashing out the pricing and details of the deals. But while we were doing this it felt like there was something off about the deal. We ended up not being able to come to an agreement since the dealer didn’t seem willing to negotiate. I already did tons of research and set a price point so when the dealer’s price wasn’t close to what I was thinking I was like this is weird. I get that car buying is all about negotiating but this seemed really odd. Later on that night I was searching for cars and came across their ad again. I realized then that THE DEALER RAISED THE PRICE 1000 ABOVE THEIR OWN LISTED ASKING PRICE AND TRIED TO GET ME TO PAY FOR THAT! THEY STRAIGHT UP LIED TO MY FACE AND TRIED TO TRICK ME INTO PAYING FOR THE JACKED UP PRICE SAYING THIS WAS A GOOD DEAL! They kept saying look at this price here and here trying to confuse me and get me to not notice the raised base price. I WILL NEVER GO THEIR AGAIN AND I SERIOUSLY THINK OTHER PEOPLE SHOULD THINK ABOUT THIS WHEN CONSIDERING THIS DEALERSHIP. IF THEY WOULD TRY TO TRICK ME AND LIE TO ME ABOUT A BASE PRICE, I WOULDN’T BE SURPRISED IF THEY TRIED TO DO THIS TO OTHER PEOPLE! I don’t want other people to be ripped off so I wanted to post it as a warning. I also reached out and called them to see if we could work something out and the person on the phone wouldn't negotiate with me and started to get rude saying I was being unfair in reviewing them online. But since this is what happened and I'm giving them an honest account of what went down they shouldn't call it unfair. The general manager was nicer on the phone but we still couldn't come to anything. More

They broke something during routine oil change Just left my 2 hour commute and my gear shifter fell out in my hand. Honda wasn’t happy that I didn’t want the $300 30,000 mile service so they slamme Just left my 2 hour commute and my gear shifter fell out in my hand. Honda wasn’t happy that I didn’t want the $300 30,000 mile service so they slammed their fist down on my gear shifter and broke it. This was the second time I bought a car from them and NEVER AGAIN!!!! I CANNOT BELIEVE what has happened and they aren’t trying to fix it! More

Walk away beware Started off fine once you purchase a car they couldn’t care less about answering questions. This place is low rent go anywhere else save your self the Started off fine once you purchase a car they couldn’t care less about answering questions. This place is low rent go anywhere else save your self the headache More

Don't go there!! Had very bad experience with this dealer today. I went to their shop on Tuesday and test drove a Toyota camry. I liked the car. We agreed on a price a Had very bad experience with this dealer today. I went to their shop on Tuesday and test drove a Toyota camry. I liked the car. We agreed on a price and they also gave me a buyers order to submit to my credit union. Everything was ok until I checked their website. on their website, they listed the car price as 6385$ including dealer fee. However, in my buyer's order, they included 699$ dealer fee!!! I called the next day and they took out the dealer fee from the price. Therefore, if you are very new in buying a car and have very less idea about car and price, don't go there. They will rip you off. However, the worst thing happened this Friday. I was ready to buy the car. I called in the morning to check the availability and it was still there. I told them that I am going to the credit union and I will pick up the car in the evening. I received check from my credit union and called them to let them know. They didn't answer. So, I texted them. I called them again half an hour later and they said they sold the car!!!! Now I am stuck with a check addressed to them with no car!!! They told me that they don't hold car. not even after I said I got the check??? More