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Honda Mall of Georgia

Buford, GA

4.8
718 Reviews

3699 Buford Dr

Buford, GA

30519

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Showing 718 reviews

October 10, 2020

The service as always was great and I was pleased at the professional approach everyone took in making sure my vehicle maintains a high level of performance. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Erick Ligon
Oct 11, 2020 -

Honda Mall of Georgia responded

We appreciate the excellent review, Bill. Let us know if there is anything else we can help you with. We look forward to working with you again.

October 10, 2020

No problems at all and work done as promised. New service rep Jean was great to work with. I have had over 6 years experience with the service department and my issues have been resolved timely. More

by skdefoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Oct 11, 2020 -

Honda Mall of Georgia responded

Thank you for the great review! We are glad to see that your visit went smoothly and in a timely manner. If we can do anything else for you, don't hesitate to let us know!

September 02, 2020

Excellent customer service and friendliest staff! I have been a customer for 3 years and I have never had a bad experience during service or when I sold and purchase my vehicles. More

by Sush23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kneafsy
Sep 02, 2020 -

Honda Mall of Georgia responded

Thank you for the positive feedback! We are delighted to know that you are a loyal customer and that our team has always provided you with good service. We truly appreciate your business!

August 31, 2020

Everyone is very nice and helpful in the service department. I have always used the dealership’s service dept for my Hondas. They are honest about the repairs needed. More

by Hdigits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Jarrin, Jim Clizbe, Andre
Aug 31, 2020 -

Honda Mall of Georgia responded

Thank you for the positive feedback! We are happy to know that you find our service team to be nice and helpful and to know that you are a loyal customer. We truly value your business and look forward to any future visits!

August 30, 2020

Thank you Mall of GA Honda Service for my oil change and tire rotation/balance. You guys took Great Care of me, I appreciate it! More

by ShiverRamona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Ligon
Aug 31, 2020 -

Honda Mall of Georgia responded

Thank you for the positive feedback! we are delighted to know that you had a good service experience with us and we hope that you will continue to choose us as your dealership!

August 30, 2020

I checked the car in at 7.15 and it was done by 10.30. Impressed with the efficiency, cleanliness, and feeling like I was a special customer. More

by horanpope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Ligon
Aug 31, 2020 -

Honda Mall of Georgia responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good and efficient service experience with us. We truly appreciate your business!

August 28, 2020

I always have a good experience when receiving service at Honda Mall of Georgia. The people are professional. I am always satisfied with the service and the atmosphere is pleasant. More

by reneciatj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Nadeau
Aug 28, 2020 -

Honda Mall of Georgia responded

Hi there, thank you for the wonderful review! We're happy to know your experience was positive. Let us know if there is anything else we can do for you.

August 28, 2020

Just had service done here with Lloyd. Amazing fast, amazingly friendly, and amazingly inexpensive. Very safe and clean with all social distancing guidelines being followed. Wouldn’t dream of servicing More

by Bimmerjimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Erick Ligon
Aug 30, 2020 -

Honda Mall of Georgia responded

Thank you for the great review. We will be sure to thank Lloyd for providing you with amazing service. We look forward to working with you again.

August 28, 2020

Had an oil change. It was done well in a reasonable amount of time. Service guy handling the work was professional and efficient. Good experience. More

by DNL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Erick Ligon
Aug 28, 2020 -

Honda Mall of Georgia responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 25, 2020

I bought my tires from Honda, which entitles me to free rotations. I wish there was something in the system that would notify them. I forget to say it and have been charged several times and I don’t notice More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Ligon
Aug 26, 2020 -

Honda Mall of Georgia responded

Tina, I regret to learn about your dissatisfaction regarding your free rotations. Given the opportunity, I would like to speak with you to address your concerns. Please email me at eligon@penskeautomotive.com. Thank you, Erick Ligon General Manager Honda Mall of Georgia eligon@penskeautomotive.com

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