Honda Mall of Georgia

The 2025 Honda Civic Sport Touring Hybrid Sedan suffers from significant audio defects: the subwoofer rattles loudly at moderate volume (level 14, default settings), and the front speakers emit static when from significant audio defects: the subwoofer rattles loudly at moderate volume (level 14, default settings), and the front speakers emit static when idle. Testing an identical new vehicle with the Honda Mall of Georgia service team confirmed the subwoofer issue as a manufacturing defect, yet they deemed it "normal." For a $35,000+ car promoted with "premium sound," these flaws fall short of expectations and are unacceptable. I've arranged a meeting with a Honda engineer to tackle these issues. Potential buyers, rigorously test the audio system before buying to sidestep these problems. More

A few days ago I visited the service center with a 2022 Honda Pilot to have the AC checked. The assistant was JUAN who checked the AC by hand. He did not take the car to the workshop to have the same fault Honda Pilot to have the AC checked. The assistant was JUAN who checked the AC by hand. He did not take the car to the workshop to have the same fault looked at by a mechanic. Since I was not happy with that decision, I sought out the general manager DAVID MARTINEZ who stood firmly behind Juan and confirmed that the AC CAN BE CHECKED BY HAND without using any specific tools. I asked David if Juan was a mechanic or a technician and the answer was NO. How can someone who is not qualified for that job diagnose a fault in a car. More

Geat experience with Jim. Would recommend highly for service. He was very professional and helpful. Would recommend highly for service. He was very professional and helpful. More

Have been using Honda Mall of Ga for over 20 years. Have always been happy with the service I have received . Have always been happy with the service I have received . More

Very nice people, honestly didn’t take them long to do the service. They also found a nail in my tire, thankfully it was found! Joey was great to work with! (also the chairs in the waiting room are very c the service. They also found a nail in my tire, thankfully it was found! Joey was great to work with! (also the chairs in the waiting room are very comfortable) More

Very professional and great customer service. Gives many options to select from. Great experience overall Gives many options to select from. Great experience overall More

It was my first time to pay for service after the first four free service, entry sensors discovered alignment issues they fixed it and a flat tire within the oil and filter change service, solved all issue four free service, entry sensors discovered alignment issues they fixed it and a flat tire within the oil and filter change service, solved all issues with a fantastic price and saved my time 🤝 Highly recommended 😊 Special thanks to Bisho from the front desk team 👍 More

Hector in the service department has great customer service and patience. I really appreciate the professionalism and promptness in the service department. I will definitely return for service. service and patience. I really appreciate the professionalism and promptness in the service department. I will definitely return for service. More

I have no issues with this dealership. For years they serviced my two vehicles and I can only say the best. Good job! For years they serviced my two vehicles and I can only say the best. Good job! More

Love the service Alex is very professional helps and responds all your questions with honesty and knowledge. responds all your questions with honesty and knowledge. More