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313 Reviews of Honda Libertyville - Service Center
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December 07, 2012
This dealership performed an oil change on my new Honda and failed to put the oil cap back on. I was on the interstate when I smelled burning oil and realized what happened. Had to get my car to another Ho and failed to put the oil cap back on. I was on the interstate when I smelled burning oil and realized what happened. Had to get my car to another Honda dealership to get it fixed. Makes you question what kind of service department they have. Didn't even offer to refund the cost of the oil change. More
by Matt M.
Employees Worked With
Don't recall
October 31, 2012
The work of the service department has been quite unreliable with mistakes, miscommunication, missed work, unreliable report, and unreasonable pricing. This is based on more than one visit. unreliable with mistakes, miscommunication, missed work, unreliable report, and unreasonable pricing. This is based on more than one visit. More
by carbuyer34
Employees Worked With
Preferred not to answer
July 12, 2011
This is the closest Honda dealer to my home, but every time I come-away with a so-so experience. Whether it be a new car purchase (ended-up at Honda on Grand in Elmhurst), or service (ended-up at Rosen in time I come-away with a so-so experience. Whether it be a new car purchase (ended-up at Honda on Grand in Elmhurst), or service (ended-up at Rosen in Gurnee), my experience has never been all that great. More
by gewf631
Employees Worked With
multiple
