Back

Honda Libertyville - Service Center

Libertyville, IL

3.4
306 Reviews

306 Reviews of Honda Libertyville - Service Center

Sort by
March 14, 2014

I was in and out quickly and it was easy to make an appointment and get in when I wanted to have my vehicle serviced. More

by allie417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
March 14, 2014

We take our business to Pauly Honda because we have had a good relationship with both the service department and the sales department. We have bought both new and used cars from Pauly Honda. They are frien More

by rkaranth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie (?)
February 17, 2014

She explained what needed to be done to my car and the costs involved. She explained in detail what was happening with my tires and brakes and the options involved. More

by ChuckSloka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie H.
February 09, 2014

Had a good experience and great customer service . I liked that was not pressured to have the items fixed at that time. Thanks I will be back More

by Vwdubmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
January 27, 2014

Matthew was very understanding and knew his job well. The service technician who worked on my car came to me in the waiting room to explain what he was doing to the car and how long it would be. I like More

by eddieroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remeber his name. The service advisor's name is Matthew Edwards.
January 17, 2014

Scheduled my service the same day. When I arrived, they were ready for me, and began work on my vehicle immediately. They finished on time and at the cost quoted. More

by tcfire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
December 20, 2013

I was having trouble with my heater and just stopped in as I was passing by. They tested my car immediately and ordered the needed part. Two days later the part was in and I was pleasantly surprised that t More

by chuckfitzhugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan,Julie,Matt,Sam,Mike,&Tim
December 18, 2013

This is my first experience with Libertyville Honda. I found them to be courteous and professional. The waiting room was comfortable and my car was serviced within the timeframe given to me. More

by lstevens22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember.
November 29, 2013

I don't remember the name of the gentleman that I worked with but he was great! I was really impressed. I have had horrible experiences at other dealers and I have always been impressed at this dea More

by KevinJohnson06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
November 29, 2013

Julie has great customer service skills. She knows al of our cars. She answers all questions. She is always helpful to all of our family members. More

by mmcw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie is the best service advisor!