312 Reviews of Honda Libertyville - Service Center
Great service and support We have been Pauly customers for over 15 years (and six cars later). The service staff and parts staff are excellent. The entire company clearly und We have been Pauly customers for over 15 years (and six cars later). The service staff and parts staff are excellent. The entire company clearly understands the importance of customer service and going the extra mile to ensure that each visit is a good one. We have always been treated well and respectfully. Excellent service made possible by great people. More
Excellent care Never a return visit for the same problem and have been servicing there since 1992 on multiple cars and on occasion have had to come in without an app Never a return visit for the same problem and have been servicing there since 1992 on multiple cars and on occasion have had to come in without an appointment for a problem and was always taken care of More
good work I have been going this dealership/service ctr for 30 years. It is trustworthy for everything they have done. I also told my friends about it too I have been going this dealership/service ctr for 30 years. It is trustworthy for everything they have done. I also told my friends about it too thanks for everything, keep the good work! More
Consistently satisfied with service work done at the dealership. Work done on time, as promised. Originally purchased the vehicle at Pauly as well.Would recommend them to others. at the dealership. Work done on time, as promised. Originally purchased the vehicle at Pauly as well.Would recommend them to others. More
Worked with my needs and budget I like factory trained techs with factory parts. Altho much more expensive than outside providers Pauly's Service Dept. (TIM), worked with my budget a I like factory trained techs with factory parts. Altho much more expensive than outside providers Pauly's Service Dept. (TIM), worked with my budget and accomplished the needed work quickly, efficiently, up to factory specs and within my budget. More
Long Time Pauly Customer I have purchased several vehicles from Pauly and have had them serviced there. I have always been satisfied with my experiences. The service writers I have purchased several vehicles from Pauly and have had them serviced there. I have always been satisfied with my experiences. The service writers are experienced and professional. I think its indicative of the efforts of the service manager and his staff. I will probably purchase my next vehicle there as well. More
Pilot Accessory I ordered a Pilot bicycle rack for the trailer hitch receiver. The service rep worked hard to find a competitive price. While she said they would call I ordered a Pilot bicycle rack for the trailer hitch receiver. The service rep worked hard to find a competitive price. While she said they would call when the part arrived, a week later I stopped in an lo and behold the part had been there for several days. Once we got past that, installation was quick. Priced as promised. Car was washed (Even for a small job like this one.). Out the door a 98% happy customer. More
Service Julie Hellenga was very polite and knowledgeable about my questions. I am very pleased with her and the service received. She took the time to answer Julie Hellenga was very polite and knowledgeable about my questions. I am very pleased with her and the service received. She took the time to answer all of my questions. More
Great Service! Came in for routine service - which was quick, thorough and my car was washed and I was given a rose! Couldn't be more pleased. In fact I have switc Came in for routine service - which was quick, thorough and my car was washed and I was given a rose! Couldn't be more pleased. In fact I have switched to Pauly Honda from the dealership where I bought my car. More
The best GREAT!!!!! Pauly Honda has the best people working there. Fast service, complete checkup done, tires rotated and even washed my car. Not a long wai GREAT!!!!! Pauly Honda has the best people working there. Fast service, complete checkup done, tires rotated and even washed my car. Not a long wait. More