Honda Libertyville - Service Center

Excellent service I had to bring my CRV in for a door lock recall. The notice said to leave the car for a whole day. I couldn't so I told them I had to wait. They repla I had to bring my CRV in for a door lock recall. The notice said to leave the car for a whole day. I couldn't so I told them I had to wait. They replaced the lock and I only had to wait an hour! More

always the best customer service went in for oil change and they advised me last time i did not do the trans change and differential change so i did it this time very good customer s went in for oil change and they advised me last time i did not do the trans change and differential change so i did it this time very good customer service More

Awesome Service Department From the moment I arrived to the moment I drove off the lot, the customer service could not have been better. The staff made sure I knew exactly what From the moment I arrived to the moment I drove off the lot, the customer service could not have been better. The staff made sure I knew exactly what services would be provided along with the expected costs. My vehicle service took less time than expected. More

Excellent service department Extensive 100K work done effeciently, though by no means cheap; timing belt, plugs, and I had the suspension upgrade installed... over $1900! I reatio Extensive 100K work done effeciently, though by no means cheap; timing belt, plugs, and I had the suspension upgrade installed... over $1900! I reationalized it by concludingthat I couldn't replace the car for that amount and seeing as I'm not bored with it yet... More

Great service and support We have been Pauly customers for over 15 years (and six cars later). The service staff and parts staff are excellent. The entire company clearly und We have been Pauly customers for over 15 years (and six cars later). The service staff and parts staff are excellent. The entire company clearly understands the importance of customer service and going the extra mile to ensure that each visit is a good one. We have always been treated well and respectfully. Excellent service made possible by great people. More

Excellent care Never a return visit for the same problem and have been servicing there since 1992 on multiple cars and on occasion have had to come in without an app Never a return visit for the same problem and have been servicing there since 1992 on multiple cars and on occasion have had to come in without an appointment for a problem and was always taken care of More

good work I have been going this dealership/service ctr for 30 years. It is trustworthy for everything they have done. I also told my friends about it too I have been going this dealership/service ctr for 30 years. It is trustworthy for everything they have done. I also told my friends about it too thanks for everything, keep the good work! More

Consistently satisfied with service work done at the dealership. Work done on time, as promised. Originally purchased the vehicle at Pauly as well.Would recommend them to others. at the dealership. Work done on time, as promised. Originally purchased the vehicle at Pauly as well.Would recommend them to others. More

Worked with my needs and budget I like factory trained techs with factory parts. Altho much more expensive than outside providers Pauly's Service Dept. (TIM), worked with my budget a I like factory trained techs with factory parts. Altho much more expensive than outside providers Pauly's Service Dept. (TIM), worked with my budget and accomplished the needed work quickly, efficiently, up to factory specs and within my budget. More

Long Time Pauly Customer I have purchased several vehicles from Pauly and have had them serviced there. I have always been satisfied with my experiences. The service writers I have purchased several vehicles from Pauly and have had them serviced there. I have always been satisfied with my experiences. The service writers are experienced and professional. I think its indicative of the efforts of the service manager and his staff. I will probably purchase my next vehicle there as well. More