Honda Libertyville - Service Center

SERVICE IS IMPECCABLE Pauly Honda Libertyville, Illinois - I have been coming here 20 years +. . Pauly treats the customers with respect, dignity, each and every employee. Pauly Honda Libertyville, Illinois - I have been coming here 20 years +. . Pauly treats the customers with respect, dignity, each and every employee. Sales/ Service/ Whomever answers the telephones. I personally have bought cars from James Olgsby - Sales and work with Julie Hellenga - which both have been at Pauly Honda for quite some time. Big Kuddos to them. I also want to say every other employee that I have worked with have always been nice. Even to the generous porters !!! More

Terrible service at the service department We bring our cars for regular check-up and oil change. They charge over $400 for safety check at least once a year. But I had to change all 4 tires We bring our cars for regular check-up and oil change. They charge over $400 for safety check at least once a year. But I had to change all 4 tires a few weeks after this dealer's safety check because one of the tire's air pressure was low and took my car to local mechanic shop and was told that all four tires were not safe to drive around. When I told a clerk at the dealer when I went back for oil change a couple month later, the clerk had changed his attitue toward me. Another incident that I had an experience was my car's battery ran out completely a month ago at a shopping mall parking lot, and had to call AAA service. That was a month after a regular safety check at this dealer. If they do safety check periodically and charge almost $400 for it, how come battery runs out completely????? We bring our cars to this dealer because it is closest from our house and my husband and I do not know anything about the cars. We are not planning to buy anymore Honda. More

Professional and Friendly First time experience for an out-of-town visitor. Just needed an old change. Mr. Lagunas (Fernando) did very nice job. Exceeded my high expectation First time experience for an out-of-town visitor. Just needed an old change. Mr. Lagunas (Fernando) did very nice job. Exceeded my high expectations. Everyone was helpful and friendly. Thank you! More

All fluid levels Appreciated the amazing deal and that I was given the information on the phone when I called-I was prepared for staying there for the 3 hours and I ha Appreciated the amazing deal and that I was given the information on the phone when I called-I was prepared for staying there for the 3 hours and I have to say I was quite impressed with how nice the waiting area was-fabulously comfortable big leather chairs!!!! More

Great Experience!! Fernando and the service manager went to bat for us with Honda corporate and turned a very frustrating experience into a very positive one! Our probl Fernando and the service manager went to bat for us with Honda corporate and turned a very frustrating experience into a very positive one! Our problems were resolved beyond our expectations! More

Air bag recall They picked up my car around 1 pm and repairs were completed by 4. Good job.. I would recommend Pauley Honda to all. Service department is top notch They picked up my car around 1 pm and repairs were completed by 4. Good job.. I would recommend Pauley Honda to all. Service department is top notch. More

Great Service We consistently get great service on our cars at Pauly Honda. Our service representative, Julie, always takes care of us making sure our car is always We consistently get great service on our cars at Pauly Honda. Our service representative, Julie, always takes care of us making sure our car is always safe. She assists us when we have unexpected problems with our cars. We love the Aquapell service too! More

Always top notch service at your dealership I was greeted as soon as I drove in and everything went well. But this is the way it has always been and this is we we drive to your dealership from L I was greeted as soon as I drove in and everything went well. But this is the way it has always been and this is we we drive to your dealership from Lindenhurst even though there is another Honda dealership ten minutes from our house. More

My service appointment Tim made my service experience awesome. Everything went very smooth.He did a great job.he got my car in at my appointment time and out quickly Tim made my service experience awesome. Everything went very smooth.He did a great job.he got my car in at my appointment time and out quickly More

On time, on budget and efficient These folks are invariably prompt, courteous and efficient, and never fail to explain all work completed before the final bill is settled. Been dealin These folks are invariably prompt, courteous and efficient, and never fail to explain all work completed before the final bill is settled. Been dealing with them for about 12 years now -- would recommend to any and all. More