Honda Libertyville - Service Center

quality service and courtesy Tim went over the report thoroughly, explaining each item, and told me when I should come back. Both Tim and the cashier were Very courteous and I lo Tim went over the report thoroughly, explaining each item, and told me when I should come back. Both Tim and the cashier were Very courteous and I loved my rose! More

Quick lane oil change Friendly, informative, timely and priced right. Good location, close and convenient to my house, clean waiting area- nice feedback on vehicle status a Friendly, informative, timely and priced right. Good location, close and convenient to my house, clean waiting area- nice feedback on vehicle status and future needs. More

Great Service Pauly Honda has kept my 2004 Honda Accord running smoothly for 13 years. they are honest and the service is top notch. No high pressure service sells. Pauly Honda has kept my 2004 Honda Accord running smoothly for 13 years. they are honest and the service is top notch. No high pressure service sells. More

Replacement of alternator My car broke down overnight (on a Friday), and I had it towed to Pauly for service. Tim Ferguson oversaw my repairs and did an OUTSTANDING job in com My car broke down overnight (on a Friday), and I had it towed to Pauly for service. Tim Ferguson oversaw my repairs and did an OUTSTANDING job in communicating the process with me. He was clear, prompt, professional, and courteous. Great customer service! I had not used Pauly to service my car before (even though I had purchased it there), but will definitely consider doing so in the future. Thanks, Tim, for all your help and support in getting my alternator replaced so quickly and professionally. He even found a coupon for me to use! More

Took care of me until the issue was resolved My car was making noises when it started. They replaced the starter, but the next day the noise was still there. When I called in, Mike re-assessed th My car was making noises when it started. They replaced the starter, but the next day the noise was still there. When I called in, Mike re-assessed the problem and told me to bring it back. Julie was also amazing. They fixed the problem, figured out it was still in warranty, credited me for the unnecessary starter and called to make sure all was okay a few days later, I will continue to take my car here for all service. More

Completely satisfied. Julie in service makes this all possible and is wonderful. She obviously cares about her job and people. She is also very knowledgeable and pleasant. Julie in service makes this all possible and is wonderful. She obviously cares about her job and people. She is also very knowledgeable and pleasant. More

Professional and Courteous I have been taking my cars to Pauly for years. The service advisors have always been courteous and professional. I have never had a problem at Pauly I have been taking my cars to Pauly for years. The service advisors have always been courteous and professional. I have never had a problem at Pauly. More

BRAKE jOB eVERYTHING WAS FINE WITH THE WORK THAT WAS DONE. I TRUST YOU TO ONLY DO TASKS THAT ARE ESSENTIAL TO THE UPKEEP OF MY HONDA. THERE WAS ONLY ONE LITTL eVERYTHING WAS FINE WITH THE WORK THAT WAS DONE. I TRUST YOU TO ONLY DO TASKS THAT ARE ESSENTIAL TO THE UPKEEP OF MY HONDA. THERE WAS ONLY ONE LITTLE THING THAT I WASN'T TOO HAPPY ABOUT. SOMEONE LEFT A BIG DIRTY FOOT PRINT ON THE DRIVERS SIDE MAT. HOPEFULLY IT WILL COME OUT WITH RUG SHAMPOO. More

Work Done very well and on time! Nicely greeted by service writer. Answered my inquiries and processed my service order in a timely fashion. Called when my vehicle was ready. Car runs Nicely greeted by service writer. Answered my inquiries and processed my service order in a timely fashion. Called when my vehicle was ready. Car runs great! More

Efficient Fluid Service I was promptly scheduled for an oil change and transmission fluid replacement. The service representative thoroughly explained the cost and time it wo I was promptly scheduled for an oil change and transmission fluid replacement. The service representative thoroughly explained the cost and time it would take for the service. I addition she recognized from Pauly's records that my Honda Pilot needed an air bag recall service done. It was another good day of service from Pauly Honda. More