Honda Libertyville - Service Center

Courteous and competent What a difference from other dealerships I have been to for service! Very friendly, quick and accommodating in every way. I am so happy I switched t What a difference from other dealerships I have been to for service! Very friendly, quick and accommodating in every way. I am so happy I switched to Pauly for my service. More

Polite and efficient I was promptly greeted and the nature of my service was explained to me. In addition to the oil change I came in for I was able to order a new set of I was promptly greeted and the nature of my service was explained to me. In addition to the oil change I came in for I was able to order a new set of tires for my 2009 Honda Pilot that were highly rated by Consumer Reports. More

Service Will be happy to come back for another service. Hope your sales peaple are as friendly as the service department associates (when it's tim ed for me t Will be happy to come back for another service. Hope your sales peaple are as friendly as the service department associates (when it's tim ed for me to renew the lease) More

Recall Service I was dropping my vehicle off for airbag recall, thinking I would leave it overnight and pick it up the next day. The said it would be ready in about I was dropping my vehicle off for airbag recall, thinking I would leave it overnight and pick it up the next day. The said it would be ready in about 4( minutes. And it was. Very surprised yet very happy. Although I have always had great, fast set at Pauly Honda. More

Fast service on a busy day at Pauly Honda The service department was so busy on Tuesday, November 27. There were a few seats in the waiting area. However, I had a service schedul d for 10:30 a The service department was so busy on Tuesday, November 27. There were a few seats in the waiting area. However, I had a service schedul d for 10:30 and arrived early. My passenger side airbag sensor had to be replaced due to a recall and my oil was scheduled for change. The appointment was to be 1 to 1 and 1/2 hours. They finished my scheduled appointment in an hour. Everyone in the service department is friendly and respectful. They do a good job of going over the service after it is finished. We have been doing business with Pauly Honda for almost 32 years. More

Oil change and replacement of 2 tires. Mike was my service rep and as usual he was prompt, courteous and efficient. He alerted me to possible additional repairs at my last visit at dealers Mike was my service rep and as usual he was prompt, courteous and efficient. He alerted me to possible additional repairs at my last visit at dealership so I knew more than oil change would be needed. I trust his advice because he seems honest. More

oil change We came in to get air pressure checked and Julie noticed that it had been a while since we had a oil change and offered to do it so we waited and it t We came in to get air pressure checked and Julie noticed that it had been a while since we had a oil change and offered to do it so we waited and it took less than an hour. More

Quality work done in a timely mannet Have purchased 3 Honda’s from Pauly. Service department is courteous and knowledgeable and they do not try to sell you unnessary service. Julie ion Have purchased 3 Honda’s from Pauly. Service department is courteous and knowledgeable and they do not try to sell you unnessary service. Julie ion service is awesome! More

Good Experience I feel like I have always gotten a fair price for service. Fernando was great to work with. Will definitely be back and recommend to others. I feel like I have always gotten a fair price for service. Fernando was great to work with. Will definitely be back and recommend to others. More

Great service I’m very happy with all facets of Pauly’s service dept. very friendly, comfortable place to wait and trustworthy mechanics. My only complaint is they I’m very happy with all facets of Pauly’s service dept. very friendly, comfortable place to wait and trustworthy mechanics. My only complaint is they forgot to turn off “maintenance due soon” light. When I called, the man who answered didn’t know how I could turn it off. More