Back

Honda Libertyville - Service Center

Libertyville, IL

3.4
306 Reviews

306 Reviews of Honda Libertyville - Service Center

Sort by
October 31, 2019

Michael Bass kept us up to date on the progress of the servi Michael Bass was a pleasure to work with as he was very patient and answered all of our questions. He kept us informed during the progress of the serv More

by Julienne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bass was excellent
October 20, 2019

New starter Though surprised by cost of new starter ($718 total) was very pleased with prompt replacement - about one hour. Mike was very courteous and explained More

by studham@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 17, 2019

Great service department, very flexible Had a handful of issues with my car and each item was individually addressed with suggested fixes and costs that I could pick and choose. Very detaile More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danni (mainly), Mike and Kevin too
October 14, 2019

Service cannot leave this blank Honda requiring more of my time. Must type to fill this space or I cannot finish the review. taking my time does not serve More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda?
October 12, 2019

Great Dealership! I have not only bought my last 2 cars from Pauly Honda, but I have continued to use their service department for all my service needs. They do great w More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
September 22, 2019

Just a routine maintenance visit... but everything was handled surprisingly quickly and Julie was very friendly and helpful in suggesting I wait (letting me know that it wouldn't be long More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
September 19, 2019

Above and beyond The team at Paula Honda goes above and beyond to make sure their customers are getting the best service. They are polite and determined to solve any i More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Julie and Mike
September 16, 2019

top notch as always! Julie in Service is the Reason I bring all of my Honda's here. as Long as Julie is there and as long as I own a Honda I will continue to use Pauly Ser More

by Frabav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
September 07, 2019

Service stop Scheduled my service on their web site and got that set up for the coming day. Early morning appointment. Task completed in a timely manner and was on More

by Chuck H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
July 15, 2019

Karen The service writers are great. They explain things up front and communicates if there are any deviation from original action plan. I will definitely More

by KEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
...
15
...