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Honda Libertyville - Service Center

Libertyville, IL

3.1
311 Reviews

311 Reviews of Honda Libertyville - Service Center

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January 04, 2020

Great service!!! Setup an oil change appointment and my service rep noticed that I had an outstanding recall to take care of. They were able to do both in quick order More

by jfur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
January 03, 2020

Easy and complete service. I was very satisfied and will continue to bri g our car here for all work and evaluations. Thanks so much! More

by madmax397
Recommend Dealer
Yes
Employees Worked With
Don’t recall.
November 18, 2019

Great Service Everyone, from the person that greeted me to the service technicians, is great! I am always happy to have my car serviced at Pauly. My car runs very More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't have names
November 16, 2019

annual check up Oil change and air filter change was done rapidly and I was informed and asked my opinion of each repair. The only negative was that my car wasn't was More

by ideasjan1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure; a female; maybe Kim??
November 10, 2019

Thank you for the fast and thorough service! You quickly identified the problem and completed the work faster than promised. The price was reasonable too. More

by Swimcat
Recommend Dealer
Yes
Employees Worked With
Kyle Haas
October 31, 2019

Michael Bass kept us up to date on the progress of the servi Michael Bass was a pleasure to work with as he was very patient and answered all of our questions. He kept us informed during the progress of the serv More

by Julienne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bass was excellent
October 20, 2019

New starter Though surprised by cost of new starter ($718 total) was very pleased with prompt replacement - about one hour. Mike was very courteous and explained More

by studham@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 17, 2019

Great service department, very flexible Had a handful of issues with my car and each item was individually addressed with suggested fixes and costs that I could pick and choose. Very detaile More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danni (mainly), Mike and Kevin too
October 14, 2019

Service cannot leave this blank Honda requiring more of my time. Must type to fill this space or I cannot finish the review. taking my time does not serve More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda?
October 12, 2019

Great Dealership! I have not only bought my last 2 cars from Pauly Honda, but I have continued to use their service department for all my service needs. They do great w More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
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