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Honda Libertyville - Service Center

Libertyville, IL

3.2
318 Reviews

318 Reviews of Honda Libertyville - Service Center

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December 11, 2020

I've been bringing my 2017 into Pauly for service since I bought my car. My experience has been phenomenal! The people there are incredibly friendly, professional, and helpful. This is the best dealer ser More

by bobbulmash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
General Service Dept.
December 10, 2020

Greeted with kindness and concern. I was worried about tire pressure. This was addressed with competence. I was promised that the car would be ready in 45 minutes and it was. More

by pcsjapc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
November 22, 2020

First dealership I can trust. Julie in the service department is great. Have purchased six cars from Pauly Honda. Bernie and Niall are the best. More

by Jnannenhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie in service
November 21, 2020

Julie, in the Service Dept. at Pauly Honda in Libertyville, is wonderful! We have taken our Honda cars to her for many years and have received friendly and professional service. We are very hap More

by AD Libertyville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
November 19, 2020

So far, I am satisfied the oil change and transmission fluid change. If there is a leakage, I will bring back to you to fix. More

by samwon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know.
November 03, 2020

I appreciate the staff, especially Julie H., for the knowledgeable and prompt service. I have used PAULY Honda services for my Hondas and purchased them there. Just have a comfort level that has bee More

by Maryjocincy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JulieH for serivice and James Olgilvy for sales.
October 25, 2020

Got friendly and fast service at this location as usual on a Saturday morning. Definitely will keep taking my Honda cars there in foreseeable future. More

by YP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bass
October 16, 2020

Brought my CRV for oil change. Service advisor reminded me of other needed fluid changes. I added transmission oil change. The service was done is less than an hour. They washed the car really well for fr More

by bluejc19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hellenga
October 15, 2020

Most dealerships when come to performing powertrain warranty will try to blame on the customers for not doing proper maintenance etc in order to avoid fixing car under powertrain warranty They fixed m More

by OBSERVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Powers
October 10, 2020

excellent service on my car, a little too long of a wait time tho. i am suggesting that you should let us make appointments from now on instead of just coming in anytime. More

by gbermanjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JULIE HELLENGA
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