Honda Libertyville
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I went to look at cars on 6/24 and the original salesman I worked with was great. He ended up moving and I was assigned a new salesman. The new salesman seemed okay at first. I ended up test driving a co I worked with was great. He ended up moving and I was assigned a new salesman. The new salesman seemed okay at first. I ended up test driving a couple cars and thought I found the one I liked. He would side step direct questions and had a hard time answering questions so I made it clear to ask him multiple times if I put a deposit down if it would be fully refundable. He finally said "Yes" you would get your money back if something comes up. I ended up putting money down and was going to check with my bank on Monday to see what my interest rates would be through them. In the mean time I found the same car for cheaper with a few more features at City Volkswagen in Chicago. I told the salesman at Pauly Honda that I found this cheaper and all of a sudden he did a dr jekyll and mr hyde switch and became very rude. He refused to refund any of my money and stated that I can only apply the money to cars on his lot. I told him that I refuse to do business with decietful people and he was claiming I was a liar and he never said it was refundable. This went on for 15minutes and when I asked to speak to his manager he would not transfer him to me on the phone. I then hung up with the dealership and made a call to my credit card company to dispute on the card. BE CAREFUL IF YOU GO TO THIS DEALER!!! PAULY HONDA WILL TRY TO SCREW YOU OVER!!!! More