Honda Libertyville

There is no car on the road better than a Honda. I chose the CRV for its performance, gas mileage, size, and looks. I chose Pauly Honda for its excellence in service, workmanship, understanding what I was the CRV for its performance, gas mileage, size, and looks. I chose Pauly Honda for its excellence in service, workmanship, understanding what I was looking for, willingness to go "the extra mile," proximity, and trust. I have been using this dealership for 3 years. It's salesmen and management are top-quality and I would never think of using anyone else. More

She explained what needed to be done to my car and the costs involved. She explained in detail what was happening with my tires and brakes and the options involved. costs involved. She explained in detail what was happening with my tires and brakes and the options involved. More

Mary Mershon was exceptional! No presure and very pleasurable to deal with. I was extremely impressed with how much time she spent with us walking through our vehicle and ensuring it met our needs. pleasurable to deal with. I was extremely impressed with how much time she spent with us walking through our vehicle and ensuring it met our needs. The GM and finance men were also very pleasurable to work with as well. No hidden agendas, surprises or pressure by them either. Overall, this had to have been the most pleasurable car (van) buying experience ever! I am truly happy with my van, the service we were rendered and all of the people/employees we interacted with at Pauly Honda. I shopped and talked to over 8 different Chicagoland dealers before stepping foot in to Pauly and they had me sold not on price (which they were equally matched), but on the people and service. Mary Mershon is the ideal customer's-perception of what a car sales person should be! More

Had a good experience and great customer service . I liked that was not pressured to have the items fixed at that time. Thanks I will be back liked that was not pressured to have the items fixed at that time. Thanks I will be back More

Matthew was very understanding and knew his job well. The service technician who worked on my car came to me in the waiting room to explain what he was doing to the car and how long it would be. I like The service technician who worked on my car came to me in the waiting room to explain what he was doing to the car and how long it would be. I like coming to Pauly Honda for service because they are honest and to great work, very competent. Honesty and quality goes a long way with me and it's a hard trait to find in a dealership service department, I know from experience. I would recommend Pauly Honda's service department very highly to anybody needing their Honda serviced. Honesty and Quality goes a long way. More

My car-buying experience at Pauly Honda was even better than I could have imagined. Before I walked into this dealership, I was clear about the Honda model I wanted to drive; I had done online research an than I could have imagined. Before I walked into this dealership, I was clear about the Honda model I wanted to drive; I had done online research and was already familiar with options and pricing off the Crosstour. At the dealership, I worked with Les Jelinek who answered all my questions in a thorough, thoughtful, and low-key approach. Not only did Pauly Honda have the exact model with the options and color that I was searching for, they offered the car to me at a truly unbeatable price. It was my lucky day! I feel fortunate to have made the decision to visit Pauly Honda and work with Les. And by the way, the Crosstour with AWD is a great car that is fun to drive and handles beautifully in the snow! More

Scheduled my service the same day. When I arrived, they were ready for me, and began work on my vehicle immediately. They finished on time and at the cost quoted. were ready for me, and began work on my vehicle immediately. They finished on time and at the cost quoted. More

Greg Miller was very friendly. It wad my first experience at the Honda dealership and I was satisfied! I would definitely recommend Pauly Honda and especially the dealer, Greg Miller! at the Honda dealership and I was satisfied! I would definitely recommend Pauly Honda and especially the dealer, Greg Miller! More

I was having trouble with my heater and just stopped in as I was passing by. They tested my car immediately and ordered the needed part. Two days later the part was in and I was pleasantly surprised that t as I was passing by. They tested my car immediately and ordered the needed part. Two days later the part was in and I was pleasantly surprised that they offered me a rental car as the service was expected to take three days. In fact, the repairs were completed in two days and everything works fine now. Washing the car would have put icing on the cake but I am very pleased with everything else (including the coffee and bagels) More

First.. I came in with my daughter and they treated her with the same respect that they would a adult. Very straight shooters in every aspect. I went on the day with the massive snow. classy group all arou with the same respect that they would a adult. Very straight shooters in every aspect. I went on the day with the massive snow. classy group all around. I was pre approved for the financing which made the stress level easier. they realized that it was my daughter who was actually buying the car not just myself. I didn't have to haggle over to price. I would buy a car from again without exception! More