Honda Libertyville

Excellent service I had to bring my CRV in for a door lock recall. The notice said to leave the car for a whole day. I couldn't so I told them I had to wait. They repla I had to bring my CRV in for a door lock recall. The notice said to leave the car for a whole day. I couldn't so I told them I had to wait. They replaced the lock and I only had to wait an hour! More

always the best customer service went in for oil change and they advised me last time i did not do the trans change and differential change so i did it this time very good customer s went in for oil change and they advised me last time i did not do the trans change and differential change so i did it this time very good customer service More

Awesome Service Department From the moment I arrived to the moment I drove off the lot, the customer service could not have been better. The staff made sure I knew exactly what From the moment I arrived to the moment I drove off the lot, the customer service could not have been better. The staff made sure I knew exactly what services would be provided along with the expected costs. My vehicle service took less time than expected. More

a pleasant experience without hassle knowledgeable and attentive. straight talk without the slick salesman techniques. patient, not pushy. from beginning to end a great experience. knowledgeable and attentive. straight talk without the slick salesman techniques. patient, not pushy. from beginning to end a great experience. everyone was accommodating, even the sales and support staff we were not directly dealing with. pricing is fair to start. More

Very positive buying experience This is the second vehicle I've purchased from Niall at Pauly Honda. I couldn't have asked for a better buying experience. He is very knowledgeable This is the second vehicle I've purchased from Niall at Pauly Honda. I couldn't have asked for a better buying experience. He is very knowledgeable about his product and explained everything thoroughly when I picked up my new CR-V. More

Great Again This is the second Honda purchased from Pauly. Nice to see our sales representative Niall is still there and he was very proactive in finding us the This is the second Honda purchased from Pauly. Nice to see our sales representative Niall is still there and he was very proactive in finding us the exact model and color we wanted. The first Honda we bought out right - this one we financed and had a very nice experience with Business Mgr. Bernie Traut. More

Just bought my 3rd Civic I'm not fond of buying a new car. My sales rep didn't pressure me and took the time to review things with me that I was interested in. I haven't bou I'm not fond of buying a new car. My sales rep didn't pressure me and took the time to review things with me that I was interested in. I haven't bought a new car in 10 years so understanding all the features helped me get current and I ended up with something I really like driving. More

oil change Great customer service, thorough and very friendly. From the appointment phone call to the greeting to the service, all top notch. Very professional, Great customer service, thorough and very friendly. From the appointment phone call to the greeting to the service, all top notch. Very professional, personable and courteous. More

Excellent service department Extensive 100K work done effeciently, though by no means cheap; timing belt, plugs, and I had the suspension upgrade installed... over $1900! I reatio Extensive 100K work done effeciently, though by no means cheap; timing belt, plugs, and I had the suspension upgrade installed... over $1900! I reationalized it by concludingthat I couldn't replace the car for that amount and seeing as I'm not bored with it yet... More

Great service and support We have been Pauly customers for over 15 years (and six cars later). The service staff and parts staff are excellent. The entire company clearly und We have been Pauly customers for over 15 years (and six cars later). The service staff and parts staff are excellent. The entire company clearly understands the importance of customer service and going the extra mile to ensure that each visit is a good one. We have always been treated well and respectfully. Excellent service made possible by great people. More