Honda Libertyville

Service I called for the service department for a quick oil change. Spoke to Dan and explained the purpose of my call. Dan said asked how soon I could be the I called for the service department for a quick oil change. Spoke to Dan and explained the purpose of my call. Dan said asked how soon I could be there and told him in 15 min. When I arrived there he was waiting for me and took all the car information log into the computer and I was told to wait at the lounge area he will come and get me. Did not take that long to complete the service. It was done in less than an hour. More

Awesome place, they took care of my problems didnt hesitate to call when having questions, super friendly, and even had a porter spray down my car after recall work... Thanks guys! hesitate to call when having questions, super friendly, and even had a porter spray down my car after recall work... Thanks guys! More

Rick was a pleasure to work with. He was courteous and professional and we would recommend him for friends/family to purchase future Honda vehicles. professional and we would recommend him for friends/family to purchase future Honda vehicles. More

Worked through the internet channel, and got in touch with Mary Mershon. The responses were prompt, direct, and never too aggressive. While Pauly did not have the lowest quote, they did work out a matc with Mary Mershon. The responses were prompt, direct, and never too aggressive. While Pauly did not have the lowest quote, they did work out a match to the lowest one I received to keep our business. In the dealership, we worked with James O. Between working with Mary over the phone and email, and James in person, there was no disconnect. They were in-step with our current situation throughout the process. This is our 5th Honda car, and our 2nd consecutive purchase from Pauly. In a dealership world of tricks and switches, Pauly is one of the few dealers that is straightforward, friendly, and professional. I highly recommend Mary, James, and the entire Pauly dealership. More

I was in and out quickly and it was easy to make an appointment and get in when I wanted to have my vehicle serviced. appointment and get in when I wanted to have my vehicle serviced. More

We take our business to Pauly Honda because we have had a good relationship with both the service department and the sales department. We have bought both new and used cars from Pauly Honda. They are frien good relationship with both the service department and the sales department. We have bought both new and used cars from Pauly Honda. They are friendly, helpful. We trust our vehicles, as much as anyone can trust a machine, and have gotten many miles out of each of them. More

Very relaxing and friendly service. There was not pressure at all, and they took the time to show me all the options on my new toy. pressure at all, and they took the time to show me all the options on my new toy. More

There is no car on the road better than a Honda. I chose the CRV for its performance, gas mileage, size, and looks. I chose Pauly Honda for its excellence in service, workmanship, understanding what I was the CRV for its performance, gas mileage, size, and looks. I chose Pauly Honda for its excellence in service, workmanship, understanding what I was looking for, willingness to go "the extra mile," proximity, and trust. I have been using this dealership for 3 years. It's salesmen and management are top-quality and I would never think of using anyone else. More

She explained what needed to be done to my car and the costs involved. She explained in detail what was happening with my tires and brakes and the options involved. costs involved. She explained in detail what was happening with my tires and brakes and the options involved. More

Mary Mershon was exceptional! No presure and very pleasurable to deal with. I was extremely impressed with how much time she spent with us walking through our vehicle and ensuring it met our needs. pleasurable to deal with. I was extremely impressed with how much time she spent with us walking through our vehicle and ensuring it met our needs. The GM and finance men were also very pleasurable to work with as well. No hidden agendas, surprises or pressure by them either. Overall, this had to have been the most pleasurable car (van) buying experience ever! I am truly happy with my van, the service we were rendered and all of the people/employees we interacted with at Pauly Honda. I shopped and talked to over 8 different Chicagoland dealers before stepping foot in to Pauly and they had me sold not on price (which they were equally matched), but on the people and service. Mary Mershon is the ideal customer's-perception of what a car sales person should be! More