Honda Libertyville

pleasant service experience I arrived at 12:15 for a scheduled service appointment. I appreciate the ability to book online. I was treated fairly, the service was completed qui I arrived at 12:15 for a scheduled service appointment. I appreciate the ability to book online. I was treated fairly, the service was completed quickly, and I even snagged the last bagel. Overall, as pleasant an experience as I could receive anywhere. More

service department Pauly Honda has the best customer service department. Every employee takes pride in their work.. The sales department are very easy to work with prese Pauly Honda has the best customer service department. Every employee takes pride in their work.. The sales department are very easy to work with presenting the features of their product. More

Good Experience While shopping for my new mini van, I went to other Honda dealers and other makers. The sales personnel at Pauly were knowledgeable and thorough in While shopping for my new mini van, I went to other Honda dealers and other makers. The sales personnel at Pauly were knowledgeable and thorough in the test drive. The demo car was ready to be driven, and the sales person knew the car well, which wasn't always the case in other dealers. They worked with us on price and didn't push any additional products or services. More

Honda Pilot - Julie is the goddess of service Julie may be the most friendliest, courteous and knowledgeable service manager I have dealt with ever. She is effectively communicates the issue, rem Julie may be the most friendliest, courteous and knowledgeable service manager I have dealt with ever. She is effectively communicates the issue, remedy, and personal makes sure she test/demonstrates the repairs. I am truly impressed with this service department. More

New Honda Fit Purchase I had purchased two other cars previously from Pauly Honda and have always been treated fairly. However, thanks to Sales Consultant Michelle Brown th I had purchased two other cars previously from Pauly Honda and have always been treated fairly. However, thanks to Sales Consultant Michelle Brown this recent experience was the best by far. My wife and I ordered a new 2015 Honda Fit knowing that the Fits were in short supply at the time and that we would probably need to wait quite awhile until the car we ordered would be available. Michelle was extemely diligent in her efforts to secure a new Honda Fit for us and after doing some creative negotiating she was able to work a trade with another dealership to get us the car much sooner than expected. We picked up the car last week and my wife absolutely loves it. Many thanks to Michelle. I would also like to mention that we were also very impressed with the courteous and professional way we were treated by the Pauly Honda Finance Manager Troy. More

Friendly and Professional Purchased a 2015 Odyssey. Sales person was Bob Devendorf. He was friendly and professional. Also spent a lot of time getting us comfortable with the v Purchased a 2015 Odyssey. Sales person was Bob Devendorf. He was friendly and professional. Also spent a lot of time getting us comfortable with the vehicle explaining patiently almost everything we needed to know. More

Julie was outstanding! Excellent customer service. I would highly recommend this dealership to friends and family. Very satisfied with the overall experience. The repairs we Excellent customer service. I would highly recommend this dealership to friends and family. Very satisfied with the overall experience. The repairs were done in a very timely manner. Julie was the person who took care of me and she was wonderful. More

Overall great experience Just bought my second Odyssey in three years. The pricing was very fair. The service that I received from Niall Orr was fantastic. Great overall se Just bought my second Odyssey in three years. The pricing was very fair. The service that I received from Niall Orr was fantastic. Great overall service from Pauly Honda! More

Long Time Customer Makes Regular Service VIsit A quick phone call set me up for an oil change and fluids service. I received a friendly welcome when I arrived. After the initial service was complet A quick phone call set me up for an oil change and fluids service. I received a friendly welcome when I arrived. After the initial service was completed I learned that my rear brakes were down to their last and with my consent they were promptly replaced. Upon completion I received a thorough review of the work that was done on my Honda Pilot. With a sincere " have a good day" from the service representative I was on my way. More

HAPPY NEW CUSTOMER LAST WEEK YOU CHANGED A BRAKE LIGHT ON MY HONDA PILOT FOR NO CHARGE. THIS WEEK YOU GOT A NEW CUSTOMER. YOUR SERVICE WAS EXCELLENT. I WILL NOT BE GOI LAST WEEK YOU CHANGED A BRAKE LIGHT ON MY HONDA PILOT FOR NO CHARGE. THIS WEEK YOU GOT A NEW CUSTOMER. YOUR SERVICE WAS EXCELLENT. I WILL NOT BE GOING TO HIGHLAND PARK ANYMORE FOR HONDA SERVICE. I COULD NOT BE HAPPIER. More