Honda Libertyville

Service Advisors are Awesome! The service advisors, as a whole, are great. I purchased my 2010 Insight in Sept of 2009. The car has never been serviced anywhere else...because of The service advisors, as a whole, are great. I purchased my 2010 Insight in Sept of 2009. The car has never been serviced anywhere else...because of the service advisors I have interacted with over the years. Recently had the 100,000 mile service (B124) which was expensive, but this car has been great to us so it was a no brainer. Kelly was awesome and empathetic with how a customer feels at an expensive servicing and did a great job of keeping me informed of the work and looked for ways to reduce the cost. She hit it out of the park. I will keep on having this car serviced at Pauly because of people like her. More

Service summary Very helpful service. Very nice and knowledgable people to deal with. Communication between the dealership and myself was timely and accurate. The car Very helpful service. Very nice and knowledgable people to deal with. Communication between the dealership and myself was timely and accurate. The car work went exactly as planned. More

Extra Mile The service advisers stay on top of all the maintenance needs of my vehicle. They are always courteous, respectful, and accommodating. The quality an The service advisers stay on top of all the maintenance needs of my vehicle. They are always courteous, respectful, and accommodating. The quality and skill of the technicians seem always to be at the highest level. More

Best service Ever since I bought my Honda I have always gone back for service. The customer service is wonderful, informative and friendly. The service techs do a Ever since I bought my Honda I have always gone back for service. The customer service is wonderful, informative and friendly. The service techs do a great job! More

Great Service Your staff is great. Especially Julie. I bought my Honda Element here in 2006 and have been bringing it back for service ever since. I wouldn't consid Your staff is great. Especially Julie. I bought my Honda Element here in 2006 and have been bringing it back for service ever since. I wouldn't consider going anywhere else. I hope to purchase my next Honda here as well. More

You staff is, quite simply, the best. Your staff is friendly, attentive and efficient! There's not much else to say. Every time I visit it is always the same. I've never found a better ex Your staff is friendly, attentive and efficient! There's not much else to say. Every time I visit it is always the same. I've never found a better experience---anywhere. More

Service Basic oil and filter change, tire rotation, and rear differential oil change was completed quickly and with no issues. Have been using this dealership Basic oil and filter change, tire rotation, and rear differential oil change was completed quickly and with no issues. Have been using this dealership for service for many years. More

Always a good experience I always take my Honda Odyssey to Pauly Honda. The service is excellent and the waiting room is very nice. I've never had a negative experience there. I always take my Honda Odyssey to Pauly Honda. The service is excellent and the waiting room is very nice. I've never had a negative experience there. More

Satisfied customer Julie H was my service advisor. She was courteous, kept me upto date on the progress of the maintenance on my vehicle. She also made certain that a Julie H was my service advisor. She was courteous, kept me upto date on the progress of the maintenance on my vehicle. She also made certain that a thorough inspection was performed on my vehicle. She even applied discount to the bill. I am one very happy customer. More

Efficient, turn-key service I made an appointment for an oil change and wheel alignment and everything went as planned. I waited while the service was being done and I was out i I made an appointment for an oil change and wheel alignment and everything went as planned. I waited while the service was being done and I was out in 1.5 hrs. Very happy with their service! More