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Honda Libertyville

Libertyville, IL

4.3
541 Reviews
Honda Libertyville in Libertyville, IL, is proud to be an automotive leader in our area. Since opening our doors, Honda Libertyville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Honda Libertyville will get you into the car or truck you choose with professionalism and attention to your needs. Honda Libertyville offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Honda Libertyville has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Honda Libertyville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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1111 S Milwaukee Ave

Libertyville, IL

60048

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Showing 541 reviews

January 21, 2025

Poor communication. Repair status tracking app worthless. Did not inform me as promised as to availability of recall parts More

by ccb428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
January 21, 2025

The dealership personnel are very caring and attentive people. Great to do do business with. More

by jonram116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fareed Niroumandpour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I brought my 2024 Accord in for a recall on my fuel pump. They also rotated the tires . My appointment was at 10am and to drop off the car. The service advisor Nicole was very polite but needs more trainin More

by Photonut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Paltou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda Libertyville responded

Thank you for sharing your experience. We apologize for the inconvenience and the time you spent due to the oversight. We appreciate your understanding and your kind words about Nicole's politeness. Your feedback is invaluable, and we're addressing the situation to ensure our team provides the thorough and attentive service you deserve. We hope to provide a seamless experience during your rescheduled visit. If there's anything more we can do to make this right, please don't hesitate to reach out.

January 13, 2025

Dropped off car for same day oil change. Service department never called back to tell me the car wouldn’t be serviced that day. Called to check on it 45 minutes before closing time. Could More

by mhweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Jan 15, 2025 -

Honda Libertyville responded

We apologize for the lack of communication and inconvenience you experienced. This is not the level of service we strive to provide. Please reach out to us directly so we can address this issue. Send an email to matt.benak@hondalibertyville.com.

January 11, 2025

Felt very welcomed and relaxed here. Davie has been very easy to talk to and understanding our our needs and goals. More

by ancientauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davie Berdel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Honda Libertyville responded

Thank you for your kind words! We're glad Davie made you feel welcome and understood your needs. Enjoy your Honda, and we look forward to seeing you again!

January 07, 2025

Very Helpful, upbeat, descriptive, good attitude, motivated, understanding, responsive, respectful, accommodating, genuine, caring, patient, good communication skills. More

by Daze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santeliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Honda Libertyville responded

Thank you for your kind words! We're delighted to hear that Carlos provided such exceptional service with his positive attitude and genuine care. We look forward to assisting you again in the future!

January 07, 2025

They worked out the best offer i could get with my financial situation. Also i came in for a 2018 and left in a 2025 👍🏼 More

by Michael liempeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santeliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Honda Libertyville responded

Thank you for sharing your experience! We're glad we could help you find the best deal for your financial situation. Congratulations on driving away in a 2025—enjoy your new car!

December 27, 2024

This man is the only reason I stayed as long as I did through price negotiation. He’s honest, fair, and transparent. Thank you for a wonderful experience. I will definitely recommend you to friends. More

by nikipappas44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Honda Libertyville responded

Thank you for your kind words! We're thrilled to hear that Leon's honesty, fairness, and transparency made your experience a positive one. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future!

December 27, 2024

Humanistic approach. Respectable, patient and transparent. Made us feel comfortable every step and is an asset to this dealership. More

by ElpadronE83.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Honda Libertyville responded

Thank you for the great review! We're glad our team provided a respectful, patient, and transparent experience, making you feel comfortable every step of the way. We truly value your kind words and look forward to assisting you again!

December 24, 2024

I gave the dealership a 5-star rating based on the staff in the service department. They work under extremely stressful conditions, adeptly and patiently handling sometimes difficult and unhappy customers. More

by susie325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Honda Libertyville responded

Thank you for your kind and thoughtful review! We're thrilled to hear that Michael Bass and our entire service department team were able to provide you with exceptional service under challenging circumstances. We truly appreciate your recognition of their professionalism and dedication. We'll be sure to pass along your compliments to Michael and the team. Your feedback means a lot to us!

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