Honda East
Cincinnati, OH
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I had recall for repair on the engine My car was at another repair shop. I found the recall on my own. Called Honda East they towed my car there. They said i fell under the recall. They ca My car was at another repair shop. I found the recall on my own. Called Honda East they towed my car there. They said i fell under the recall. They called to say my car was ready. I picked up my car got home. Checked under the hood, they busted part of my alternator. I called about it they wanted a picture e-mailed so i sent them one. They never called back. Then my gas gauge was not working right. Then my air conditioning did not work the following summer. All of these items worked fine until they worked on it. I would not recommend honda east on repair for recall. I believe because my repair was not payed for out of pocket they did not take my repair serious. They knew at the very least they busted my alternator and should put new one in. I would go somewhere else if i had a recall repair. More
Best car buying experience ever I want to complement Honda East and specifically Jeff Toelke. We have purchased 8 Hondas and this was the best car buying experience I have had. Jeff I want to complement Honda East and specifically Jeff Toelke. We have purchased 8 Hondas and this was the best car buying experience I have had. Jeff was extremely knowledgeable and courteous. He had to locate the car I wanted since it was not in stock. He found it quickly and kept me informed through the process. I would definitely recommend him to anyone in the Greater Cincinnati area. More
Great new car buying experience compliments of Jeff Toelke I purchased a new accord from Honda East December 2016. Jeff Toelke was absolutely amazing to work with! He made everything easy, listened/attended to I purchased a new accord from Honda East December 2016. Jeff Toelke was absolutely amazing to work with! He made everything easy, listened/attended to all my needs, and helped me find the perfect car for my family! Jeff definitely goes that extra mile to make you feel at ease. Thank you for such a wonderful car buying experience! More
5th Honda from Honda East! Just signed the papers on a 2017 Accord Hybrid. Thanks to Jeff Toelke, the sale was easy ad a great experience. After a great test drive and all of my Just signed the papers on a 2017 Accord Hybrid. Thanks to Jeff Toelke, the sale was easy ad a great experience. After a great test drive and all of my questions, answered, Jeff found the color we wanted and had it waiting for us! He's great at going over all the controls and getting everything set up for me. He is very knowledgable and works hard to get us the best deal! More
Easy and painfree! Purchasing a car is so overwhelming. Deciding the make and model, then adding all the options can do a persons head in. Dealing with Jeff Toelke at Purchasing a car is so overwhelming. Deciding the make and model, then adding all the options can do a persons head in. Dealing with Jeff Toelke at Honda East was absolutely a breeze and pain free. One of the easiest purchases that we have ever made. Jeff was so knowledgeable and patient answering all our questions and effortlessly guided us through all of the decisions without any pressure what so ever. We will definitely return for our next purchase. More
Continued excellence and professional performane Purchasing a new car is stress producing at best. Jeff Toelke at Honda East Cincinnati makes the experience absolutely painless. From initial sales in Purchasing a new car is stress producing at best. Jeff Toelke at Honda East Cincinnati makes the experience absolutely painless. From initial sales inquiry to driving off the lot with my new CRV, Jeff streamlined the process to the point I realized my satisfaction was utmost in his efforts. I highly recommend Hond East to anyone wanting advice. Jeff Toelke's professionalism and concern for the needs of the customer reflect highly on Honda East. More
First time buyer!!! Thrilled! This was my first time buyer experience and couldn't have felt better throughout the purchase. Joe, Chad, and Jeff made me feel like family and gave m This was my first time buyer experience and couldn't have felt better throughout the purchase. Joe, Chad, and Jeff made me feel like family and gave me a spectacular deal!! I would recommend Honda East to all my friends and family!! More
Drove 2 hours sold car out from under me. STAY AWAY Informed dealership I was on the way to purchase a vehicle with cash in hand. Arrived only to find out it was sold. Very poor service and attitude w Informed dealership I was on the way to purchase a vehicle with cash in hand. Arrived only to find out it was sold. Very poor service and attitude with customer. STAY FAR AWAY More
Made my trip worth it! I was looking for a Crosstour AWD and they didn't have any in the color I was looking for where I live so I started searching around. I found Erica a I was looking for a Crosstour AWD and they didn't have any in the color I was looking for where I live so I started searching around. I found Erica and Ryan in the Internet Department and they took great care of me. Answered all of my questions and even took a video of the car before I came in to see it. They had everything waitng for me when I arrived and made it real comfortable for me to make the trip in. Thanks to everyone at Honda East! I love my New Crosstour! More
Great Salesperson! If you're looking for a vehicle at Honda East, don't fill out a contact form -- call directly and ask for Michelle Seibert. From 100 miles away, I fou If you're looking for a vehicle at Honda East, don't fill out a contact form -- call directly and ask for Michelle Seibert. From 100 miles away, I found an SUV online, but had questions before making the trip. Michelle was very helpful, sent pictures, got all my nit picky questions answered promptly. The car was sold before I had made a decision, but it was nice to deal with a normal person instead of a typical "used car guy." (or gal). If I find another car online at this dealership, I'll call her first. More